Gift Card Mall Reviews 2

Scam!!! Never buy gift cards from them. I purchased the card for $50. Went to use it - nothing is on it. Called and they said it would take 7-10 days to verify fraud. I've received atleast a dozen emails saying it's processing, then saying a replacement was mailed, then another email saying they were still determining if fraud occurred. I called and the said they mail a replacement in April - it's June and they didn't have my address until May. How can a replacement card be mailed to an address they don't have? It cannot. Still have not received it. Might as well flush your money down the toilet then buy from this company.

I received a gift (Gift card Mastercard $200) last June 17,2024. I didn’t activate it until July 31, 2025 on the phone ( their customer service number) with a customer representative of MCGiftcard, i register it under my name and address. I was informed the funds doesn’t expire so i kept the card on my wallet hoping i could use it anytime and anywhere. I never checked again the balance because i trusted it was safe and no one will be able to use it because it was registered under my name and address and i have all the details on the card. Yesterday, March 19, 2026, i was out and thinking to use the card so i checked the balance 1st on their website and it would only shows error so i called their customer service number and to my surprise i was informed it was used on the same day i activated like 2hours after, customer rep said it was used to purchase Roblox online. I don’t play Roblox or any other online games so it would be impossible and the only person i spoke to and know my details was the customer representative who helped me activate the giftcard. It was 1 hr conversation, escalated to supervisor and dispute department however according to them per terms and conditions, i can’t have any refund or money back because the complaints needs to be 60days after the purchase, i didn’t even know that it was used not until i checked the balance yesterday and they said it might be compromised during the time i was trying to activate the giftcard. So disappointing, i thought it was safe and secured my details and all and suddenly it was used to purchased ROBLOX, who spend that much for a game is totally sick. The hardest part it, you can’t even get anything back and lost $200. They blame it to the customer for not checking the balance. I want to give mcgift.giftcardmall.com 0 star actually. Will never recommend to buy ever again as a gift or personal use.