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McCabes Pharmacy group is a 100% Irish owned and operated chain of pharmacies and was founded in 1977 when Roy and Margaret McCabe returned home from Australia after emigrating 10 years earlier. They understood the need for a more complete healthcare solution, one that encompassed both traditional health care and dispensing along with new market leading services such as Cholesterol and blood pressure health checks. The group grew over the years with three of the four McCabes sisters all being involved in the business, involvement that continues to this day. McCabes Pharmacy group now operates over 30 stores nationwide and continues to be a pioneer in the Irish pharmacy market, offering the innovative products and exceptional service that Roy and Margaret founded the business on 40 years ago
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Has to be the worse customer's service…
Has to be the worse customer's service . Extremely unprofessional .So I got sent my parcel without the tan and a note inside saying I had to apply for the refund myself .why if it's not in stock could I even order it . I've was told they would resend it out to me didn't happen I've asked for a refund it will take five to ten working days . seriously this is going on over a month absolutely disgusting . But I will get my money back one way or another. Do not buy from this website judging from other comments these people have been bucked out of there hard earned money as well .
Dreadful customer service - no refund received
Dreadful customer service - no refund received.
Made an online purchase on the 9th of February for 4 items.
Paid in full online using my one4all card.
Items shipped on the 10th of February and delivered on the 13th of February.
Upon arrival only 2 of the 4 items were shipped.
A note was in the delivery from a member of staff called Leah.
It stated 2 items refunded.
No refund has yet been received.
I emailed McCabes and also called numerous times(no answer and mailbox full??)
To date I have received no refund nor have I received any reply to my emails.
This is a totally unprofessional and unacceptable way to run a business.
If I do not receive a refund in a timely manner from date of posting this review I will be escalating this further.
I ordered 14 December and was charged…
I ordered 14 December and was charged in full when the package arrived there was a handwritten note in it saying one of the items I ordered was not included as order was for 2 types of antihistamines, compliance issue, item would be refunded. Four weeks later no refund and no reply to my three emails apart from one auto reply . Very disappointing service
Clare hall branch today great…
Clare hall branch today great experience very friendly smiling staff.
Pharmacy manager Esse just so helpful with a great sense of humour, a great Pharmacy. Jim
Disappointing service - never got refund, will have to request manually
I ordered two items in mid December and was charged for both, when the package arrived a few days before Christmas there was a handwritten note in it saying one of the items I ordered (and which it said was in stock on the site at the time of ordering) was not available. As this was an item very specifically requested for a gift this left me with no time whatsoever to get a replacement. The note also said I would be refunded for this item, which almost four weeks later has still not happened. I know its Christmas and things are crazy but I would have expected for my refund at least to have come through without me having to call/mail in to request it specifically, which I'll have to do now. Very disappointing service.

Reply from McCabes Pharmacy
Efficient service
Efficient service. Stock always in supply and delivery prompt. Extremely handy 👍
Item perfect and arrived on time
Product was as described and delivered…
Product was as described and delivered on time.
Quick delivery never any problems with…
Quick delivery never any problems with orders
I was really pleased with my purchase…
I was really pleased with my purchase from McCabes. Despite the busy Christmas period it was delivered to my local store on time. I received a phone call to say it was there and I collected it. Excellent service.
Don't order online - very unreliable service.
We ordered Revive Active here for the office on 16th November, the money was collected 17th November. 13th December and still no sign of our order. It's near impossible to get hold of anyone on phone - we have left at least 4 messages and sent about 8 emails at this stage - most left unanswered. Finally we get a reply - no apology to say An Post collected order but never delivered etc. No apology or accountability. Total waste of time - we would have been better off giving business to local pharmacy. Lesson learnt - don't use McCabes pharmacy online.
Just received my order today what an…
Just received my order today what an efficient service from ordering to getting the goods less than 2 days, will definitely be ordering from here again 10/10
I ordered 9.011.2022 from pharmacy 3…
I ordered 9.011.2022 from pharmacy 3 bottles x 360 ml ,Vizulize contact lens solution , but they sent me 2 bottles , I wrote an email every day in 2 days, they finally answered, they said that they would send one more bottles of solution, but they didn’t send anything.
19.10.2022 I emailed again and asked for a refund but haven't received any replies yet.
Fast delivery, good product.
The costumer service is awful!
I’m not recommend ordering online .
The costumer service is awful!
The costumer service is awful!
I haven't got the delivery for weeks paying for vitamins €75 it took me nearly a month to get this sorted still waiting for the refund. I would not recommend home delivery. NEVER!!! Only collect in the shop.
🌟 🌟🌟🌟🌟
I have used McCabes a few times now and availed of the delivery service. Highly recommended
Extremely unprofessional service
Extremely unprofessional service. Visited in the summer for a cholesterol test which I had pre booked. The girl conducting the test had no clue what she was doing and after two failed attempts to take the blood sample and get results she told me she had never done any test previously and was unsure if the result was a machine error and she would contact the suppliers and let me know the following day. Surprisingly no one ever contacted me. It is discraceful that a pharmacy can offer this service on their website and social media and have no idea how to provide the service. It is obviously a money making scam to get customers into the premises
Also I arrived in time for the test and was told to wait outside as the pharmacy was not open although I arrived s per my pre booked slot. Avoid this chain store if you want any health advice or checks. Would avoid in future for any other pharmacy needs due to this experience.
Fast delivery & good price.
I was very pleased with the price of L'Oreal laser renew moisturiser and age perfect cleanser.the one euro delivery was also very satisfactory and rapid.
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