McAlpine Plumbing Products Reviews 98

I wrote to customer service at McAlpine to inquire about a replacement connector for washing machine to a trap, to find out if it could be purchased. I expected to pay however, I was so pleasantly surprised that the very next day, I received not just one connector but two at no charge. This is what one can call customer service. Such a difference experience in the same week in comparison with Triton showers. I called to asked the cost of supplying 3 tiny screws for a Belize electric shower. They wanted £3.80 for the postage, whereas, they could have easily sent them in a small envelope at the cost of a first or second class stamp. Appalling service! Top class for McAlpine quality service and products. Thank you so much!!

As a plumber I’ve used mcalpine products for 35 years and never been disappointed with the products. Today I phoned mcalpine direct for a part number and was pleasantly surprised when the lady on the phone arranged the part to be sent directly free of charge 🙂

McAlpine KP-MAT kneeler pad
I just picked up this brilliant McAlpine kneeling pad.
I have been in the building/landscaping trade for 40 plus years and tried all sorts of different things to kneel on - from nothing at all when I was younger to various different knee pads and kneelers over the years.

I find the McApline KP slide-in trouser inserts really good when on a roof and kneeling on battens or situations when you need them fixed in the trouser pockets.

Mostly though I don’t like the bulk and weight of the inserts in the trouser knee pockets, and end up putting the kneelers on the floor or ground, and nudging them round to kneel on, so wanted to try a kneeler pad instead.

This KP KNEELER PAD is brilliant. It’s properly high quality and has a thick waterproof base, which is good when landscaping as it’s robust enough to put on type 1 or rough hardcore when setting out edging etc. The actual kneeling surface is a nice thick neoprene layer that makes it really comfortable to kneel on for long periods of time.
It may be more expensive than other brands but you definitely get what you pay for, this is a quality product and has been cleverly designed with a central core of concertina type rubber which makes it so nice to kneel on.
I know it’s only a little thing but the carry handle is such a useful addition. It makes it easy to pick up and also hang in the van or on the scaffold or ladder
I think this is going to last well and I would definitely recommend this to anyone, not just the trades, but absolutely anyone who wants to look after their knees and be comfortable working
Five stars from me

Great customer service. I received a quick response with a solution to a minor issue I encountered.

McAlpine are always my first choice for any waste fittings. Great selection of fittings

I have been dealing with McAlpine for 30 years & have always found the design of their product range to be well designed tested & fully functional. When asking for help & advice, those individuals clearly knew precisely what was needed within the full product range having no doubt been selected because of the the extensive & practical `on the job` trade they were in all aspects of McAlpines plumbing products range Paul Saxty Home Care DIY Lee London

Always use McAlpine products when building training and assessment rigs for our candidates.
Fitting have never let me down even when dismantled and reassembled multiple times.
Great support from Fred, always there to help.

When you buy McAlpine you know what your getting it's quality, we have an extensive range of their products and we never get any problems. The Sales team are excellent, I've dealt with Lynn, Angela, Gill Margo and all are very professional and can't do enough for you. Dan Walker the area sales representative is always available if needed and as a wealth of knowledge. I can easily recommend them.

They stopped even one from selling there items on e bay and amazon very unfair just want one company selling items not impressed with this

McAlpine Products are the best in the industry

McAlpine is a best selling range for MacDonald Plumbing Supplies & we are proud to stock over 1100 of their products.

Always there to help when we need it & our customers ask for the product by name which speaks for itself!

Quality fittings that perform as expected

There’s little point in using any other brand.

I alway use McAlpine traps and waste fittings because I can fit and forget. Brilliant quality!

I used the Mcalpine Flexible WC connector combined with an inlet from the basin, fully concealed in wall, reliable and easy to install, fitted the bill perfectly. For the shower and bath waste connections used the SUREFIT pipe connection, with FLEXCON to get round tricky underfloor issues. Fantastic product and made an awkward install so much easier and confidence that there wont be leaks.

FBW2PC.Bath waste
Try finding installation instruction.Non existent.
No,I don’t have a QR reader n wouldn’t use it in a job anyway.
Avoid.

We live in a very hard water area which has made limescale a real problem. The McAlpine Scale Defender was recommended by our plumber. I had looked at other options previously but wasn’t keen traditional salt water softeners and we had limited space for additional piping for alternate water supplies (with a large pond). Other focused mainly on filtering which wasn't a solution for limescale. Also wasn't keen generating more plastic waste from cartridge refills. The Defender ticked all the boxes as it was very compact, treated all the water at source via one set of pipes and the cartridge only needs replacing approx. once a year. Gauging things by our kettle which now seems to get a much slower build up than before and less build up on bathroom and kitchen surfaces, it proving to be a good solution.

I recently had a McAlpine Scale defender installed, as I live in an area with very hard water, so limescale build up is a nightmare. The install was pretty straight forward and low cost. I was amazed that there was a noticable difference in the amount of limescale after just a few days. I've had it in place for about 5 months now and the amount of limescale on things like shower screens, taps and shower heads has massively reduced. It looks as though the cartridge still has a month or two left, so for a household of 3 it means I'll only need to buy 2 cartridges a year. I researched many other devices such as water softeners, before buying the scale defender, but am really happy with choosing the scale defender, as it doesn't need any maintenance. Would highly recommend.

Always used Mcalpine products since started plumbing over 15 years ago and before that my family run company used for 40 plus years. There is no company that comes close to their products and they literally have everything to get over any plumbing issues you may find. And even their newer products like the kneeling pad and scale defender that are different to what they normally do but still are quality made products that are going down a storm with our clients and employees knees 😁