Mcaffee Reviews 37

impossible to obtain a refund

Mcafee have just replied to my review asking me to contact them. What they obviously don't know is that I did contact them, they kept me on the phone for an hour whilst the calls manager dealt with other disgruntled customers, then told me there was nothing he could do to resolve my complaint. I'd been autorenewed to their product on my teenage sons computer at five times the price of a normal subscription from a free trial that had turned into an account. The best part was that the Mcafee protection was on a laptop that had to be renewed as it had developed a virus. Sounds like a scam, quacks like a scam, it's a .... I'll let you decide what should come next.

well.... as a company that claims to manage the attacks on your PC as soon as I cancel the subscriiption my computer is bombarded with spam - its wrecking my PC. spooky that this is only within days of my cancellation - someone at McAfee is obviously sharing data held by them.

I agree with these bad reviews I too have had a bad experience with this awful company. I signed up for broadband with Onestream (not recommended either) and MCAFFEE came as an unwanted free two week offer. I did not take up this offer. I got several reminders but rejected them all. Using the information I provided to Onestream (is this legal?) they took a years subscription from my account. I am now really upset as I can’t afford it and don’t want it as all my things are Apple which comes with everything built in. So my advice is don’t use this awful company

I cancelled my account with McAfee because they were useless. Now I am bombarded with virus warning pages telling me I need to re-subscribe. If they were any good I would consider it but now, because they are hopeless, I am suffering with virus warnings on every page I open. DO NOT TRUST THEM!!

Basically a virus, came installed on my new computer. I uninstalled it, or so I thought.

Despite the progamme no longer showing on my computer, I was still getting pop ups demanding I subscribe. No 'x' to get out, need to click on and go to their site. They have become what they were meant to protect you against.

Apparently you need to download specialist software to delete.

I canceled my subscription with mcaffee
I received no email
I also received no email that my subscription will be extended
But I saw it when amount was debited with paypal
tried to contact mcaffee support.
But it is REALLY HARD to contact support.
SUCKS

Awful, awful company. Keep taking money from my account once a year, This time £109, but I do not use them, I use another antivirus company. This is fraudulent activity they are con men. I recommend giving this company and very wide berth, if I could take them to court I would.

this is doggy company whoever made this shoulld be arrested uggh so annoying

An ultimately bad company and service. This terrible antivirus is the actual virus concealing itself on other installer's. For example, I install an app. In a setup, McAffee will conceal itself in between chosing directory and next button. So if you carelessly install an app without reading the installer. You'll accidentally install this virus antivirus.

Forcibly signed up as part of a new broadband package. Tried to cancel, no cancel or contact links anywhere on the account page. I don't want your junk software. It's bad enough that you're making deals like this without making it so difficult to opt out.

Bought a new laptop which seemed to come with a month's free McAfee anti virus protection, however, I was constantly bombarded with pop ups from McAfee telling me that my laptop was at risk (it wasn't!) and I had to renew and enhance my protection- which when I looked at it- was expensive. The laptop was unusable as the pop-ups covered my browser and the moment one was deleted another popped up. I eventually managed to turn the notifications off, but will now never go near McAfee again. I think that the company's very hard-sell is counterproductive and would put off any customer from using it.

Received a charge from McAfee for $149.99 on my credit card 3-21-23. I did not make the transaction with them. I called and asked them what the charge was about and they told me I did not have an active account with them and could not find the transaction.

I told them I did have an account that I paid $129.99 for 3-22-22 and expires 4-19-23. I told them I had the email from them confirming that and that sent me regular emails. They said they could not find the account, the payment transaction and they can find no emails being sent to me. I was trying to give them the email dates and read the confirmation from 2022 and they kept talking over me saying it did not exist.

Concerning the current charge of $149.99, they said they would email me a case number and call by end of day. Of course they did neither. This was Tues. Wed I called back and had to go through the whole thing again they gave me a case number and promised a call. Later I get a call recognize the number, they let it ring once and hung up. Later I get an email saying they tried to call but couldn't reach me. Said the case was resolved and considered closed. Call today very rude man tells me no email was sent and even if the case was closed it was still open. They can't refund the charge because I don't have an account and they can't find a transaction to verify charge. Told me to send them the bill! What bill? Hung up on them, called my credit card company and reported it as fraud. They are investigating McAfee.

Predatory marketing, making it really hard to cancel

McAffee keeps sending me confirmation e-mail
I NEVER did or would purchase a product from them
When you get an e - mail from them
REPORT " Phishing "
Trying to get credit card numbers

Call 1 - 866 - 622 - 3911 Tell them to STOP
Never be a Customer of McAffe

I clicked on not renew on the virus program, and the last month I have received 30+ emails pr day, saying all my devices are in danger, they are not, i have choosen another virus program. The unsubscribe link does not work . fkc you mcaffee - respect a big NO