Mayfords Reviews 172

Ahmed Humayun is a great asset to Mayfords. Mayfords have recently taken over management of our block and I find him easy to deal with and someone who comes up with simple solutions to what others may find complex whilst remembering he is dealing with a person on the end of the telephone line. Keep up the good work Ahmed!

Ahmed is very efficient in what he does. He will patiently listen to you and answer your question. He will even repeat the answers back to you to ensure that you understand what he has said. He doesn't show any negative attitude.
When you call and he is not available ,he will always call you back.

Ahmed was good in sorting out my account queries. He helped to find some payment that were not alocated to my account. He believed me, investigated the query, found the payment and saved me money. While Ahmed was on holliday, Maggie and the team were briliant. The case had goine to the solicitors. I explained to Maggie, that Armed was dealing with my query and it should not have gone to the solicitors. Maggie listened and pulled the case from the solicitors. that was the right thing to do. It got sorted in the end thanks to Ahmed and Maggie

Very professional and efficient service. Paul was incredibly helpful and prompt in answering all queries.

Excellent response time for my request for communal issue for my block.
Called my blockmanager Aarti and she instantly gave options and solutions told me issue will be solved in 3 days and got the remedial work completed very fast.
Thanks for excellent support.

Dear Mayfords Estate,

I am writing to express my utmost gratitude and satisfaction with the exceptional service provided by Mr. Moses Kazibwe. His assistance and professionalism in managing our apartment have been truly remarkable.

From the very beginning, Mr. Kazibwe demonstrated a deep understanding of our needs and requirements. He went above and beyond to ensure a seamless experience throughout the entire process. His attention to detail, prompt communication, and proactive approach were evident in every interaction.

Mr. Kazibwe's dedication to his work and commitment to providing outstanding customer service were truly impressive. He consistently displayed a high level of professionalism and expertise, making us feel valued as clients. His thorough knowledge of the real estate market and his ability to offer valuable insights and guidance were invaluable.

Not only did Mr. Kazibwe address our concerns promptly, but he also took proactive measures to ensure that our apartment was well-maintained and any issues were promptly resolved. His genuine care for our satisfaction and his willingness to go the extra mile exceeded our expectations.

I commend Mr. Moses Kazibwe for his exceptional assistance and professionalism. He is a true asset to Mayfords Estate, and I would highly recommend his services to anyone seeking a reliable and dedicated real estate professional.

Thank you once again for the outstanding service provided by Mr. Kazibwe and the entire team at Mayfords Estate. We are truly grateful for the positive experience and look forward to continuing our partnership in the future.

Sincerely,
M shbib

Thank you Aarti for processing my request for a keybox in a day.
She was very kind. She understood the urgency of my request and acted promptly.
Speaking to a person and not a machine and most importantly someone who is willing to help was most assuring.
She was lovely to speak to and so very patient.

I spoke to Reuben Charles at Mayfords and he was very quick to resolve issues and went out of his way to make himself available to help. The work he did was very important for me and urgent and I'm glad Reuben was there to assist, the implications of delay would have been costly for me. Reuben understood the importance of the matter and was competent enough to resolve quickly.

**Heartfelt thanks** to Mr Ahmed Humayun from Account Department of Mayfords!! I have quite a lot of additional questions and enquires that Mr Ahmed explained to me one by one in a very patient and professional manner. That helps ease my worries and demonstrate the professionalism Mr Ahmed possesses. Besides, the training and support that Mayfords provided to the staff has been highly appreciated. The human asset that Mayfords has and created should be maintained and kept to excel as a top management company! Many thanks to Ahmed and his team.

Mayfords have provided a high level of service and support with their block management.

They can be trusted to deal with issues that arise during the working week. It is easy to track progress through their online system.

Aarti my primary contact has been efficient in handling communication.

Great service and super speedy! Aarti was very helpful in getting a serious concern sorted quickly. Moses as always is efficient and great at helping me place tenants in my flat!

I called Mayfords after I tried my managing agent and they failed to respond. I needed some guidance as I have recently relocated to London from India on an urgent issue in my flat.
The concierge suggested I speak to the block manager for guidance.
I spoke to Aarti who is the block manager for my apartment block.
She was very helpful, she spoke very compassionately. She spoke to me in my native language Punjabi and my wife in Gujrati. She helped relieve the stress instantly of a very difficult situation.
Thanks Aarti, I have made a friend in London in my first month here. Happy indeed.

I’d like to thank Reuben Charles who is a block manager, he really went above and beyond when my agents were being very difficult on multiple occasions.

Big thanks to Marjorie at Mayfords for getting a drain contractor out to us quickly last Friday, when our drains blocked. All resolved within a few hours.

Every person that we were in contact with was phenomenal and assisted us with every query and question.Most importantly we were kept informed and in the loop every step of the way which made the acquisition of our first home in the UK such a pleasant and exciting experience.
A special thank you to Nuraya, Moses and Rueben were on the ball and made this transition so easy. A huge thank you to the block Managers and the rest of the staff for the assistance as well.
From a very satisfied customer, Brett and Rebekah.

I recently bought a place being sold by Moses K and his team. He handled the entire process with such professionalism and efficiency. He is a great communicator, being able to carefully coordinate between all the stakeholders. Thank you so much Moses for all you help!

5 stars for Mayfords Estate Agents!! Particularly Moses who recently sold my apartment. Moses is highly professional, patient and courteous. He is someone who has integrity which is a rare gem to find. I trust Moses to be a person to have your best interest at heart and to go the extra mile, as he has proven time and time again. He gave me sound advice on many occasions.

I would highly recommend Mayfords and would definitely use them again in the future.

There's response was so quickly and active bu
Marjorie Reyes

She was so kind and helpful

Both staff and management have been excellent in delivering a supportive management service for various issues related to the block of flats they manage at Hawes Close.