MaxPureCases Reviews 

287
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I ordered a case for my iPhone 15 Pro and somehow ended up with one for the ProMax. I am not sure how that happened but it looks like it was on the original receipt, so it's possible it could have bee... See more

Rated 5 out of 5 stars

I inadvertently ordered an incorrect item and requested an exchange. Rather than subjecting me to the cost & hassle of international shipping, they just sent me the item I should have ordered at no co... See more

Rated 1 out of 5 stars

Thought I was buying a genuine Apple case for $60 but instead got a replica which feels flimsy and won’t last - very disappointed. I purchased for the bright yellow case as Apple don’t sell anymore f... See more

Rated 5 out of 5 stars

Actually, having a seamless process on receiving a replacement for my defective product. Ness was so helpful and understanding even though I was slightly out of warranty, he authorized a replacement a... See more

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3.9

Great

TrustScore 4 out of 5

287 reviews

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No recent history of asking for reviews

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3.9

All reviews

(287)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Peeling case

I bought a genuine leather case three months ago, and it has already started to peel. I really regret buying it and wouldn’t recommend it to anyone.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Trash Company & Fraudulent Scammers

Don't waste a single cent on these clowns. They’re running a blatant scam selling "Apple" cases that are actually bottom-tier, low-quality garbage you’d find in a dumpster. Their "satisfaction guarantee" is a total joke.

They ignored me for weeks like cowards until I threatened a chargeback. Suddenly, they developed the ability to type, only to tell me I had to pay my own shipping to send their fake trash back to Bulgaria—a detail they conveniently hid during the sale. When I finally called my bank to get my money back, they had the audacity to email me and call me a thief. Well, the joke is on them: my bank sided with me, I got my refund, and they can keep their counterfeit junk. Stay far away from these losers.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

I had ordered the wrong case and had…

I had ordered the wrong case and had already got it out of its original packing, the company was understanding and was willing to send the correct case at a reduced price and let me keep the one that I had ordered by mistake. Super timely in response and greatly appreciated their kindness.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about this company. I had ordered the wrong size and not only did they get back to me right away they sent me the right size for a fraction of the cost. I had the best experience and will continue to buy things from them and recommend them to everyone I know. Companies like this a rare these days. Highly recommend them

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size case for my…

I ordered the wrong size case for my iPhone 16 pro and didn’t realize it until I received it. Not only did they offer to replace it for the correct size but didn’t charge me, all I had to pay was the shipping. They told me to keep the other case as a gift for someone else.
What great customer service. Thank you!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service team

I initially had some issues to begin with as I ordered the wrong case and I noticed this after I had paid for the item and I was sent the appropriate paperwork in an email. I contacted Customer Services and they immediately solved the problem and sent me the right phone case. I found the person I dealt with to be professional and understood his customers needs, my experience was excellent and the customer services were also absolutely excellent. I was really happy with the outcome. I would recommend without doubt.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake ordering and…

I made a mistake ordering and MaxPureCases not only made it right they shipped it Free. I am sorry I made the mistake but thankful for businesses that make it right. Thank you MaxPureCases. Bret/OKC

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

If I could leave no stars I would. I do not believe that I received a genuine Apple iPhone case - feels completely different material to the Apple one I have. If you wish to return an item it needs to be sent to Serbia at your own expense. Avoid at all costs.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Do not purchase - complete counterfeit items and no response. Contact your the Wyoming Attorney general's office to file a formal complaint.

26 March 2026
Unprompted review

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