I ordered a case for my iPhone 15 Pro and somehow ended up with one for the ProMax. I am not sure how that happened but it looks like it was on the original receipt, so it's possible it could have bee... See more
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I inadvertently ordered an incorrect item and requested an exchange. Rather than subjecting me to the cost & hassle of international shipping, they just sent me the item I should have ordered at no co... See more
Thought I was buying a genuine Apple case for $60 but instead got a replica which feels flimsy and won’t last - very disappointed. I purchased for the bright yellow case as Apple don’t sell anymore f... See more
Actually, having a seamless process on receiving a replacement for my defective product. Ness was so helpful and understanding even though I was slightly out of warranty, he authorized a replacement a... See more
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Peeling case
I bought a genuine leather case three months ago, and it has already started to peel. I really regret buying it and wouldn’t recommend it to anyone.
Great customer service
Great customer service! They replaced an item I ordered by mistake with the correct item in a fast and cost effective manner!
Absolute Trash Company & Fraudulent Scammers
Don't waste a single cent on these clowns. They’re running a blatant scam selling "Apple" cases that are actually bottom-tier, low-quality garbage you’d find in a dumpster. Their "satisfaction guarantee" is a total joke.
They ignored me for weeks like cowards until I threatened a chargeback. Suddenly, they developed the ability to type, only to tell me I had to pay my own shipping to send their fake trash back to Bulgaria—a detail they conveniently hid during the sale. When I finally called my bank to get my money back, they had the audacity to email me and call me a thief. Well, the joke is on them: my bank sided with me, I got my refund, and they can keep their counterfeit junk. Stay far away from these losers.
I ordered the wrong phone case and Max…
I ordered the wrong phone case and Max Pure Cases sent me a replacement for free. They were absolutely great!
I had ordered the wrong case and had…
I had ordered the wrong case and had already got it out of its original packing, the company was understanding and was willing to send the correct case at a reduced price and let me keep the one that I had ordered by mistake. Super timely in response and greatly appreciated their kindness.
Great products and quick and friendly…
Great products and quick and friendly comms from the team when I had to contact with a query. Highly recommend!!
I can't say enough good things about…
I can't say enough good things about this company. I had ordered the wrong size and not only did they get back to me right away they sent me the right size for a fraction of the cost. I had the best experience and will continue to buy things from them and recommend them to everyone I know. Companies like this a rare these days. Highly recommend them
I ordered the wrong size case for my…
I ordered the wrong size case for my iPhone 16 pro and didn’t realize it until I received it. Not only did they offer to replace it for the correct size but didn’t charge me, all I had to pay was the shipping. They told me to keep the other case as a gift for someone else.
What great customer service. Thank you!
Great customer support for exchanges!
Great customer support for exchanges!
I accidentally ordered the wrong case…
I accidentally ordered the wrong case size and they graciously are sending me the correct size without needing to take all the steps to exchange the other one. Very impressed by their customer service.
I ordered the wrong case and…
I ordered the wrong case and MaxPureCases sent me a replacement free of charge and didn't require me to return the wrong case. They made it very easy.
Excellent customer service team
I initially had some issues to begin with as I ordered the wrong case and I noticed this after I had paid for the item and I was sent the appropriate paperwork in an email. I contacted Customer Services and they immediately solved the problem and sent me the right phone case. I found the person I dealt with to be professional and understood his customers needs, my experience was excellent and the customer services were also absolutely excellent. I was really happy with the outcome. I would recommend without doubt.
I made a mistake ordering and…
I made a mistake ordering and MaxPureCases not only made it right they shipped it Free. I am sorry I made the mistake but thankful for businesses that make it right. Thank you MaxPureCases. Bret/OKC
I ordered the wrong IPhone silicone case. Although it was MY error, MaxPureCases resolved this issue immediately upon my contacting them. They are a rare company to deal with. They are the best!
I ordered the wrong IPhone silicone case.
I had an ordering issue ( my fault )…
I had an ordering issue ( my fault ) the company responded quickly with a solution. What more can you ask for.
Excellent Customer Service!!
Super fast, very accomadating, made exhcanging my wrong size case (my fault!) a breeze.
Avoid
If I could leave no stars I would. I do not believe that I received a genuine Apple iPhone case - feels completely different material to the Apple one I have. If you wish to return an item it needs to be sent to Serbia at your own expense. Avoid at all costs.
SCAM
SCAM! Do not purchase - complete counterfeit items and no response. Contact your the Wyoming Attorney general's office to file a formal complaint.
I made a mistake on my order and this…
I made a mistake on my order and this company corrected it with efficiency and they were extremely generous.
They also replied to all my emails extremely quick and the team was a pleasure to work with!
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