Everything was respected by Maxima, the only thing is that we are waiting a long time for the delivery... Customs clearance process, courier service... We have been waiting for about a month.
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See what reviewers are saying
I just got feed back from them and it says the rubber gets warm but no. It isn't. The rubbers are fine. The refrigerator not getting cold already after a year and the entrance (where the door... See more
Company replied
we bought a meat grinder for 500euro and it stopped working in 2 weeks. **UPDATE** Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I wa... See more
Company replied
The technical team is answering very fast and helped me, thank you. The Dachser transportation cost is very very expensive. We have a carrier at a very good price but the goods are not palletized (e... See more
Company replied
Company details
Written by the company
With more than 50 years of experience, Maxima is a trusted name in the professional kitchen & hospitality sector. We provide durable, safe, and innovative kitchen equipment that can easily handle intensive daily use. Our products meet the strictest European quality and safety standards and are fairly priced. This way, we combine quality with affordability. What makes Maxima different is our dedication to customer satisfaction; we make people smile! Our in-house sales and support team is ready in 14 languages to provide fast and expert advice and service. We also have our own technical department and warehouse, so customers can always rely on quick solutions and reliable spare parts. Our core values, teamwork, professionalism, commitment, resourcefulness, and energy, form the foundation of everything we do. They guarantee not only high-quality products, but also a smooth purchasing experience and long-term partnerships. Today, customers in more than 80 countries trust Maxima. With a wide product range, excellent service, and continuous innovation, we make sure our partners and their customers can always count on us.
Contact info
Nijverheidsweg 23A, 3641RP, Mijdrecht, Netherlands
- 0297 253 969
- info@maxima.com
- maxima.com
4.1
Great
5K reviews
Asks customers to review
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Not good quality
I got a boiler from these guys not long ago and it’s leaked since day one.
3 December 2024
Unprompted review
Reply from Maxima
Good afternoon Mrs McGowan,
Thank you for reporting the problem with your percolator. We understand that this can be very annoying and have carefully investigated your situation with our technical service.
Their findings indicate that the leak is probably the result of insufficient maintenance of the appliance. Unfortunately, this type of damage is not covered by the warranty conditions.
Kind regards,
Team Maxima
I am very satisfied from my order
I am very satisfied from my order. All of the products are amazing!
13 November 2024
Reply from Maxima
Dear Antonis Takos,
Thank you very much for your great review! We are very happy to hear that you are satisfied with your order and that the products meet your expectations.
Should you have any questions or need help in the future, we are happy to help you.
Enjoy your purchase and we hope to be of service to you again soon!
Kind regards,
Team Maxima
Excellent experience
We have had the best experience with Maxima. Excellent communication even when dealing with warranty repairs.
24 October 2024
Reply from Maxima
Good morning Mrs. Hodanova,
Thank you for your nice 5 star review.
We really appreciate this.
It's nice to hear that you have had a good experience with us regarding communication and warranty repairs.
We hope to have you as a dealer with us for a long time.
With kind regards,
Team Maxima
Reply from Maxima
Dear Declan ,
Thank you very much for your nice review! It is nice to hear that you find our website informative. We strive to present all information as clearly as possible and to make your purchase experience as pleasant as possible.
We hope you enjoy your purchase and are ready if you have any questions!
Kind regards,
Team Maxima
Reply from Maxima
Good morning Mr. Bessenyu,
Thank you for your positive review.
It's great to hear that your order was delivered to you quickly and that you like the quality.
We hope you continue to enjoy your meat mixer.
Kind regards,
Team Maxima
Reply from Maxima
Dear Panayot Panayotov,
Thank you very much for your great review! We are happy to hear that you find our products to be high-quality and affordable. That is exactly what we strive for!
Should you have any questions in the future, we will of course be happy to help you.
Kind regards,
Team Maxima
best supplier of gastro equipment
Our company United Coffee Club collaborates excellently with Maxima and the products are very good price and quality:)
Product very well packed for transport and the charging system works perfectly. At first it was a little difficult to understand how the charging part works, but later everything went perfectly. Thx Maxima!
9 September 2024
Reply from Maxima
Dear Florin Turcu,
Thank you very much for your great review! We are very happy to hear that United Coffee Club is so happy with us Maxima and the price and quality of our products. We really appreciate this kind of feedback!
Should you have any questions or requests in the future, we are always here for you.
Kind regards,
Team Maxima
The transport price is too big
The transport price for any ordered item is too big.
If I order 20 articles the transport price is cumulating from each product and the amount is huge.
They should make a discount (only for transport) when you order more than 1 product.
20 August 2024
Reply from Maxima
Dear Sir or Madam,
Thank you very much for your message and report, we are sorry to hear that there is a problem. Our colleagues from the export department have been informed and will contact you personally as soon as possible.
Kind regards,
Team Maxima
The customer support is great!
12 August 2024
Reply from Maxima
Dear Nansy Nacheva,
Thank you very much for your positive review! We are happy to hear that you found our customer service to be great. Our goal is to always provide you with the best possible service, and it is nice to know that we have succeeded in this.
If you have any questions or need help in the future, we will of course be there for you again.
Kind regards,
Team Maxima
Reply from Maxima
Dear NAVEED HASSAN AWAN,
Thank you very much for your enthusiastic review! How wonderful to hear that you are so satisfied and experience our product as "the best". Your appreciation means a lot to us.
If you have any questions or need further assistance in the future, we will of course be there for you again.
Kind regards,
Team Maxima
Reply from Maxima
Dear Mihaela Luchian,
Thank you very much for your great review! It's great to hear that you received great help with placing your order. We always strive to support our customers as best as we can.
If you have any questions or need help in the future, we will of course be there for you again.
Kind regards,
Team Maxima
Reply from Maxima
Dear Vitālijs Kikiņovs,
We are happy to hear that you are satisfied with your order.
Your satisfaction is very important to us and we appreciate that you took the time to share your experience with us. It gives us great pleasure to know that we have met your expectations.
If you have any questions or need further assistance, please do not hesitate to contact us. We are always here to help you!
Kind regards,
Team Maxima
5 star customer service
I have not received the product yet but I just want to leave a review of the customer service. They helped me with my problem within just a few hours. I would like to thank Maxima for their service, especially Madame Lorena von Hildebrand.
23 July 2024
Unprompted review
Reply from Maxima
Good afternoon sir/madam,
Thank you for your positive review.
Nice to hear that you are happy with our customer service.
We hope you enjoy your purchase.
Kind regards,
Team Maxima
everything fine
I assumed that the product I ordered would not be available for delivery for a few weeks. I received it promptly anyway. Product as described, well packaged and in perfect condition. I am very satisfied.
17 May 2024
Reply from Maxima
Good afternoon Mr. Klaus,
Thank you for your nice 5 star review.
How nice to hear that you received the product faster than expected.
We wish you a lot of fun with your pancake maker.
Kind regards,
Team Maxima
Very poor after sales very difficult to…
Very poor after sales very difficult to contact if you need is urgent
26 June 2024
Reply from Maxima
Dear Kevin MC Nally,
We are sorry to hear that you had a bad experience and that you found us difficult to reach when you needed urgent help. We would like to offer you our sincere apologies for this.
One of our export representatives will contact you personally shortly to resolve the issue and provide you with the support you need. We appreciate your patience and will do our best to help you as quickly as possible.
Yours sincerely,
Team Maxima
Excellent and fast service !
4 July 2024
Reply from Maxima
Dear CHARALAMPOS THEOFANIDIS,
Thank you very much for your positive feedback! We are happy to hear that you find our service excellent and fast.
Yours sincerely,
Maxima's team
Reply from Maxima
Good morning Mr. Suchanek,
Thank you for your message.
Could you perhaps send photos of the damage to info@maxima.com?
Then we will see what we can do for you.
Kind regards,
Team Maxima
great deal and excellent communication
28 May 2024
Reply from Maxima
Dear Petr Klimt,
How nice that you share your experience with us!
We wish you a lot of fun with your purchase.
If you have any questions or concerns in the future, please do not hesitate to contact us. We are always here to help you!
We wish you a nice day
Yours sincerely,
Team
Maxima
Reply from Maxima
Dear Cristian Zlota,
How nice that you share your experience with us, our webshop is continuously being modalized and we keep a close eye on improvements. Your experience contributes to this, thank you for sharing your ordering experience.
If you have any questions or comments in the future, please do not hesitate to contact us. We are always here to help you!
We wish you a nice day
Yours sincerely,
Team
Maxima
The comunication was a littel bit…
The comunication was a littel bit dificulte but the result is important.
The juicer is great!
22 May 2024
Reply from Maxima
Good afternoon Mr. Destanov,
Thank you for your nice review.
Great to hear that you are happy with the juicer.
We wish you a lot of fun with it.
Kind regards,
Team Maxima
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