Max Appliance Repair in Halifax Reviews 

50
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My service technician Vadym was very professional, kind and honest. My fridge stopped working this morning. They were able to come take a look within hours of my call to assess if it could be repaired... See more

Rated 5 out of 5 stars

Vadym was incredible ! He repaired our washer drain pump and then went over all of our appliances and how to properly clean them to maintain their life. We were so very impressed with his diligence... See more

Rated 5 out of 5 stars

I recently had Ivan in to install my new dishwasher and update the water delivery system. He is beyond efficient and professional. He had everything done within the hour. This was his second visit. He... See more

Rated 1 out of 5 stars

Grossly overcharging customers. Parts installed were quoted at $139 at their cost when same parts sell for $56 on amazon. Very difficult to talk to and screamed at me that I wasn't being honest with... See more

Company details

Information provided by various external sources

No matter what issue you are experiencing with your household appliances (like your fridge, stove, washer, dryer, dishwasher, freezer), you need to know that you can rely on an appliance repair Halifax company to provide quick and reliable repairs. That’s what we are here to provide for you. Here at Max Appliance Repair, we have been in the business for over 15 years, which means we know how to give you the service you need in an emergency.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(50)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Having a dishwasher repaired and just…

Having a dishwasher repaired and just needed a hose replaced but man arrived and said it needed a slew of other parts. I had to pay upfront for the parts he was ordering and then he would return in a few days for the repair. Been 4 hours in my house and still not working. My dishwasher repair will end up costing $6-700 and god only knows if it will work. Tech really does not seem to know what he is doing!

28 March 2023
Unprompted review
Rated 1 out of 5 stars

$400+ for nothing!

Spent over $400 on a dryer repair and it fixed absolutely nothing! They want $200 more to revisit. Guy was googling the problem on his phone at our house and trying the same things we had already tried.

Will never call these guys again.

31 May 2022
Unprompted review
Rated 1 out of 5 stars

Grossly overcharging customers

Grossly overcharging customers. Parts installed were quoted at $139 at their cost when same parts sell for $56 on amazon. Very difficult to talk to and screamed at me that I wasn't being honest with them. Kept telling me different information with every question I asked them. Told me it was original manufacturers parts they were installing when it was all after market. They area 0/5 stars. DO NOT USE THIS COMPANY. I am a hard working honest person and this company is very dishonest

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Zamir was amazing in fixing my…

Zamir was amazing in fixing my dryer...very efficient and on time....my dryer works very weel....love his manner , very polite and proffessional....i would definitly recommend this company and especially with the technician Zamir

7 September 2021
Unprompted review
Rated 1 out of 5 stars

Dishwasher not working…?

My dishwasher stopped working in late January. I did some research and was fairly certain that it was the ‘thermal fuse’. I contacted Max Appliance Repair and mentioned the problem, asking if they carried parts. I was assured the technician carried supplies and would probably be able to fix the dishwasher during the initial visit. The dispatcher quoted, that a home visit was $89.00, and if a second visit was required this initial fee would be applied against the work. When the technician arrived he spent a few minutes looking at the machine before diagnosing that the electronic control board needed to be replaced. I mentioned that the thermal fuse was a common problem and asked him to please check it, ‘he stated it wasn’t the fuse - it was the control board’. I asked if I could purchase a fuse and was told that they don’t carry any parts (contrary to what is advertised on their site and what I was told on the phone). He then provided a cost of $520.00 for the repair, requiring payment of 50% for the part. He stated that I have 24 hours to decide, after which I would lose the initial home visit fee and would have to pay the full amount. He was quite firm in recommending that I proceed with the repair stating that the dishwasher was worth fixing. I paid $89.00 + tax for the visit and a 3% credit card fee. At this point I just wanted this guy out of my house!
From what I had viewed on line I was almost certain the problem was not the electronic control board, and that I was being misled. I ordered a thermal fuse on Amazon for $16.00 and repaired the dishwasher myself in less than 10 minutes. Luckily I’m only out $105.00 and didn’t fall for their deceptive practises.

17 February 2021
Unprompted review
Rated 1 out of 5 stars

I am giving one star only because I had…

I am giving one star only because I had to in order to begin a review. DO NOT use these people. They came to my home 5 weeks ago to assess my oven. Told me the issue, required payment for visit (which is to be waived if we use them to do repair) and ordered part (which was coming from Ontario, so I was told a week for it to arrive). They required $ for part before ordering it. I have never had to pay for a part prior to a job being done, so I was skeptical. As it was two weeks before Christmas I paid them $400.00, against my better judgement. I have not heard a word from them since. I have called numerous times and get a dispatcher who says she will have technician call me. I have talked to the same dispatcher more than once and she tells me she never spoke to me ?!? She refuses to give me number for technician and acts completely unnerved by the whole situation. Just silence on the other end of the line. So here I sit, 5 weeks later, our 400 dollars with an oven that still does not work and feeling completely duped. Do NOT, do NOT use these scam artists.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

I am really pleased with the service…

I am really pleased with the service I’ve got. Oleksii came the same day and repaired my appliance on the spot. I appreciate the great customer service and his professionalism. I will recommend him to all my friends. Thanks.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

Possibly the best service we have ever found

Possibly the best, and most accommodating service we have ever found. Oleksii is courteous, explains the charges in detail, calls before so no waiting and wondering if and when to expect him. Very pleased with this service. Would not hesitate to call again if needed.

8 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look