When you are a single woman and need service you fear of getting taken advantage of. I have found the Mavis in Toms River to be professional and polite. I scheduled an oil change on the website easily... See more
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Made an Appointment on line at 1200pm on 4/12 for 200pm for 4 new Michelins. Was taken right in . Very professional staff, watched a lot of the customer interactions and all seemed very satisfied. Wat... See more
Company replied
customer service was great. manager was competent and made good suggestions which led to fixing my problem. even though there was a 2 day malfunction at the store beyond his control, the manager was v... See more
Once again, Mavis really came through for me and my daughter. My kid waited until the last minute to get an oil change before a big trip, and we needed it done urgently. Lou was incredibly accommodati... See more
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
280 Rt 37, 08753, Toms River, NJ, United States
- 7329413727
4.5
Excellent
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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fast and great
23 December 2023
Always great service
6 August 2023
Poor Professional Etiquette
My husband and I have been loyal MAVIS customers for over ten years. We've remained throughout the different name changes and staff overhauls. However, on 6/18/23, I experienced very poor customer service by one staff member. The man spoke to me in a less than professional tone and displyed a negative attitude. I felt very disrespected. Due to this negative experience, my husband and I have decided to have the MINOR car issue serviced somewhere other than Mavis. The staff member would benefit from professional customer service etiquette training, he clearly lacks these skills!!
Additionally, I will share my recent experience with MAVIS headquarters, my friends, co-coworkers, and family.
Respectfully,
Demeka Jennings-Johnson, MS
18 June 2023
Unprompted review
Reply from Mavis Tire - Toms River
Dear Demeka, we are so sorry to hear of this. Our Golden rule is to 'treat others how we would want to be treated' and we absolutely want to investigate this for you. Please call us at 914-984-2500 option #2 so that we may assist!
The customers service was absolutely…
The customers service was absolutely amazing. They helped me out so much. Thank you for helping me fix my flat tire efficiency. I definitely recommend this place and would come back!
11 June 2023
Unprompted review
They were very professional and explained in detail any issues and how to resolve them. Very thorough! Made me feel more at ease.
From the front staff to the pros in the bays, the service was perfect. They explained what they did in detail and were very understanding of any concerns or questions I threw at them…it’s like I was talking to good friend. Great job!!!!
11 June 2023
Store is run smoothly
Store is run smoothly, appointment easy,confirmation received,got in early. All work done in very reasonable time, employees courteous and knowledgeable, exceeded expectations
8 June 2023
Andy at the store was extremely…
Andy at the store was extremely knowledgeable and to say very helpful is an understatement! The store was bombarded with customers and even though he was short staffed, hekepthis composure, stayed come and grinded! I definitely recommend this store especially if he is working or managing it!
25 May 2023
Unprompted review
Made appt when I wanted it
Made appt when I wanted it. Very pleasant and courteous. Work was down within 45 minutes.
Excellent service!
7 April 2023
Oil change Great service
14 March 2023
Good service & Greeted upon entering shop
Greeted upon entering shop.
Explained what I requested and Tom notated along w extra services Mavis provides. Promised in a timely manner.
17 November 2022
very prompt service
1 June 2022
Good job overall schedule an 8 o’clock…
Good job overall schedule an 8 o’clock appointment was in an out in no time. Would recommend thank you
12 May 2022
Never disappointed
4 May 2022
Always get great service at this Mavis…
Always get great service at this Mavis in Tom's river grace was great I know she just started she is doing a terrific job Thank you again for all your help
3 January 2022
Quick and professional
Had to have a screw removed from a tire. Got there when they opened and within 30 minutes I was driving home. Tire repaired and excellent service. Very satisified!!
7 September 2021
It took them over 24hrs to get a…
It took them over 24hrs to get a puncture in my tire fixed. I can't believe they made me wait till next day to get my tire when I brought it in at 9am.
10 August 2021
Reply from Mavis Tire - Toms River
Dear customer, we totally agree that your wait time was not acceptable! We understand your time is valuable and it is not appropriate that it was wasted. When you can, please call us at 914-984-2500 option #2 so that we may look into the breakdown here and how we can assist you!
As usual the best!!!
As usual the best aerobics. Gayle and the team
Killed it as usual in and out in under an hour. Thanks again!
15 July 2021
you put in a new tire pressure monitor…
you put in a new tire pressure monitor and tonight the new one is not working either.
11 June 2021
Reply from Mavis Tire - Toms River
Dear Robert, we truly apologize that you are having an issue with your tpms system. We are happy to look over the vehicle at any Mavis location!
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