Went to get tires they told me my shocks were leaking and needed to be replaced to which I said to just fix the issue (big mistake) My shocks have been rattling since and the vehicle has been brought... See more
Company replied
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See what reviewers are saying
I always get great service at this location. Chris was at the counter and helped me. He’s always so knowledgeable on my car needs and every time I take my car for service it always is done right. I’m... See more
Company replied
Came in on a Sunday morning, Mike and the crew had my tire fixed and ready to get back on the road in no time. Work done quickly, efficiently and professional. My car was clean and everything put back... See more
The crew at Mavis goes beyond car service. They take care of the customers too. I have been going for years, and have been well taken care of with great information as well as service.
Company replied
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
1500 Hartford Avenue, 02919, Johnston, RI, United States
- 4012970758
3.8
Great
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
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Never use Mavis
Went to get tires they told me my shocks were leaking and needed to be replaced to which I said to just fix the issue (big mistake) My shocks have been rattling since and the vehicle has been brought back 4 times. 2 times they told me they were fine and once they said it was probably just the boxes in the back. I emptied the vehicle and brought it back again and they said they didn’t have an employee on staff that day who could work on shocks. Months later still rattling I am fed up with it and asked for a refund (just for the shocks not for the tires) I’ve spoken to 5 managers and countless customer service reps. No one will take responsibility at this company. 2 managers just hung up mid conversation. Everyone said they would call back and never did I had to call customer service each time to get ahold of them again because store managers aren’t allowed to call or give numbers for their superiors.
10 October 2025
Unprompted review
Reply from Mavis Tire - Johnston
Hello Benjamin, we're sorry to hear about your experience with the shocks and the difficulties you've faced in resolving the issue. We understand your frustration and would like to help. Please reach out to us at 914-984-2500, Option #2, so we can connect and work towards a resolution. Thank you for bringing this to our attention.
Consumer Solutions
Always great service and great customer…
Always great service and great customer care!
13 October 2025
Reply from Mavis Tire - Johnston
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I always get great service at this…
I always get great service at this location. Chris was at the counter and helped me. He’s always so knowledgeable on my car needs and every time I take my car for service it always is done right. I’m very happy with the service I receive and will always take my car here.
1 July 2025
Reply from Mavis Tire - Johnston
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Great service!
The crew at Mavis goes beyond car service. They take care of the customers too. I have been going for years, and have been well taken care of with great information as well as service.
28 June 2025
Reply from Mavis Tire - Johnston
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Trustworthy
I’ve been going here since I was younger and have always found them to be trustworthy and helpful!
3 February 2025
Fast friendly service Great Service
Fast friendly service , in and out for an oil change. Very professional Great service.
17 August 2024
Always 5 Star Service~
The Manager, Chris and his team are always responsive, knowledgeable, courteous, and timely in their service.
24 June 2024
Came in on a Sunday morning
Came in on a Sunday morning, Mike and the crew had my tire fixed and ready to get back on the road in no time. Work done quickly, efficiently and professional. My car was clean and everything put back properly. Will return when necessary. Thanks Mike and the guys, Bob R.
20 August 2023
Unprompted review
Mechanics name is Charlie he went above…
Mechanics name is Charlie he went above and beyond with my vehicle at Mavis and Johnston Rhode Island 02919
25 April 2023
Unprompted review
The team at Mavis Discount Tire on…
The team at Mavis Discount Tire on Hartford Avenue, Johnston was very knowledgeable and prompt about the repairs we needed
1 November 2022
Excellent service and knowledgeable…
Excellent service and knowledgeable staff. Clean waiting area with good air conditioning!
4 August 2022
Excellent customer service
Excellent customer service, friendly staff and reasonable rates. They never disappoint!
22 May 2022
Excellent & speedy service
Excellent & speedy service! So glad we came here for new breaks! They figured out my battery was on its way out too!
27 April 2022
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