This is a scam. Do not buy from the website as they no longer exist and your money will go missing. The phone number belongs to Thorne Health Haven (apparently). They do not respond to emails, call... See more
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Still waiting for my mattress. Have emailed, called, texted and whatsapped and nothing. I have just had a message from a company saying this is their number and they have nothing to do with mattresses... See more
very happy with everything, the bed spot on, contacted befor delivery, very efficient, delivery man was very nice. Good all round, defiantly will go back if we new bed and will recommend to people.
Excellent lead time on the item purchased, just a few days where other companies were 6 weeks or more. Very efficient delivery service as well.
Company details
Written by the company
Mattress Makers specialises in manufacturing quality mattresses and beds right here in the UK. Most of our products are made to order and come in a wide range of fabrics and colours. We focus on offering outstanding quality products at reasonable prices and we ensure each product is manufactured to the highest level of standards.
Contact info
Ram Mill Gordon Street, OL9 9RH, Chadderton, United Kingdom
- 0333 335 5455
- info@mattress-makers.co.uk
- mattress-makers.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Got what we ordered
Excellent customer service, mattress arrived when and where we wanted it delivered
Ordered on 26th February still not…
Ordered on 26th February still not received, took payment, I've sent 4 emails and they have not replied back 😡
This is a scam
This is a scam. Do not buy from the website as they no longer exist and your money will go missing. The phone number belongs to Thorne Health Haven (apparently). They do not respond to emails, calls, or enquiries. It may have been a legit business once upon a time, but not anymore. Must be a fake or copied website
Still waiting for my mattress - all a big scam?!
Still waiting for my mattress. Have emailed, called, texted and whatsapped and nothing. I have just had a message from a company saying this is their number and they have nothing to do with mattresses. My only conclusion is that I’ve been scammed.
Not received order
Very very pleased with the quality.
Poor quality
Happy with the service provided and…
Happy with the service provided and mattress is great
The delivery boy was absolutely amazing…
The delivery boy was absolutely amazing I couldn’t have done the lifting on my own so thankful
Bad costumer service
I’m trying contact the shop to change my purchase and nobody answered. This is the best costumer service you were talking about in the web site?
The order was cancelled and money…
The order was cancelled and money refunded without any explanation.
Delivery was very fast
Delivery was very fast, and mattress is superb. The gentleman rang me twice to inform me when delivery would be, and arrived as expected.
Thank you
Delivered on time and the mattress is…
Delivered on time and the mattress is sublimely comfortable.
Great delivery but smells damp
Excellent service
Easy online purchase, excellent delivery time, excellent communication, considerate and professional delivery driver. Excellent product. We look forward to purchasing from you again soon.
What can I say brilliant service very…
What can I say brilliant service very happy
Thankyou
New Mattress Purchase
Absolutely 1st class from start to finish.
Great, easy to navigate Website, great communication, amazing speed of delivery and fantastic tracking updates and top quality mattress.
I would recommend this company to anyone.
👏👏👏
very happy with everything
very happy with everything, the bed spot on, contacted befor delivery, very efficient, delivery man was very nice.
Good all round, defiantly will go back if we new bed and will recommend to people.
No issues whatsoever
No issues whatsoever. Ordered online an delivered within 5 days with delivery tracking available. Matress as advertised.
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