Mattel Reviews 

Just watching channel 4 ...this Company worse than amazon and amazon more worse than them. modern slavery... people needs to wake up against these devils

Do better! The Hot Wheels tracks you want top dollar and they don’t function. I just bought the roller coaster for my grand kids and it doesn’t work. The “elevator “ jams with the cars. When they get to the top it just sits there you have to push it around the track. Was going to spend a lot more on their Birthday and Christmas gifts of Hot Wheels and I am seriously reconsidering it.

Do better for our kids

I just bought a he-man Origins Skeletor cartoon collection it was really well done wish the face was a little more darker yellow but other than that really good I wish you guys would make 12-in figures I would love to buy those instantly Mattel please come out with 12 in figures in the future I think you would do good with kids and adults but the Skeletor I bought the origins was really good really wanted 12 inch scale of any hemans for a good price thank you Mattel and please make 12 in hemans.

They don’t send at the right adress, and don’t provide informations. Just stole money.

Pieces missing. Online replacement parts system "out of order" customer enquiry form designed to be impenetrable. Eventually figured out you needed to enter +44 before the phone number to get it to accept. Then refused to accept the enquiry because the purchase date and product code were invalid. The code came from the box and the date from the receipt. Incompetent on a level usually reserved for Government departments

I will stop buying Mattel products. Customer service usually doesn’t offer help. I bought the off-white Electra Melody Doll thinking it was limited, but only to find out today that they are again offering the doll for sale.

Hiccup with international shipping, but it eventually got resolved.

Decent customer support.

Uno Facebook/Mobile is clearly have a rigged abused system - I have never seen such a game is clearly designed to make you lose over 99% of the time even the 1st game of the day

This is a marketing scam for Facebook and mobile users to spend more money in spending like VIP and Platinum benefits - I don't see the benefits when you uno are rigging the game and always constantly abusing the other players by rigging the game.

NO MATTER HOW MUCH YOU SPEND - YOU LOSE ALL THE TIME - THIS IS GAME IS DESIGNED FOR FRAUD AND SCAMS

UNO has deliberately have shut off the function chat in the main hall for Facebook users- The question remains how does Facebook users are able to communicate with other Facebook and mobile friends and other users to help them with their daily quest - for example "Play with friends" - This is to invite a friend play the game however how does the friend or other players know what you trying to do.

Uno has set the following tasks which is ultimately impossible to do - 20 times 5,000 coins won, 1 x 10,000 coins win, 1 x 15,000, Discard 7 or more cards in one game (which more than 90% of the over 1 million games played - this never happened - I wonder why after all these punishments of abuse by the uno rigged system is preventing me from getting this quest done, maybe a ploy to get players to spend their real money over dozens of times before they hit this quest done!)

UNO has put in the system designed to make people lose so that uno can gain financially people's money and still continue the corrupt activity of abuse.

A lot of these players who hide their identification "Sorry, this player has turned off the followers function" - the question, is this player a bot machine who hides their identification (more than 90% are bot players which I have experienced) - This is not acceptable - The victims of abused players have a right to obtain the players identification for complaint purposes!

Uno has deliberately shut down the complaints function - their defense that of the rigging of the game is nothing to do with them which is a lie as stated below

"I sincerely apologize if this gave you this impression. I ensure you that nothing is set in particular that might affect any outcome of any games. If you noticed any actions taken by other players that violates the rules and policies of the game, please let me know by sending us proof of what happened.

Although we cannot realistically guarantee everyone will receive strong cards and win, I feel your pain on this and will gladly share your report with the team.

If you have any other suggestions or feedback on how we can improve the game experience, or if you find that you are still experiencing irregular card dealing activity in your games, please feel free to share further details with us. Your input is invaluable in helping us make UNO the best it can be!"

Has Uno banned any players and taken reports seriously - No! - these complaints are designed to be ignored and also never to compensate any the victims back.

As for the rigging in favor of female ganging up abusers against the solo male player out there, Uno has defended the system has nothing to do with this - this is a lie as well too. I too have been subjected too many female players in a single game are abusing me all the time in the game. Even my ex-friend female players are all abusive which gangs up and laughs at you time to time - throwing eggs, tomato even bombs(bombs are for VIP players). I have seen this over a thousand times, maybe more - this uneven gender racisms and abuse has to end!.

As for the email complaints - I have not heard back from Uno - No mention of compensation, No reports of banned players. Nothing - Uno has disregard of the victims and continues the revenue raising scam and fraud to hurt players and make money

In the case if u are reading this - This game is actually run by Chinese company(which they bought!) via Mattel in US!,

I in person have already lost over 10.25 MILLION COINS and I never seen one coin back from the complaint.

I have seen players with multiple accounts even some with three accounts from the same player from the same isp location - Does this player gets banned? No. Uno deliberately allowed this and allowed them continue the corrupt and abusive tactic of laughing and abusing the victims all the time.

Sooner or later Mattel will be responsible for some serious harm to someone out there.

This is a scam. I ordered the wired Barbie months ago. Never received it so I emailed the company. They responded with an email saying they would check it out. The end I have never heard back. I can’t get them to refund my money its been a year now. So Im out 60.00 dollars. THIS IS A SCAM!!!!!! BEWARE!!!! I wish I had checked the reviews its all there!

Advent calendar saga continues….So off the back of last weeks review - I was emailed the next day to say my review would be passed to the appropriate department! A customer service advisor then emailed me with a return slip and asked that I send my item back within 7 days and I would receive a refund. If I had any questions then not to hesitate to email them back - to which I did immediately! What did they actually want returning! My empty advent calendar box? The 21 items that my daughter had received (which would only cause further upset) - I am still awaiting a reply and I am now out of the 7 days in which I had been asked to return but this is through their pure ignorance to my email!
Do not buy from these people - you will only be disappointed.

Received a Ken doll in the post instead of the Rochelle Goyle fang vote monster high doll that was ordered nearly a year ago. Offered a refund as no dolls left, but so disappointed, especially after waiting for so long!!! If these dolls were made to order, then where is mine? This has put me off ordering from them again

I am an RLC member, and I do not recommend becoming one and chasing those cars they sell. The final straw was the factory sealed case for every car that just dropped today. I was online ready to buy five minutes before it went on sale and immediately when it was in my cart less then a minute later while waiting to check out it was sold out. This happens all the time to me and I see that it happens to a lot of other people in the reviews. and it is very frustrating.
I think I am finally going to listen to my significant other, and stop buying all these cars. I mean why spend my hard earned money on a company that doesn’t truly care about the collectors only the money they are raking in at the moment. I feel like I was one of their biggest cheerleaders in the amount I was spending, I mean, I have even tried dealing with customer service before to change something when I became an RLC Member, they put my name as Maddie liggio and it’s not it’s Stephen gunnerson, customer service, said they couldn’t change it, and it still shows ML as my name for RLC.
Even trying to collect cars and not go through Rlc by hunting them at The retail stores is no more fun, when I go to the retail stores I’m seeing the employees pick out of the boxes the good cars before they even make it to the shelf.
So I say, just save your money and spend it on something that matters. And if you do feel like wasting your money, then look me up online. I’ve got a bunch of cars I’m getting rid of.

Ordered the kenough hoodie in October and am still waiting - customer service says it is on its way, but it appears to be stuck in transit. I strongly suspect I have been scammed. Do not use this company!

I've played uno on their app. It's so rigged. Ads after every game. You can win 5 times in a row all getting you about you 100 win coins each time so about 500 coins Total. Then i lost 2 games in a row totaling 2500 coins lost each time. Ao that was another 5000 coins gone. After soing this multiple times I've just had to give up on it. There's no point playing a terrible game where you win small and lose big.

Deleted Hotwheels ID leaving our child with a toy which does not do much anymore. Con that you can buy the toy with the functionality and then they can just delete the main interactive fun part and not even keep the basic functions. Won’t trust Mattel again and will impact future toy choices.

Barbie doll arrived in 3 days of ordering

What a joke a spend money on a membership am in the que at the moment of drop but can’t get a god dam car you guys are garbage I have 3000 hot wheels but I’ve had enough of your garbage I will be canceling my membership for a second time selling all my cars and never giving you another cent in my life hood ridden with your garbage factory sincerely someone who used to love hot wheels I hope your factory burns to the god dam ground and 1 per customer eh there’s a person on EBay with 10 cars for sale what in the hell goes on here I hope your stock price follows Disney down the rabbit hole

buying member card and you can't even buy items, because you are stuck in captcha

Why is mattel coming up happy glow skin when I oder something from mattel and they took more money out of my bank account

Company is crap, product is crap, shipping is even worse. Continually messing up orders, not taking pride in their own product by the way that they ship. Not fixing their problems. Will no longer carry their brand in my hobby shop.