Matorioo Reviews 34

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This item lived up to all that was advertised. Good to handle and has stayed sharp. I would recommend if your looking for an all round kitchen knife.

Rated 5 out of 5 stars

Good quality. Delivered on time. Works well and yesterday was approved by my daughter in law. A&E nurse practitioner.

Rated 1 out of 5 stars

Ordered a screen protector from Matorioo which I never received. Informed Matorioo that my screen protector hasn't been delivered and they taken no responsibility. All they said was check with the pos... See more

Company replied


Contact info

3.5

Average

TrustScore 3.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Late shipment

The shipment was late even though I paid for expedited shipping. I was refunded for the late delivery. The hats were too big for my Dad. However, the customer service was good and they promised a free replacement.

8 March 2026
Rated 4 out of 5 stars

I think I see a difference

I have been using this glue for about 3 weeks and I think I can see a difference. It works well and provides a strong, clear, and non-marking bond. Please note that you may need to use it daily for best results.

9 March 2026
Rated 1 out of 5 stars

Very bad quality

Very bad quality, watery texture

4 March 2026
Unprompted review
Matorioo logo

Reply from Matorioo

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@matorioo.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 4 out of 5 stars

Good value…

It was delivered promptly and is as expected. There were no instructions about how to use it so it's a bit of guess work.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

no effect at all on two dogs

12 February 2026
Unprompted review
Matorioo logo

Reply from Matorioo

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@matorioo.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Rated 2 out of 5 stars

The magnet doesnt hold my phone

The magnet doesnt hold my phone, the charge works, but you have to put it down and leave it alone

9 February 2026
Unprompted review
Matorioo logo

Reply from Matorioo

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@matorioo.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Rated 5 out of 5 stars

I was a bit sceptical about these…

I was a bit sceptical about these eyebrows but I still fitted them on both vehicles and was really impressed they way they worked, I was driving in heavy rain and I was surprised on how clean my mirrors keeping very pleased

17 December 2025
Unprompted review
Rated 1 out of 5 stars

The product said it was compatible with…

The product said it was compatible with Android and it will not charge my phone.

12 December 2025
Unprompted review
Matorioo logo

Reply from Matorioo

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@matorioo.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look