Banner for MatchTruly

MatchTruly Reviews 353

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the support team, with questions often answered quickly and effectively. Reviewers also highlight the quality of the people they connect with, finding them to be genuine and interesting. However, some customers were dissatisfied with the pricing structure, finding the cost of credits and media viewing to be very expensive. Some people also experienced issues with the website, such as glitches with profile pictures or a confusing process for deleting accounts. Additionally, a few users mentioned slow response times from customer support for minor issues.

What people talk about most

Staff

Clients share positive opinions on staff, often highlighting their helpfulness, politeness, and... See more

Website

People report ambiguous experiences with the website. Some customers praise its safety, ease of use, and good... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced faster than expected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 b... See more

Company replied

Rated 4 out of 5 stars

Lovely ladies but waiting for catch... And there it was running out of credits !! and bank card not allowing to buy credits

Company replied

Rated 4 out of 5 stars

Conversation fun being able to get the point of business

Company replied

Rated 4 out of 5 stars

I got on this site to find someone to connect with but the interactions i had left me unimpressed. I tried to delete my account and that was a process. Bella was having difficulty accepting my request... See more


Company details

  1. Social Media Agency

About MatchTruly

Written by the company

MatchTruly

MatchTruly is your space for practicing communication skills and rebuilding confidence in a welcoming, supportive environment. Our platform encourages self-expression and positive exchanges, providing an opportunity to learn, grow, and connect with others who value constructive dialogue.

Whether you’re refining your conversational style, seeking valuable feedback, or simply exploring ways to express yourself, MatchTruly is here to help. Every interaction is designed to inspire growth and confidence, making the experience both engaging and rewarding.

Join MatchTruly today and discover a platform where conversations are more than just exchanges — they’re opportunities to build confidence, gain insights, and grow personally.


Contact info

3.9

Great

TrustScore 4 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

messages I already deleted keep popping…

messages I already deleted keep popping back up in my inbox for no reason

4 March 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Andrea,

Thanks for letting us know about this issue. That’s not expected behavior, and we’d like to look into what might be causing it. Please contact us at support@matchtruly.help with a bit more detail about your device and browser so our team can investigate and assist you.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

All fake do not believe this crap

All fake do not believe this crap.
All behind a computer working in india

14 March 2026
MatchTruly logo

Reply from MatchTruly

Hi Sam,

Our platform maintains clear rules, and many profiles go through verification processes in line with our Terms of Service. We do not tolerate deceptive behavior and review reports of suspicious activity when they are submitted.

If you came across anything that raised concerns, please contact us at support@matchtruly.help so we can look into it further.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars
MatchTruly logo

Reply from MatchTruly

Hi Jack,

Our platform brings together users with different communication styles and schedules, so response times can vary from person to person. Not everyone is able to reply immediately, and conversations may develop at different paces.

You’re always free to explore other profiles and connect with members who match your interests and availability.

Best regards,
Brin from MatchTruly

Rated 3 out of 5 stars

Caring people

I appreciated the response. The respondant was pleasant and caring. Very pretty woman. I look forward to more contact.

14 March 2026
MatchTruly logo

Reply from MatchTruly

Hi Trav,

Thank you for sharing your thoughts! We noticed that while you had a positive experience, your rating was a bit lower. If there’s anything we can work on to make things perfect, we’d love to hear your feedback. Just let us know!

Best regards,
Brin from MatchTruly

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look