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MatchTruly Reviews 352

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the support team, with questions often answered quickly and effectively. Reviewers also highlight the quality of the people they connect with, finding them to be genuine and interesting. However, some customers were dissatisfied with the pricing structure, finding the cost of credits and media viewing to be very expensive. Some people also experienced issues with the website, such as glitches with profile pictures or a confusing process for deleting accounts. Additionally, a few users mentioned slow response times from customer support for minor issues.

What people talk about most

Staff

Clients share positive opinions on staff, often highlighting their helpfulness, politeness, and... See more

Website

People report ambiguous experiences with the website. Some customers praise its safety, ease of use, and good... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced faster than expected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 b... See more

Company replied

Rated 4 out of 5 stars

Lovely ladies but waiting for catch... And there it was running out of credits !! and bank card not allowing to buy credits

Company replied

Rated 4 out of 5 stars

Conversation fun being able to get the point of business

Company replied

Rated 4 out of 5 stars

I got on this site to find someone to connect with but the interactions i had left me unimpressed. I tried to delete my account and that was a process. Bella was having difficulty accepting my request... See more


Company details

  1. Social Media Agency

About MatchTruly

Written by the company

MatchTruly

MatchTruly is your space for practicing communication skills and rebuilding confidence in a welcoming, supportive environment. Our platform encourages self-expression and positive exchanges, providing an opportunity to learn, grow, and connect with others who value constructive dialogue.

Whether you’re refining your conversational style, seeking valuable feedback, or simply exploring ways to express yourself, MatchTruly is here to help. Every interaction is designed to inspire growth and confidence, making the experience both engaging and rewarding.

Join MatchTruly today and discover a platform where conversations are more than just exchanges — they’re opportunities to build confidence, gain insights, and grow personally.


Contact info

3.9

Great

TrustScore 4 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

yeah this works

yeah this works, better than I expected honestly

29 April 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Michael,

Thank you for your positive feedback, it means a lot to us!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

The immediate response

The immediate response

7 May 2026
MatchTruly logo

Reply from MatchTruly

Hi Francois,

Thanks for taking the time to leave your feedback!

Best regards,
Brin from MatchTruly

Rated 3 out of 5 stars

Credits don’t last

Credits don’t last

7 May 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Registration and general usage of the platform are available without charge, while some additional communication features and functions may require credits depending on how users choose to interact.

If you have questions regarding credit usage or available options, please contact support@matchtruly.help, so the team can assist you further.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Signed up on a Sunday evening while…

Signed up on a Sunday evening while watching TV. By the time the show ended I was already in a long conversation. Faster than I expected

1 May 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi there,

We’re glad the platform has made a good impression on you!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Questions and answers

Asked a question I responded.

5 May 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Wonderful to hear you’re enjoying your time here!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

The is awesome

30 April 2026
MatchTruly logo

Reply from MatchTruly

Hi Rebecca,

Thank you for your positive feedback, it means a lot to us!

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

Everything is just slightly worse than…

Everything is just slightly worse than it should be. Support slightly too slow. Credits slightly too opaque. Features slightly too few. Add it all up and it's a lot.

30 April 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Brian,

Registration and general usage of the platform are available without charge, while some additional communication features and functions may require credits depending on how users choose to interact.

If you would like to share more details about your experience, please contact support@matchtruly.help, so the team can review your feedback further.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

The thorough job of asking questions…

The thorough job of asking questions about me and when I'm looking for and so far the first person to communicated with hitting it off with

6 May 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Glad to know you’re having a pleasant experience on the platform!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

I'm loyal

The matches and the girls that are on here are beautiful and perfect

6 May 2026
MatchTruly logo

Reply from MatchTruly

Hi Kelly,

Good to know you’re having a positive experience!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Love

Because I want all people to be happy and smile every moment

1 January 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Thanks for being part of the community and sharing this!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

It's genuine

3 May 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

That’s great to hear, thanks for letting us know!

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

The site is a chat site yes I knew one…

The site is a chat site yes I knew one of the girls Innessa 65 airbrushed she does not look like that trust me I met her face to face.
I have her email as I know her I was her boyfriend for long time.
The site is a chat site you will never get the girls contacts because if they lose the girls less money for them
I’m warning all you men do not spend money here you have to make go into liquidation they are scamming you to chat that’s all girls might be real they have no idea who runs this
But I’m a software engineer a hacker a good one so I plan to do something about these sites even if it means travels g I have a server at home to trace raw unseen data
I’m warning you men in Ukraine there is a war the whole country gets hit if you want to risk your safety don’t besides you will never get here contact details stop spending money go to Thailand you get flight hotel girls hot ones
Slavic women are complicated strange as never been to others countries polite yes I been Ukraine 10 times you have to look for the pretty ones
If you want a lady Thailand or Asia or Albania I been girls fantastic looking stop now spending money on a site penpal all it is

3 May 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Noel,

Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow the Terms of Service, including providing accurate profile information, and appropriate action is taken when violations are identified.

If you’ve encountered profiles with misleading photos or suspicious behavior, please report them to support@matchtruly.help, with details so they can be reviewed thoroughly. You can also block such profiles directly through the platform to manage your experience safely.

All reports are carefully reviewed by our moderation team, and we work to address concerns as quickly and effectively as possible.

Best regards,
Brin from MatchTruly

Rated 2 out of 5 stars

they are kind

30 November 2025
MatchTruly logo

Reply from MatchTruly

Hi Axel,

Thank you for your feedback.

If you have any questions or need assistance, please contact support@macthtruly.help.

Best regards,
Brin from MatchTruly

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