The Massage People Reviews 

I’ve been using the massage people London since 2018 and everyone of their massages have been first class
I would highly recommend them and have done so on numerous occasions .

Steve

Very good prices

Extremely smooth and efficient booking process with highly qualified, timely and professional therapist.

Awesome experience professional, relaxing and very helpful to recover from stress

Easy booking, professional service

Anita is an amazing masseuse applies just the right amount of pressure for the perfect relaxing massage

Extra-ordinary massage agency, payment to after appointment communication everything was super-smooth! Vicky is superb with her personality and massage skills. She’s very polite and warm-hearted. Never has this fabulous experience in past. Would definitely recommend her to anyone who would like to be left relaxed.

Great therapists, easy booking, always a pleasure dealing with them! My therapist replied immediately, promptly arrived, very friendly and gave a superb massage.

Reliable, easy to book and a plenty of therapists to choose from..best mobile service in London

it’s an easy to book site with a variety of therapist .. the fees compared to other sites it’s reasonable … if you are looking for a fair priced massage i highly recommend the site

Amazing company and an amazing therapist called Shanti

V straightforward booking system, masseur was on time, friendly and polite.

Always a class massage from Anita I can highly recommend her.

Simply a messuse...no technique

Really lovely massage very relaxing! Highly recommend great communication from all team members and easy to pay online or by cash. Thank you! Xx

Was very surprised to receive such a thorough and professional massage from Cloe … she was very attentive of the pressure and whether was achieving the remedial results I was looking for ! Highly recommended and can’t wait to book her again ..

The massage people, I always have a good experience and enjoy the sessions a good vibe and reliable therapists, punctual attendance if any problems they contact you the communication is good, and overall a great service, I highly recommend them to anyone in future.

The owner of ZenHut — whom I previously worked for as a therapist on his other platform, The Massage People, and left due to repeated sexual harrasment from clients and dissatisfactory conditions — hired me for business consultancy at a time when finding out, that therapists in the sector were increasingly dissatisfied and looking leave a major competitor and were looking for fair and ethical alternatives. As no therapists were available for the freshly launched ZenHut, he wanted my help coordinating migration, alongside strategic input on growth, marketing, branding and positioning.

What followed was a month of sustained input from my side: calls, messages, strategic thinking, and coordination — without any clear agreement in place, despite my clear request following our first meeting.
Despite raising this early on, compensation was repeatedly avoided. After two weeks of near-daily involvement, I mentioned that my request for clear terms and compensation has been neglected to which Dan replied there was never ever a discussion about money being involved. When I reminded him about his voice message in which he specifically asks for paid consultancy work he apologised, said he was stressed and forgetful and that his budget was tight.

While we kept a friendly tone and I understood he did not actually have the budget to pay me a fair consultancy fee, I proposed a structured, commission-based collaboration aligned with the level of involvement required. This was initially agreed, then withdrawn, while requests for further input continued. The alternative offered — one-off referral fees — was disproportionate to the level of strategic and industry specific contribution expected, and I declined and refused to give further input to support his business without a fair compensatory structure. I also did not feel comfortable recommending his platform to any therapists without certain standadrs being met, but he kept avoiding these important details.

At this point, I was met with nasty personal insults, including being called “delusional” and “malicious,” and was threatened with having private conversations shared publicly in an attempt to discredit me.

Dan eventually did disclose screenshots of our private conversations depsite the explicit lack of consent from my side, which taken out of context gave a negative impression about me in front of a group of collegues.

This experience was not just professionally disappointing — it was extractive and abusive.

After a month of involment as a consultant I was paid £200.

It’s also important context that ZenHut was positioned as a move away from the practices of The Massage People, where therapists were frequently exposed to inappropriate client behaviour that was not adequately addressed. I had hoped and was promised this would be different. In my experience, the same lack of accountability persists.

Following my sharing of our intended collaboration of the past month, collegues reached out to me who previously worked for the massage people exressing having had similar experiences: lack of accountability, unfair operations and at times derogatory language.

The past month has taken a real toll on my time, energy and wellbeing.

If you are looking for an ethical platform that genuinely values therapists, I would strongly advise looking elsewhere.

UPDATE

I have forwarded the voice note in which the owner offers me a paid consultancy role to the trustpilot team, which he denies was ever mentioned in his response otherwise my review would have been removed.

I’ve used the massage people for massages for a couple of years. Great therapists and good professional company .