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Regalia Store UK Reviews 

539
•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as well-made and excellent. Many consumers also highlight the exceptionally fast and prompt delivery, with items frequently arriving earlier than expected. The service is frequently described as outstanding, with easy ordering processes and excellent communication throughout. However, some customers experienced specific product issues, such as items not lying flat or handle pins detaching from cases. A few other people also felt that the ordering process could be difficult, and some noted a lack of response to email inquiries or issues with product faults.

What people talk about most

Product

Consumers find product quality to be positive, with many reviewers praising the superb quality of items like... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast delivery, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb and excellent quality of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as superb, faultless, and... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the prompt delivery of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more

Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(539)

70 reviews in the last 12 months

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Rated 2 out of 5 stars

wrongly embroidered sash

You sent me the wrongly embroidered RX Divisional Sash even though I ordered the correct one! However when I pointed this out you responded quickly via email stating that you would put this right

8 January 2025

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