I Cannot log in to my account it keeps saying “User status is not allowed for this operation. Please contact support.” And I tried contacting but there’s no reach from calls,emails or live chats
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Been locked out of my account all day and no one is replying to me emails or to my calls as they have provided a fake phone number!!!!! I have £300 locked in my account which I can’t withdraw and my c... See more
I am using this app from last 30 days and find it extremely helpful to taking all my financial decision smartly. This is all in one app that can help me to track all my savings, expenses, bill payment... See more
Really enjoying the app! Good concept! I've been stacking up my points I get through yoga, meditation etc, so that's cool! Excited by the rewards aspect mainly Lots of cool content Yeah, nice... See more
2.5
Poor
31 reviews
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I Cannot log in to my account !!!
I Cannot log in to my account it keeps saying “User status is not allowed for this operation. Please contact support.” And I tried contacting but there’s no reach from calls,emails or live chats
7 September 2022
Unprompted review
They got my £592 under quarantine
4 December 2022
Unprompted review
Been locked out of my account all day…
Been locked out of my account all day and no one is replying to me emails or to my calls as they have provided a fake phone number!!!!! I have £300 locked in my account which I can’t withdraw and my card has been frozen for no reason!!! Sort yourselves out
2 December 2022
Unprompted review
PLEASE PLEASE PLEASE STAY WELL AWAY…
PLEASE PLEASE PLEASE STAY WELL AWAY FROM THESE THEY HAVE STOLEN MY MONEY LEFT ME WITHOUT ANYTHING, CUSTOMER SERVICES IS UN REACHABLE, PLEASE DO NOT WASTE YOUR TIMES AND YOUR HARD EARNED MONEY ,IT WILL GET LOCKED IN THE SECOND YOU HAVE A PAYMENT GO INTO YOUR ACCOUNT, THEY CANNOT EVEN DO A SIMPLE JOB OF UPDATING A PHOME NUMBER ,I HAVE REPORTED THESE TO MULTIPLE PLACES, PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE, READ THIS BEFORE APPLYING.
1 October 2022
Unprompted review
Really enjoying this app
Really enjoying the app!
Good concept!
I've been stacking up my points I get through yoga, meditation etc, so that's cool!
Excited by the rewards aspect mainly
Lots of cool content
Yeah, nice one!
21 October 2022
Unprompted review
STAY WELL AWAY FROM THESE THEIVES THEY…
STAY WELL AWAY FROM THESE THEIVES THEY ARE NEW AND ROBBING PEOPLE OF THERE HARD EARNED MONEY ALREADY .PLEASE PLEASE PLEASE PLEASE READ THIS AND LISTEN IF YOU WANT TO LOSE ALL YOUR MONEY THEN GO AHEAD THERE IS SO MANY BETTER PREPAID BANKS OUT THERE THAN THESE ROBBERS . I HAVE REPORTED THESE THEIVES THEY WILL BE CLOSED VERY SOOOOOOOOOOOOOOOOON
1 October 2022
Unprompted review
Reply from maslife.com
Hi Matt, we've been in contact for the past few days to get your query resolved via email. You wanted your number changed. Users do have to pass necessary security checks to get the number changed as you have requested.
Please respond to your e-mails so we can get this resolved for you.
I was having no issues with this app…
I was having no issues with this app until suddenly I couldn’t login in I try and it says “ user status not allowed for this operation” I tried to call you can’t get through to anyone I messaged them they informed me the app was going under maintenance and all card services are offline it has nearly been 24 hours since and I’m still unable to login or get truthful communication you can’t just “ go under maintenance” without informing your customers in advance so they can make arrangements I’m disgusted with this behaviour and it’s a shame because I’ve spoken very highly of this app to friends and family.
29 September 2022
Unprompted review
Reply from maslife.com
Hi Riya, we've had a look at our database and couldn't find a user matching your credentials. We've responded to all live chat, e-mail and all social media messages to let users know about downtime.
All accounts are now active and online again.
Apologies if there has been any inconvenience regarding your Maslife experience. Please reach out via e-mail to get this resolved.
Excellent app
Excellent app. Great idea to combine health and wealth.
18 October 2021
Unprompted review
The one particular attractive thing…
The one particular attractive thing about this app unlike other financial apps is it also provides one with tools to keep a track of their daily lifestyle and make suitable amendments.
29 June 2021
Unprompted review
Best application
Best application with multidimensional features to offer.
29 June 2021
Unprompted review
Simply the best
I'll used all the app ,but this is the only app that continue to use on a consistent basis.
29 June 2021
Unprompted review
I really liked the user interface and…
I really liked the user interface and how easy it is to explore and use the app.
28 June 2021
Unprompted review
I am really enjoying the app so far
I am really enjoying the app so far
Great app and easy to use with so many helpful features!!
28 June 2021
Unprompted review
A seemingly good app in terms of user…
A seemingly good app in terms of user experience and navigation. Customer support is pro active as well over email. Issues get resolved promptly than before.
25 June 2021
Unprompted review
It is very easy to set-up and start an…
It is very easy to set-up and start an account on Maslife banking and finance app. To create ID its just required your Id proof. The best thing about Maslife is you can use Free ATM withdrawal even in Abroad. This is the biggest advantage for travellers. It provides exchange currencies with zero fees.
25 June 2021
Unprompted review
All good experience so far
All good experience so far. App is cool. Works fine. Let's see how it goes.
4 June 2021
Unprompted review
Does pretty much all the things that…
Does pretty much all the things that you expect from a bank. App interface is good. Overall a nice product.
3 June 2021
Unprompted review
Great way to keep up your financial…
Great way to keep up your financial wellness, mental health wellness, and physical wellbeing. A really cool platform. Love it.
29 May 2021
Unprompted review
Very good app to manage your finance
Very good app to manage your finance. Easy to open account and operate. Truly digital.
29 May 2021
Unprompted review
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