We are overflowing with gratitude for your outstanding business. From the very beginning to the end, Christine’s exceptional customer service shone through, as she communicated and collaborated with o... See more
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See what reviewers are saying
Working with Mashi Box was so easy and fun. It's a small company who puts a lot of love into curating an exciting treat for people to experience. The box turned out amazing and everyone was so happy t... See more
The items are nice and the customer service is good, but many of the items on their website are not accurate on the stock. On both purchases I've made recently I've had things not arrive because they'... See more
Me and my fiance placed two separate orders he got me one as a gift and I bought myself some little extras they offered to combine our order and send me the money back for shipping they were so sweet... See more
Company details
Written by the company
We are an Asian snack box company that sells different tiers of Asian snacks boxes. We also have various bundles of popular Asian snacks, food and candy.
Contact info
1750 Lundy Ave #611652, 95161-1652, San Jose, United States
- info@mashibox.com
- mashibox.com
Hasn’t replied to negative reviews
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The items are nice but may not arrive.
The items are nice and the customer service is good, but many of the items on their website are not accurate on the stock. On both purchases I've made recently I've had things not arrive because they're "out of stock" but are still listed as in stock on the website, even after they've canceled the orders. They do always refund the missing items but it's a little off-putting to know that you're taking a gamble when ordering.
Great packaging
Thank you so much, my very first order arrived quickly and safely to me! Everything was packed neatly so nothing would arrive damaged and I absolutely loved opening it!
Loved everything and all my snacks!
Loved everything and all my snacks!! LOVE LOVE LOVE all my goodies.
They packaged it really well and gave…
They packaged it really well and gave quality items. They also showed the items you get and the items were really good.
I bought this for my younger sister for…
I bought this for my younger sister for her birthday since she’s a really big fan of Naruto and she loves snacks. She really enjoyed the snacks this is my second time purchasing from here and I remain satisfied. The shipping was very quick and made it just in time I will most definitely purchase from here again.
Everyone is so friendly and welcoming
Everyone is so friendly and welcoming. They do a great job with packaging. Every they recommend is always so tasty!
All the snack boxes or goodies I would…
All the snack boxes or goodies I would get would be delicious for my friends and me. I enjoy how the team would be so happy to send and pack our packages and try to send them asap. Also, we can enjoy snacks and candies from different countries.
great order
absolutely love my box! i would 100% recommend to order this and i will order again.
So yummy and It shipped so quick
My treats were perfect!
My treats arrived in perfect condition, and I appreciate the birthday wishes 🥰 Almost every treat I have tried so far is perfect and delicious. I will definitely be ordering again, thank you for all of your care. <3
My love for mashi box
The snacks are wonderful and the service I receive is top tier from the communication to the shipping.
MashiBox Review
I’ve ordered here in total maybe 3-4 times, and I’m always satisfied. They have such a variety of items, and they all are SO good
INCREDIBLEEEEEE OMGGGGGG
It was all soooooooooo good and the freebies were AMAZING! I got a Hello Kitty Mystery Box and the fish treat thing and they were both AMAZING! 10000000000/10 will buy again!
MASHIBOX IS AMAZING
I’ve ordered 6 times and every single time has been amazing, if you catch them in a live and your order hasn’t been packed they will pack it live for you and it’s so fun to watch. Everyone on the Mashi team is nice and will always listen if you have a problem with your order.
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