Masermo Reviews 

Every part of the transaction went smoothly and I love the sweater.

Products never arrived
Cannot get any contact with the company - No replies after lots of e mails
DO NOT PURCHASE FROM THIS COMPANY - VERY POOR

Nice dress, fast delivery, so far happy 👍

No complaints on the "shopping experience", but very disappointed in the item I purchased, and per the policy unable to return :( Will be donating the dress-wish I could return for a store credit instead. 3 stars only b/c of the lack of return policy.

!!! SCAMMERS!!! CAREFUL SCAM, DO NOT BUY!!! The quality is cheap, the items totally overprized!! Their return policy is a SCAM!!! You will not get your money back!!

I wish I saw these reviews before I ordered. I am trying to return 2 of the 3 dresses and they're offering me $21 (I paid over $100 for the 2).

Also - their website states "Made in the USA" and everything is clearly labeled Made in China.

DO NOT BUY FROM MASERMO I recently bought 4 items and 3 of them did not fit and also the picture they use to promote the dress is far different than the real dress. They have a picture where it shows like it is embroidered and it is not. Also I contacted them for a return and they keep offering money (started at $35 and today they offered $90 for the three items) when in reality I paid more than $180 for the 3 items I need to return.
I am trying to upload pictures but the system is not letting me.

The quality is very bad.

This company is a major scam!! Do not order anything from them. They advertise quality dresses etc for $75+ with nice photos and descriptions. Far from realty! You will need to get your credit card company involved to have any chance to get your money back. The clothing takes a month to arrive, wreaks of chemical smell, is horribly made and super low quality. The Instagram account for Masermo that they claim to advertise on their website is since deleted with no way for the public to warn others in comments. This company should be banned in the USA!

As other customers (victims) say it’s a SCAM!!! Reporting to advertising standards, police anyone who will protect others from false advertising and money making SCAM!!

This company is a scam. I ordered a dress, which firstly I had to chase the dispatch as I had heard nothing for 3 weeks from the order date. When the dress arrived it was just the dress design printed on fabric. None of the detail, shape or design....absolutely awful fabric too. Shocking quality and very disappointing.

I emailed the company requesting a return and refund, they just said "don't return the item, we can refund you $11. I paid $52.99 for the dress. When I refused this and asked to return it, they advised I had to return it from the UK to an address in Dubai (despite the packaging having a UK returns address) and offered to increase the refund to $20.

This company is a scam, shocking and I will never order from this company or any company like this again. My search for a dress continues....but it's safe to say I am going to order through a UK department store instead.

Big disappointment!
Unfortunately, I didn't receive the dress as shown in the photos. The delivered dress has a different cut and totally different colours. I have asked Masermo for an address so that I can send the dress back and of course I would like my money back in return. This was refused. They only want to refund me 15 dollars and not the full price. I will report Masermo to the police if they don't give me my money back because the wrong dress was delivered.

😊 fits perfect And delivered on time

Package arrived in pristine condition! It was beautifully wrapped and the sweater is so pretty and exactly like the ad!

No problem ordering.
Shipment took quite a time

Bright colors, well made. I really love it and it is just as advertised.

Beware! This company is fraudulent. They took my money, never sent me my confirmation info despite multiple requests, and I never received my order. Don't do it ladies, SCAMMMM!

The order took longer than expected to arrive. I ordered the item during the first week of August, it wasn’t shipped until Aug 14th and then wasn’t delivered until the last week of August. I wanted to wear the items on vacation and wasn’t able to do this. You should be upfront with how the long it will actually take to receive the items.

Just like the picture