Maryum N Maria Reviews 

65
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

1 Star – Avoid This Brand This has been one of the worst purchases I have ever made. I paid approximately USD 300 expecting a premium product. Instead, I received an item with a major manufactu... See more

Rated 5 out of 5 stars

I am the biggest fan of Maryam & Maria. It is my favorite brand. The most amazing thing about their outfits is the stitching, which many brands fail to deliver these days. Their stitching is truly ex... See more

Company replied

Rated 1 out of 5 stars

I ordered 5 suits and I must say the pics on their page and original item differs a lot. The Jamawar trouser I received with embroided shirt was poorly stitched and the stitches came out after one ti... See more

Company replied

Rated 1 out of 5 stars

Poor customer service, ordered in pakistan to avoid tax charges which did not show in my total but taken out more money like a lot of money claiming its tax, rip off company just to make money. Compan... See more

Company details

  1. Women's Clothing Store

Written by the company

Maryum N Maria is a premium fashion brand dedicated to creating timeless and elegant clothing that combines traditional craftsmanship with contemporary style. Since its inception, the brand has been committed to providing high-quality fabrics, intricate embroidery, and unique designs that reflect the rich cultural heritage of South Asia while catering to modern fashion sensibilities. Our mission is to bring sophistication, luxury, and comfort to every piece we create. From formal wear and bridal collections to everyday festive outfits, Maryum N Maria designs are crafted with an eye for detail and a passion for excellence. Each collection embodies creativity, elegance, and grace, ensuring our customers feel confident and stylish on every occasion. Customer satisfaction lies at the heart of our business. We strive to maintain transparency through accurate product descriptions, detailed size charts, and clear policies, ensuring that our clients receive exactly what they expect. Our responsive customer service team works diligently to address queries and provide a seamless shopping experience, whether in-store or online. Over the years, Maryum N Maria has earned a reputation for trust, quality, and style. With a growing global presence, we continue to inspire fashion enthusiasts who value tradition infused with modern charm.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

65 reviews

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Asks customers to review

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Replied to 45% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(65)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have a good experience with company

I have a good experience with company. I ordered one outfit which Cameout in three different colors then I emailed them and they replied me fast .I bought some dresses from outlet which is good .I like to buy from mnm. Costumer service is good.

18 January 2026
Unprompted review
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Reply from Maryum N Maria

Thank you for sharing your experience! We’re glad you enjoyed shopping with Maryum N Maria and appreciate your support. 😊

Rated 5 out of 5 stars

They were very kind enough to help me…

They were very kind enough to help me with replacement and exchange they are so awesome good customer service

8 January 2026
Unprompted review
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Reply from Maryum N Maria

Thank you so much for your kind words! We’re thrilled you had a great experience with our customer service. 😊

Rated 1 out of 5 stars

Cheap quality and colour

I ordered a very nice outfit but I got a very different dress totally change of colour and looks very cheap, no refund or exchange.
Not going to buy again from maryam n mariya

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Very bad customer service

Very bad customer service. I placed the order and after a month, I’m checking the status of my order they tell me that address is incorrect! I check my order form it’s a correct address. Anway my question is why you guys haven’t reached out to me about this issue? When I try to inquire, they said they will deliver it ASAP. It’s been a week and I still haven’t heard anything about it. Order number is 109836
At this point if you can’t resolve this issue, I would like the full refund, please.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS STORE…

PLEASE DO NOT BUY FROM THIS STORE BEFORE READING THIS. I bought a suit from this store online paid extra delivery charges to have it delivered to Spain, only to be contacted by the courier wanting an additional €70. The suit cost €80 I paid an additional €30 for delivery. So the total cost of delivery and customs is higher than the cost of the suit? Although they state on their website they DO NOT state explicitly what the charges will be. I ordered another suit from Laam there were no custom charges so why does this company charge? I WILL NOT pay any additional fees. Take your suit and as you have stated you will not give me a refund. I pray Allah SWT exposes your scam of a business and you go out of business.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST CUSTOMER SERVICE

THE BEST CUSTOMER SERVICE, THE BEST CLOTHING MATERIAL, IDK WHY ARE PEOPLE SAYING THAT THEY NEVER REPLY BUT THEY DO IN SECONDS!!! I am just in love with maryumnmaria

31 October 2025
Unprompted review
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Reply from Maryum N Maria

Thank you for your kind feedback! We’re delighted you enjoyed your experience with Maryum N Maria and look forward to serving you again. 🌸✨

Rated 5 out of 5 stars

A Brand That Stands by Its Customers with Accountability — Maryum & Maria

I initially ordered items worth PKR 51,300 (Cash on Delivery) from Maryum & Maria, but unfortunately, instead of the original articles, I received a fake parcel containing old and torn clothes. The delivery rider collected the full payment and handed over the incorrect package.
Following this incident, there was a period of investigation and back-and-forth communication involving both Maryum & Maria and their courier service, PostEx. While the process took time, which I understand, as identifying the culprit requires proper investigation, it was understandably stressful.
However, I would like to acknowledge that the Marium and Maria, ultimately stepped in, took full responsibility for the mishap, and resolved the issue professionally. They compensated the entire amount (PKR 51,300) in the form of a discount code, which I used to repurchase the article.
I can confidently say that the article quality was very good and exactly according to my expectations. Despite the delay, the brand honored its responsibility, ensured customer satisfaction, and restored my trust.
Mistakes can happen, but what truly matters is accountability, and in the end, Maryum & Maria handled the situation responsibly and ethically.

12 October 2025
Unprompted review
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Reply from Maryum N Maria

Thank you for sharing your experience! We’re glad we could resolve the issue and restore your trust. Your kind words mean a lot to us. ❤️

Rated 5 out of 5 stars

Beautiful outfits and fast shipping

Beautiful outfits and fast shipping. I have ordered twice and they have exceeded expectations each time. Highly recommend!!

15 August 2025
Unprompted review
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Reply from Maryum N Maria

Thank you for your kind feedback! We’re delighted you enjoyed your experience with Maryum N Maria and look forward to serving you again. 🌸✨

Rated 5 out of 5 stars

Amazing Customer Support Experience

I received my dress which seems pretty amazing in quality. But the trousers had a minor cut on its lace border. Upon contacting them through email, not only did i get the response, but also got the trousers replaced at the doorstep in 3 business days. I had such an amazing customer service experience for the first time.

27 August 2025
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Reply from Maryum N Maria

Thank you for your kind feedback! We’re delighted you enjoyed your experience with Maryum N Maria and look forward to serving you again. 🌸✨

Rated 5 out of 5 stars

Great experience

I had a great experience with Maryum N Maria. I ordered two dresses, both of them are beautiful and also size is perfect. They have really good customer service.

27 August 2025
Unprompted review
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Reply from Maryum N Maria

Thank you for your kind feedback! We’re delighted you enjoyed your experience with Maryum N Maria and look forward to serving you again. 🌸✨

Rated 1 out of 5 stars

I purchased two outfits about a month…

I purchased two outfits about a month ago, paid via card and now it shows delivery failure, I have tried emailing them - complaining that I haven’t received my order despite address being correct but no response! What a wasteful site to buy clothes from!! Such a shame.

22 August 2025
Unprompted review
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Reply from Maryum N Maria

We’re sorry to hear about your experience. To help us resolve this matter quickly, could you please share your order number and more details with our support team? We’d be happy to assist you further. 🌸

Rated 1 out of 5 stars

Worst company ever

Worst company ever. Do not buy from them. They lie and say things are going to be dispatched and the order is packed when it is not. They have a cancellation policy which they do not follow. If you buy from them and something goes wrong they will not give your money back.

6 August 2025
Unprompted review
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Reply from Maryum N Maria

We’re sorry to hear about your experience. To help us resolve this matter quickly, could you please share your order number and more details with our support team? We’d be happy to assist you further. 🌸

Rated 1 out of 5 stars

Scam, never buy from this store.

My wife bought adress worth 11k and the dress delivered was nowhere near as advertised, and guess what no refund no exchange. Nothing.

HARD EARNED MONEY WASTED

19 August 2025
Unprompted review
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Reply from Maryum N Maria

We’re sorry to hear about your experience. To help us resolve this matter quickly, could you please share your order number and more details with our support team? We’d be happy to assist you further. 🌸

Rated 1 out of 5 stars

Pathetic service - fraud

Pathetic service! They charged my card twice and refused to refund.
They said we will only give you a voucher that you can use in three months. No refund nothing.

They charge people card, take money and refuse to give back by saying “its a policy”

And I haven’t received the clothes yet but the reviews I’ve read are disappointing.

2 August 2025
Unprompted review
Maryum N Maria logo

Reply from Maryum N Maria

We’re sorry to hear about your experience. To help us resolve this matter quickly, could you please share your order number and more details with our support team? We’d be happy to assist you further. 🌸

Rated 1 out of 5 stars

Do not order from this website

Do not order from this website. Absolute waste of money. The outfits look nothing like the pictures on website.! Not even worth one star!! Cheap and rubbish.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM!!!

What a waste of money! Absolutely rubbish customer service! Ordered an outfit for Eid which looks completely different from the picture on the website. Cheap material and rubbish stitching. Sent million messages on WhatsApp and email but no response. Don't risk your money with this company!!!

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from Maryum n Maria

I strongly advise against purchasing anything from Maryum N Maria. My experience with their customer service has been extremely disappointing. I ordered a dress for my sister’s mehndi specifically because of the unique combination of colors shown on their website. However, the dress I received was completely different—almost all the layers were yellow, and key colors like blue and grey were missing entirely.
When I raised a complaint, they dismissed it by pointing to a disclaimer about "slight color variations" on their website. But this wasn't a slight difference—it was a completely different look. Replacing blue and grey with yellow is not a minor change, and it feels like they assume customers won’t notice or care. Please don’t waste your money on them. Their practices are misleading, and their response to complaints is unacceptable.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money

The worst customer service and worst stitching!!!
Ordered early to get the dresses before Eid which they promised they would deliver but later didn’t. Took more than a month and countless WhatsApp messages to finally get the dresses. Their customer service is just the worst part..kept on giving the same answer on asking about the update and would disappear between conversations. Didn’t even apologise for the late delivery.
The dresses are bad.. bad material bad stitching bad fitting! Complete waste of money!

23 April 2025
Unprompted review

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