MarvelusBookings Reviews 

20
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

Marvelus Travel is a great success story. With humble/Strong roots and through enthusiasm work, this owned enterprise has grown into a very successful company with international experience and a long list of happy international clients. We are experts in Central American travel and intimately understand your passion and interest. Our team has 10 years of the experience, contacts, and tools to adjust you in discovering destinations independently or group but with ease. Get in touch with us today and let us facilitate your next Marvelus adventure!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(20)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience with Marvelus Travel has…

My experience with Marvelus Travel has been a scam.

I booked a service with them for July 20. On July 13, due to an unforeseen situation that forced me to leave the country that same day, I sent them an email notifying them of my situation and requesting a change to my ticket. However, they are now charging me for the full service, claiming I didn't cancel or show up, ignoring my prior communication and refusing to resolve the issue.

This company has a history of bad practices: last-minute cancellations, lack of communication, and wrongful charges . They are simply a "reseller" selling other operators' services without taking responsibility .

Do not book with Marvelus Travel. Contact local operators directly and avoid being scammed.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Booked a bus ticket from Rivas to San…

Booked a bus ticket from Rivas to San Jose, was promised an email with my ticket, none arrived. I was then emailed the day before the bus is due to leave stating the bus will now leave at 9:30am as opposed to 8:30am. I had no problem with that and emailed back stating this, another email appeared showing that my order was cancelled. We went to the meeting place for the bus and thankfully managed to buy a ticket there, communication is shocking and no apology for cancelling last minute. Total waste of time and nearly cost us a fortune with onward bookings. Avoid.

23 March 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam!

They have not provided me with the ticket that I bought. It's impossible to contact them when you need to. 14 days they had to sort this out between when I paid and my journey was taking place. It wasn't last minute purchase. Avoid them at all cost.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

Never use this company

Never use this company. Lies lies and more lies. Direct bus booked from Flores to Belize. Told to change buses at border then two hour delay while the new bus waited for more people to arrive from other buses. Local operator denies any responsibility and says talk to Marvelus and just laughed “oh you shouldn’t have booked through them”.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

Wanted to book a shuttle service from…

Wanted to book a shuttle service from San Juan del sur in Nicaragua to Liberia Airport in Costa RIca. This was the first option on a Google search. I entered in the information about pick up and drop off points and paid for 3 tickets.
I soon got a reply saying thank you for your booking and a note in BOLD saying that we cannot drop you at the airport and you will be dropped at Liberia bus station. I was also told the first part of the journey would be a taxi and the second part a public bus! This is not a proper shuttle service!
When I cancelled I was refunded only 75% of the money due to administrative fees etc. Please don't make the same mistake. False advertising used here

23 May 2022
Rated 3 out of 5 stars

Okay

Okay, you can organize everything by your own. Then haven’t done much.

9 April 2022
Rated 5 out of 5 stars

Bravo

The date in which I booked wasn’t available. I got refunded really fast and easy. Keep up the good work.

20 February 2022
Rated 5 out of 5 stars

Really professional service

Really professional service. They picked me up on time and the drivers were helpful and polite. As a woman travelling by herself I felt safe the whole time.

29 December 2021
Unprompted review
Rated 4 out of 5 stars

Very good experience

I had a good experience with this agency. They were on time picking me up from the airport. The guy had a sign with my name on it so I was able to find him easily. Unfortunately I had to wait an hour in Antigua, but overall everything was good. Both of my drivers were polite. I recommend them and will definitely use them again.

28 October 2021
Unprompted review
Rated 5 out of 5 stars

I was extremely satisfied with Marvulos…

I was extremely satisfied with Marvulos Shuttle Service from Belize City to Flores. Even though I missed the day's shuttle time, Marvulos went the extra mile to find another shuttle for me. Marvulos also stayed in communication during my entire journey to confirm my safe travel.

16 August 2021
Show reviews in all languages. (20 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look