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Marveille 

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Clothing Store
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Company details

  1. Clothing Store
  2. Women's Clothing Store

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Do not buy anything from this company.

Do not buy anything from this company.

2 February 2026
Unprompted review
Marveille logo

Reply from Marveille

Anthony Hsu

Nous sommes désolés d’apprendre que votre expérience vous a laissé cette impression. Nous comprenons votre frustration et nous vous présentons nos excuses pour les désagréments rencontrés.

La satisfaction de nos clients est très importante pour nous, et nous aimerions examiner votre situation afin de vous aider.

Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à info@marveille.fr

Merci,
Service Client Marveille

Rated 1 out of 5 stars

Can’t return this awful item

My Dress finally arrived, terrible quality and eventually told I could 15% off the original £50 price! What’s the point of that so wanted a prepay return to send back to Sweden. Told I have to pay to return and the return is in China! Absolutely do not buy from this Company.

30 January 2026
Unprompted review
Marveille logo

Reply from Marveille

Mr Heather Butler

Nous sommes sincèrement désolés d’apprendre votre expérience et votre déception concernant la qualité de l’article reçu ainsi que le processus de retour. Nous comprenons parfaitement votre frustration et nous vous présentons nos excuses pour les désagréments rencontrés.

La satisfaction de nos clients est très importante pour nous, et nous aimerions examiner votre situation plus en détail afin de vous aider.

Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à info@marveille.fr

Merci,
Service Client Marveille

Rated 1 out of 5 stars

Misleading “Easy Returns” Policy 1161

I am extremely disappointed with my experience.

This company advertises an “easy return policy”, yet when I requested a return, I was informed that the item must be sent back to a warehouse in China, at the customer’s expense. This was not made clear at the point of purchase.

Returning an item internationally is extremely costly and could exceed the value of the product itself. On top of that, no prepaid return label or clear tracking process was offered, meaning there is no reassurance that a return would be received or a refund processed.

Instead of providing a proper return solution, I was offered only a 15% refund while keeping the item, which is not acceptable when the product does not meet expectations.

This return process is neither “easy” nor transparent and feels misleading. Customers should be clearly informed before purchasing that returns are international and not covered.

I would strongly advise others to think twice before ordering.

22 January 2026
Unprompted review
Marveille logo

Reply from Marveille

ASENA

Nous sommes sincèrement désolés d’apprendre votre expérience et les préoccupations concernant le processus de retour. Nous comprenons parfaitement votre frustration et nous vous présentons nos excuses pour les désagréments rencontrés.

La satisfaction de nos clients est très importante pour nous, et nous aimerions examiner votre situation plus en détail afin de vous aider.

Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à info@marveille.fr

Merci,
Service Client Marveille

Rated 1 out of 5 stars

If I could put a minus I would!

If I could put a minus I would!! DO NOT ORDER FROM THIS SITE!! Order was supposed to arrive in just over a week, took 4 weeks! Website and head office address leads you to believe they are based in Sweden! Returns are impossible, you send an email, definitely replies are from a bot, and they give a Chinese address which is at your own cost! However a 15% refund is offered as a “good will gesture” and keep the poorly produced item! The next reply which then changed to French (translator had to be used, perhaps trying to cause confusion) offered a 35% goodwill gesture! I purchased 2 dresses which weren’t particularly cheap and the website looks fairly professional, DO NO BE FOOLED! Poor quality items from China which are near impossible to return!

21 January 2026
Unprompted review
Marveille logo

Reply from Marveille

Debbie Clark

Nous sommes sincèrement désolés d’apprendre votre expérience et les difficultés rencontrées concernant le délai de livraison, la qualité des produits et le processus de retour. Nous comprenons parfaitement votre frustration et nous vous présentons nos excuses pour les désagréments causés.

La satisfaction de nos clients est très importante pour nous, et nous aimerions examiner votre situation plus en détail afin de vous aider.

Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à info@marveille.fr

Merci,
Service Client Marveille

Rated 1 out of 5 stars

DO NOT USE THIS SITE

DO NOT USE THIS SITE! Awful scam. You will get a cheap useless item that is not even the same color that you ordered and they will give you the runaround when you ask for a return. Very fraudulent commercial practices.

29 September 2025
Unprompted review
Marveille logo

Reply from Marveille

Sagemo

Nous sommes sincèrement désolés d’apprendre que le produit reçu ne correspond pas à vos attentes, notamment concernant la couleur et votre demande de retour. Nous comprenons votre frustration et nous vous présentons nos excuses pour cette expérience.

La satisfaction de nos clients est très importante pour nous, et nous aimerions examiner votre situation afin de vous aider.

Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à info@marveille.fr

Merci,
Service Client Marveille

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