Martins of Hawkhurst LTD Reviews 70

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Polite, knowledgeable, and very helpful. The salesman provided excellent advice about fridge freezers and clearly knows the products inside out. I really appreciated the time he took to explain the op... See more

Rated 5 out of 5 stars

Myself and my wife attended a Bora demonstration experience morning at Martins on the 27th May. No stone was left un-turned all questions we answered openly and candidly. The demo covered the use, in... See more

Rated 5 out of 5 stars

Really pleased with our new kitchen, thanks to Martins. George was most helpful with the initial planning and identifying new appliances to meet our needs. Mike was also very helpful with detailed asp... See more

Rated 5 out of 5 stars

Excellent, personal service. Order placed online, received a follow up call to verify order the following morning, confirmed delivery date and method of delivery with rough timings, delivered in... See more

Company details

  1. Appliance Store
  2. Kitchen Furniture Store

Written by the company

Family owned and run for 50 years. Kitchen and Appliance showroom.


Contact info

4.9

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

Polite, helpful and knowledgeable

Polite, knowledgeable, and very helpful. The salesman provided excellent advice about fridge freezers and clearly knows the products inside out. I really appreciated the time he took to explain the options and make sure I chose the right model. I would definitely recommend buying a fridge freezer from him.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Knew kitchen tops and sinks installed…

Knew kitchen tops and sinks installed in kitchen & utility room. Appliances removed & reinstalled once work was completed.
Excellent service from initial visit in shop to completion of work from Scot & his team .
Nothing was too much trouble & definitely recommend.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient

Electric Hob manufacturers could not help with faulty appliance. Turned to Martins who had supplied a different appliance new a couple of years ago. Prompt appointment. Prompt diagnosis. Back up and running. All good.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

From the first phone call

From the first phone call, email contact and service provided investigating and replacing my dishwasher, Martin’s have been great. Nothing was too much trouble and they were so helpful. Thank you!

7 October 2025
Rated 5 out of 5 stars

First Class Service from start to finish

I was made very welcome when I visited the store and received excellent advice.
We arranged when I would receive delivery and have the dishwasher fitted. James was charming and did a fabulous job, he also pointed out a fault with my drainage pipe and reattached it for me!
Absolutely first class service!

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Martins of Hawkhurst were extremely…

Martins of Hawkhurst were extremely helpful - They found the perfect fridge freezer replacement for me, delivered it and took away the old one. They also provided a similar service for me regarding a washing machine. It's very reassuring to have a company like this close at hand and I strongly recommend them.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, brilliant price.

Needed a new washing machine. Martins had an excellent choice of machines in Stock. Went for Bosch. Only two days later the machine was plumbed in, given a test run and the old machine taken away.

I have used Martins before and will always go back. Their prices are great, they are pleasant to deal with and provide a service “beyond compare”.

Independents like this really deserve to survive.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Great local service

Made a telephone call to ask if an item was stocked. Bill was very helpful even giving advice on fitting engineers and alternative products! I rang back and ordered my goods and had a confirmation email a few hours later with date and time of installation. Excellent and great to support a local supplier!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience. Excellent service.

Excellent, personal service.
Order placed online, received a follow up call to verify order the following morning, confirmed delivery date and method of delivery with rough timings, delivered in un damaged box, taken into my house and placed where I asked, on time.
What more could you want from ANY business? Nothing.
Don’t try to save minimal amounts by shopping with huge companies who don’t care.
Shop with a local business where their reputation matters and our local economy benefits.
MARTINS of Hawkhurst will be at the top of my list …. In fact they should be at the top of everyone’s list…
Thanks for a PERFECT service, MARTINS!

30 July 2024
Rated 5 out of 5 stars

Service above and beyond

The service we received in the knocking of two rooms into one and the fitting of the new kitchen has been exceptional. The advice given was spot on, all our requirements met and the workmen employed top class. We cannot recommend Martins especially Scott enough.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

The Very Best

I am an ancient, immobile customer. I was given the very best of service. The guy, who came to install the item, was so helpful and even cleaned the floor, where the old model had stood. I would have absolutely no hesitation in recommending this firm - efficient, helpful and a wonderful service. My very grateful thanks to all at Martins.

20 June 2024
Unprompted review

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