Marsblade Reviews 1,257

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... See more

Company replied

Rated 4 out of 5 stars

Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... See more

Company replied

Rated 5 out of 5 stars

So after watching quite a few YouTube videos. I decided to roll the dice and see if the marsblade I2 ice hockey blade towers and tech would be something that helps my game. So I put them on my old ska... See more

Company replied

Rated 5 out of 5 stars

These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... See more

Company replied

Company details

  1. Hockey Store

Written by the company

Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Exchange was so easy and timely

Exchange was so easy and timely

2 May 2024
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Reply from Marsblade

Hi Frank,

Great to hear that you are satisfied with the exchange process. Fingers crossed for that the new size will fit! 🤞

Best regards,
Axel & the Marsblade team

Rated 2 out of 5 stars

These are medicore at best..

These are medicore at best... I would prefer ccm over these.. if I could return them I would.

30 April 2024
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Reply from Marsblade

Hi Chris, thanks for letting us know.

We are sorry to hear that you didn't like your new Marsblade O1 Prospect skates..

I have sent you an email to see if there is anything we can assist you with!

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Awesome

Great product. Will buy more

1 May 2024
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Reply from Marsblade

Hi Amanda,

Great to hear that you are enjoying your new Marsblades!

We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Probably the most smooth skating…

Probably the most smooth skating experience off of the ice I have ever had. Boot fit great out of the box too, so comfortable and can really feel the difference between Marsblade skates and regular inline skates. Worth every penny.

30 April 2024
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Reply from Marsblade

Hi Dominic, thank you for taking the time to leave this review.

Happy that you are reaping the benefits of the technology!
We're confident the skates will come to great use!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

The purchase went really well

The purchase went really well. It was easy to find a pair of skates after follow the sale link. I had to update my postal code and Axel handled it super fast. I baked my skates last night, I can't wait to hit the streets this weekend.

30 April 2024
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Reply from Marsblade

Hi Mark, thank you for taking the time to share your experience with us.

We're confident the skates will come to great use! Looking forward to hear what you think 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Happy grandson on his 9th birthday

Happy grandson on his 9th birthday. Accurate description of used skates and good product.
Reasonable fast shipping; 8 days from Europe to USA

30 April 2024
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Reply from Marsblade

Hi Andy, thank you for taking the time to leave this review.

Glad to hear that you're happy with the product and shipping times! Tell your grandson to have fun and keep up the training 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great product

Very responsive to emails and questions. Shipping was fast and the product is high quality.

30 April 2024
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Reply from Marsblade

Hi Christopher, thank you for taking the time to leave this review.

Glad to hear that you're happy with the product, keep up the training! 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

They arrived fast and in perfect shape

They arrived fast and in perfect shape

30 April 2024
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Reply from Marsblade

Hi Dan, thank you for taking the time to leave this review.

Glad to hear that you're happy with the product, keep up the training! 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Fast response and delivery of pruduct

Fast response and delivery of pruduct. Bought a pre used product and the wear and tare were minimal - up to expectations and more.

29 April 2024
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Reply from Marsblade

Hi Anders,

Thanks for taking the time to share your great experience with the skates!

We're confident the skates will come to great use 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Customs Charges and Sizing makes the purchase difficult - UPDATED

The product is nice and seems to be of good quality. We chose to go get my child fit for a Bauer skate boot at the sales person said that would be the best way to make sure it was a proper fit. And although they do fit, they don't have near the amount of extra space we were looking for. I think there is a sizing difference between Swedan and North America that isn't being captured properly. I was also caught off gaurd with a large customs charge that I wasn't expecting.

I was contacted after the original purchase by customer service, and they were more than willing to help us get the original purchase exchanged. They made the process extremely easy, and we got the roller blades sent back and the updated size shipped to us some days later.

The second fit is substantially better, using the American shoe size method appears to be the best way for my child to get the proper fit.

He has already been skating with them quite hard, his transitions and turning are uncomparable to his tradional style of roller blades, it is very smooth and looks fluid and natural compared to his on ice skating. He will continue to use them during the summer to work on his development. Much more conventient than running to the rink.

Thanks Marsblade for being so willing to help us.

8 May 2024
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Reply from Marsblade

Hi Daniel, thanks for letting us know.

We are so sorry to hear that the skates didn't fit. We do have our own size guide so that may be the reason the Bauer skates fits a little bit different.

But great news! We do offer free exchanges so don't worry about that. Also, you can have the import fees refunded for the returned parcel, no problem at all.

I have sent you an email to help you out with this further!

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Good quality

Good quality

29 April 2024
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Reply from Marsblade

Hi Adriano,

Great to hear that you are enjoying your new Marsblades!
Keep up the good work 👊

Best regards,
Axel & the Marsblade team

Rated 2 out of 5 stars

No sizes available that I require

No sizes available that I require. I was told the sizes wont be available for months. I've decided to buy Bauer skates.

26 April 2024
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Reply from Marsblade

Hi Garth, thanks for letting us know.

We are so sorry to hear about this. We do have all sizes available except of size youth 1D and 2D available. However, if you are lucky, some of our retailers may have them!

Use our store locator to find out if some retailer close to you have them in stock: https://www.marsblade.com/store-locator

Also, we will for sure let you know once time for restocking the size you are looking for!

Best regards,
Axel & the Marsblade team

Rated 2 out of 5 stars

Sending a right size of skate

Sending a right size of skate. You send me a size 12. And when I made the order the skate boot should of been 10.5

26 April 2024
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Reply from Marsblade

Hi Kelly, thanks for letting us know.

The biggest skate size we are producing is skate size 11.5D. With that said, it's impossible that we should have been able to send you an size 12D skate.

Regardless, I have sent you an email to sort this out further.

Best regards,
Axel & the Marsblade team

Rated 3 out of 5 stars

It was not clear on the customs costs…

It was not clear on the customs costs and a surprise to pay an additional $60 to UPS. In countries like Canada this needs to be much clearer. If I knew that upfront it changes the price point and willingness to purchase

26 April 2024
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Reply from Marsblade

Hi Geoff, thanks for letting us know.

We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!

When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).

This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.

If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Prompt service and great product

Prompt service and great product backed by excellent how-to support on the web.

23 April 2024
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Reply from Marsblade

Hi Steve, thank you for taking the time to share your experience with us.

We are happy to hear that you had such a great experience with us all around!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 4 out of 5 stars

Did not realize going to a tariff…

Did not realize going to a tariff charge or what ever its called, but great to deal with other then the extra $57

24 April 2024
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Reply from Marsblade

Hi, thanks for letting us know.

Great to hear that you are happy with us all around!

However, we're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!

When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).

This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.

If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars
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Reply from Marsblade

Hi Richard, thank you for leaving this review.

We take pride in keeping our customer services as sharp as our skates!
Have fun and skate safe 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I ordered the wrong size by accident and they were able to clean up the mistake before shipping. Also, skates a great. Very impressed.

22 April 2024
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Reply from Marsblade

Hi Brandon, thank you for taking the time to leave this review.

Glad to hear that we managed to sort it out before the skates were sent out!

We are also happy to hear that you are enjoying the skates 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

we purchased after talking in person…

we purchased after talking in person with someone at the MN Meltdown tournament. The personal interaction was the best part of the experience, and just hearing how the skates can be used to help an athlete progress was beneficial. There was a deal too that made the purchase more doable at the time.

22 April 2024
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Reply from Marsblade

Hi Jeff, thank you for taking the time to leave this review.

We are happy to hear about this and we are confident the skates will come to great use!
Looking forward to hear what you think 🙌

Best regards,
Axel & the Marsblade team

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