I would like to share my feedback and…
I would like to share my feedback and express my disappointment with the way this tour was organized.
We deliberately chose the 3-day Toubkal trek because we wanted a higher chance of success and, most importantly, more time for acclimatization. However, on the afternoon before the tour started, we were informed that the itinerary had been changed, leaving us no meaningful choice but to accept the new program.
Instead of following the advertised 3-day program, on the first day we hiked from Imlil to approximately 2,600 meters and then spent the night back in Imlil. On the second and third days, we essentially completed the standard 2-day Toubkal trek. This was not the itinerary we had booked and paid for.
The guides themselves were friendly, professional, and supportive. They helped those who needed assistance and did their best throughout the trek. My criticism is directed at the tour office and the organization, not at the guides.
Unfortunately, I cannot recommend this tour company because of the last-minute itinerary change, which I consider unfair and misleading. No compensation or alternative solution was offered despite the significant modification to the program.
I hope the company will improve its communication and treat future customers more fairly.





