Martha Stewart & Marley Spoon Reviews 

Every meal is so delicious....there is prep work and clean up but worth it to eat meals as good as or better than we would get at a restaurant.

The learning has been wonderful. The results in making very tasteful heathy food has been a very good experience. My shopping habits have changed. Cooking is now enjoyable

I was disappointed in pork meal- no pork. Red pepper looked old and wrinkled, same with arugula and spinach. Tomato smashed by can of beans. This box not usual quality.

Ingredients are fresh, portion sizes are very good in my opinion. When something went wrong the team was quick to fix it. I love how easy it is to have a variety of meals without the effort of researching or finding ingredients

Very expensive service and bad customer service. You’d think for such an expensive product they’d have better customer service. Other meal kit companies are wayyy above Marley Spoon from a customer service stand point.

...have been 4-5 stars in my book! The flavors are terrific, and the vegetables are NOT overcooked like so many other meal delivery services, which means they reheat very well.

I have experienced a couple of bumps along the way, but I'm very happy with the response time from customer service, and I feel like I've been fairly compensated.

I'm a happy camper thus far!

I love Marley Spoon. I recommend it all the time. Lots of tomevit is word of mouth because I work retail and I dont want people know personal stuff about me. These people come back and thank me...5 stars

I love Marley Spoon. It's been a game changer for us. It feels like we are taking a cooking class each night. The meals are delicious and the ingredients are very fresh and high quality.

Good recipes but recently the veg has been very small. Red onions smaller than a shallot. Stuff like that.

The menus are typically very good but the packaging and production line seem to have some problems.The quality of fruit/vegetables is sometimes questionable-wilted, brown spots, mushy. The frozen gel packs have failed leaving the cold items room temperature and everything else covered in gel. And the timely deliveries is an ongoing issue. Sometimes 1 day late, occasionally 2 days late But This week No delivery. The delivery company says “item not received”. Marley Spoon says nada.

DO NOT USE! Ok food/packaging...HORRIBLE CUSTOMER SERVICE! Their delivery driver backed into one of our granite driveway posts causing $700's worth of property damage. After multiple communications with pictures and repair estimates, they have refused to offer any compensation. And suggested that I pursue legal action against THEIR delivery service!

I love the concept of Marley and spoon. I love how simple the recipes are to follow. I do not like the fact that the portions are so small. It is mainly the meat, the protein portion is maybe 4 oz to 5 oz each person.

First box forgot both of my steaks. Offered an $11 credit for future use and after several emails (I could not get ahold of a living person with their customer service) than the offered $15. Next box I reordered the steak and they substituted chicken breast for steaks. WTF!? I just wanted some steaks. They also forgot ingredients and again offered minimal future credit. I just cancelled the service and went to Sunbox and Green Chef. Marley Spoon was the worst food delivery box I used because food was missing, customer service was terrible, and I just prefer to use their recipes and buy my own food now b/c their customer service is terrible and it is unreliable.

Easy to order and very convenient when cooking for two

Ingredients are unsatisfactory.
one of the recipes this week used bok choy. I got 3 bok choy for 4 meals, and it was supposed to be baby bok choy, while I received larger bol choy, which are cheaper and tougher.

Another recipe this week had lemon in it, it said 1 lemon required, which was provided. Recipe said to squeeze out 3 tablespoons of juice and cut the rest to wedges, which is laughable, the lemon provided was smaller than a lime, I got 2tbsp of juice from it, Marley Spoon is sooo cheeeeap

I can't get into my account. It says my email is wrong, but you keep sending me the notices and menus to select from, but I can't to make the changes.

I have recommended Marley Spoon to many people primarily because the food is generally wonderful, the portions generous, the recipes creative, and the instructions well done. I like that I am
learning different cooking techniques and that I feel like I’m an active participant in creating some really tasty meals. So why just three stars? Primarily because both the website and customer service are sorely lacking. It is difficult to pause the subscription for more than a couple of weeks; and when looking for help, the website promotes a customer service number that simply sends you back
to the same unsatisfactory website. I would also like to be able to gift subscriptions and not just give a gift card. Additionally, as a single person, I wish there was an option for single servings. All this being said, Marley Spoon is light years ahead of Blue Apron and Hello Fresh, the only two other meal kits I have tried, and I look forward to receiving my next box.

Great meals but your fulfillment staff suck.

Have had problems with the last 2 orders. A $15 credit helped with the one before last. Two issues with the most recent one: 1) A corner of the box was split open likely causing leakage in one of the sauces, and 2) The wrong recipe card was include with one of the dinners, solve by printing out the correct one, but was an initial source of confusion.

The key positive is the unmatched selection of dinners.

Finally, a piece of advice from a market researcher, change your surveys when a customer opts out. Very frustrating, including response options which don't apply. Happy to advise.

I love this meal service, however, over the last few months, the quality has declined greatly. My box is almost ALWAYS damaged and I am always missing at least 1 ingredient. I hope they fix this soon because it is frustrating and I really LOVE this service!