Mark Swinford Photography Reviews 

117
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally welcoming staff and talented photographers who make every single photoshoot extremely comfortable, relaxed, and fun for everyone involved. Visitors also highlight the professional hair and makeup styling services provided, alongside the stunning, natural quality of the final photographic images received. Though some customers noted that choosing their absolute favorite images from the extensive selection was quite a difficult and challenging task, the friendly team always offered wonderful guidance. Reviewers frequently mention that viewing the gorgeous photo packages afterward in a private area is an incredibly enjoyable and relaxing process.

What people talk about most

Staff

Customers felt delighted with the staff, expressing that reviewers experienced a warm and welcoming... See more

User experience

Reviewers highlight positive aspects of user experience, praising the relaxing atmosphere and patient staff... See more

Product

Reviewers mention positive feedback about product, noting that the pictures are incredible and capture... See more

Service

Consumers find service to be positive, highlighting professional photography sessions where reviewers were... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the pictures are incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie our photographer was so patient with us and our newborn who was less than cooperative at times throughout the shoot! We got some amazing photos from it, so much so I cried throughout the entire... See more

Rated 5 out of 5 stars

Sophie was amazing from start to finish of the shoot! Really helped my girls feel comfortable and so patient with them! Also the beautiful natural photos she captured!

Rated 5 out of 5 stars

Both sophie and Cherry were brilliant, Sophie made us all very relaxed and helped us get the most out of our photo shoot which we enjoyed very much. Cherry was super helpful and friendly so we were ab... See more

Rated 5 out of 5 stars

Fantastic experience with the Mark Swinford Photography team. We were kindly gifted the experience day by a family member and we loved every minute! We were greeted by the lovely Steph who did... See more


Company details

  1. Photographer

Information provided by various external sources

For most people, families are the most important part of their lives. From the glow of your baby’s first smile to the pride of your grand parents’ golden wedding anniversary and all special occasions in between, we capture those unique moments for ever through stunning photography by our award-winning photography team. It’s easy to let those precious moments slip by without realising it so, whatever the occasion, call us now on 0113 436 1010, so you can treasure those moving memories in years to come.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

84 reviews in the last 12 months

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Rated 2 out of 5 stars

Tale of two halves

I was to start off by saying that Charlotte our photographer and the make up artist were amazing and really enjoyed the experience. It's what came next that I have a problem with...
Going into the viewing with my daughter the lady put quite a lot of pressure on us to take the £2000 album and all the bells and whistles, I told her that we can only buy 2 pics as we were getting married 6 weeks later, she seemed to really take it personally and was quite off with us for the rest viewing. I do think there should be more visibility of pricing for extras and offer it as extras - not pressure someone into taking out credit for a very over priced album.
We have just received our photos and I could have cried. My little girl has been filtered beyond recognition. The photos were beautiful without such a heavy filter. I would not use the service again, which is a shame because the actual mother daughter photo shoot was lovely.

15 February 2026
Unprompted review
Mark Swinford Photography logo

Reply from Mark Swinford Photography

Thank you for taking the time to leave your feedback. We are very pleased to hear that you enjoyed your photoshoot experience itself and that both Charlotte and our makeup artist helped make the session special for you and your daughter.

We are, however, genuinely sorry to read that you left feeling disappointed following your viewing appointment and after receiving your final images.

Firstly, we would never intentionally want any client to feel uncomfortable or pressured during a viewing appointment. We do show a range of products and packages, from smaller purchases through to larger wall art and albums, as many clients ask to see all available options before making a decision. We completely understand that every client has different budgets and priorities, especially with important life events such as weddings approaching, and we are sorry if you felt uncomfortable at any point during the process.

In relation to the retouching, this is something that is very personal and subjective. Some clients request very natural editing with little or no retouching, whilst others prefer a more polished magazine-style finish. Because of this, we generally aim for a balanced middle ground unless specific requests are made.

What is disappointing is that we were not made aware of your concerns before this review was posted, as we would absolutely have been happy to adjust the retouching for you. Since seeing your review, we have attempted to contact you and left messages to arrange exactly that. In most cases, retouching changes are very straightforward to amend once we understand a client’s personal preference.

We do hope you will come back to us directly so we can resolve this for you properly, as it is important to us that clients leave with portraits they truly love.

Rated 5 out of 5 stars

My partner & I had an Iris shoot

My partner & I had an Iris shoot, I was really easy, no pressure to purchase, but we wanted one of the creative eyes blended together, as a couple, this will look really cool on our wall. We ordered the high-res digital and will get a canvas made of it soon. thanks, Tom, for being so helpful and making the whole process pain-free!

7 May 2026
Unprompted review
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Reply from Mark Swinford Photography

Thank you so much for your lovely review.

We are delighted that you both enjoyed your Iris-Art experience with us and that the whole process felt relaxed and pressure-free. One of the things we love most about Iris photography is creating something completely unique and personal, so your blended creative eye design as a couple is going to look absolutely incredible displayed on your wall.

Tom will be really pleased to hear your kind comments too. We always aim to make the experience simple, enjoyable, and easy from start to finish, so it’s wonderful to know you felt well looked after.

Thank you again for choosing us and we would love to see a photograph once your canvas is up on the wall!

Rated 3 out of 5 stars

An easy experience but rushed

A very easy experience but we felt quite rushed and I'd have liked more information on the iris photography.
It was sit, flash, goodbye which felt a bit impersonal and could have been better.

18 April 2026
Unprompted review
Mark Swinford Photography logo

Reply from Mark Swinford Photography

Thank you for taking the time to leave your feedback.

We are pleased to hear that you found the experience easy overall, although we are sorry to hear that you felt the session itself felt rushed and a little impersonal, as that is certainly never our intention.

Our Iris-Art shoots are designed to be quite quick and simple technically, as the photography process itself only takes a short time to capture the detail needed. However, we completely appreciate that we could perhaps explain the creative process and artwork side of the experience more thoroughly so clients feel more involved and understand what happens next.

We genuinely value feedback like this because it helps us improve the experience for future clients, and we will certainly discuss this with the team to ensure we spend more time explaining the process and making clients feel more relaxed and engaged throughout the session.

Thank you again for visiting us and for your honest comments.

Rated 5 out of 5 stars

Fabulous experience and images!

MSP have been great from the outset. After having to reschedule numerous times following a few help crisis’, finally met Sophie and had a wonderful shoot for my two boys, a baby and toddler.
We’re a neurodiverse family and Sophie was so calm and understanding and so so helpful.
We recently had the viewing and chose our photos and they’re stunning. Cannot wait to have them on our walls. Can’t thank you all, especially Sophie enough!

24 August 2025
Unprompted review
Rated 5 out of 5 stars

We all went for our family portrait…

We all went for our family portrait before my son leaves for Uni. Loved the results, the shoot was fun, relaxed and exactly what we wanted. Sophie the photographer really helped us with ideas, also as Leeds fans we really love the portrait all wearing our Leeds shirts.

2 August 2025
Rated 5 out of 5 stars

A real eye opening experience 😁

Our family iris session with Mark Swinford Photography was incredible! The experience itself was quick and easy, but the results were beyond what we imagined. Each iris was so unique and full of color, and seeing them displayed together as a family piece brought us to tears. It’s more than just a photo, it’s a piece of art that captures who we are. We now have it hanging in our home, and it’s the first thing guests notice. Truly unforgettable!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great afternoon

The whole experience from start to finish was fantastic stephanie did a fantastic job of hair and makeup and Charlotte was brilliant even though she had me put my knickers on back to front but it worked had so much fun and massive boost to my confidence

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Cake smash

Absolutely fantastic experience, highly recommend to anyone thinking of booking a photography session. Sophie was amazing with my little one really captured his little personality & nothing was too much trouble.
Sandy who i met when I was shown my preview of the photos was so friendly and again nothing was too much trouble. Sandy was able to arrange that i could have some preview photos sent to my email on a low resolution so I was able to show family. Photos are absolutely amazing I can not wait to get them. THANK YOU SO MUCH! 5*

5 August 2025
Unprompted review
Rated 5 out of 5 stars

An experience to remember

From start to finish, my experience was nothing short of exceptional. I was nervous going into this boudoir shoot—it was something completely out of my comfort zone—but Charlotte made the entire process feel safe, empowering, and even fun.

Before the shoot, we had a phone call where she walked me through every part of the session. She took the time to understand my comfort level, style preferences, and what I wanted to get out of the experience. She was warm, patient, and incredibly reassuring. That call alone eased a lot of my nerves and made it clear that she genuinely cared about creating a positive and personal experience for her clients.

On the day of the shoot, I was still extremely nervous as this is so far out of my comfort zone. Charlotte's professionalism and calming presence immediately stood out. She created a relaxed, judgment-free environment, guiding me through everything with gentle direction and encouragement. I never once felt rushed or uncomfortable—just supported and seen.

This shoot was about stepping into confidence and self-celebration. Charlotte helped make that possible, and I can’t recommend her enough.

If you’re considering a boudoir shoot and want someone who will truly make you feel comfortable in your own skin, Charlotte is the one to go to.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

The girls made you feel relaxed and…

The girls made you feel relaxed and talked you though everything. The make up lady was great and chatty and the photographer Charlotte who I had was absolutely brilliant she made me feel so at easy and shes funny to and new just what poses to do. Overall it was a fabulous experience so if your thinking if doing something like this then I would very much recommend doing it as you feel fabulous and more confident when you leave.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

This was my first experience and the…

This was my first experience and the staff made it really enjoyable, they really put you at ease, it was a fantastic experience, the viewing was incredible the photos were awesome can not wait to recieve my pics. Will definitely use this company again in the future. Thanks to the photographer for making my pics look fab.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Empowering after chemo

I won a photo shoot, which u entered as I was coming to the end of my chemotherapy treatment. I have never been so nervous on the day as I do not have a model figure and really didn’t feel like me at the time. The make up artist and photographer (both female) put me so much at ease, they even styled my wig (absolutely hated the wig as it didn’t feel like me but they managed to make me like it for the day). Once the shoot started I felt my nerves wash away and found it to be very empowering, I even had some shots taken with my bald head out there loud and proud. I would absolutely recommend this to anyone, I have some amazing photos to look back on, and it was a fantastic experience from start to finish.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

The ladies are like therapists that make you laugh! Absolutely AMAZING experience!

The entire experience has given me back so much of myself.
All the staff were compassionate, empathetic and genuinely lovely ladies. I was made to feel comfortable so much faster than I thought I would.

After a horrible year so far personally, this boudoir experience has helped me see myself as a woman again and given me a desperately needed confidence boost. I can't express my gratitude to Steph and Charlotte enough for making that day so fantastic.

If you are unsure about doing it; it is completely private, women only and if you get Charlotte, she was amazing and brought out genuine smiles from me. And the photos where beautiful. Please give it a try. I found it so deeply empowering and the worst thing that can happen is that you don't like it. And thats ok. I didnt much like the "50 shades" bit, but I tried it and some of those were my favourite ones! You dont have to buy anything and the free print is a decent size.

I will be back with some lady friends who I bought vouchers for, as I want them to feel this good about themselves aswell!

Thank you so much!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Very relaxing environment

Wow!!!! Thoroughly enjoyed the experience..thank you for supporting me throughout my boudoir shoot felt totally at ease with you all especially Charlotte...thanks for pushing me to be the best version of me 💜

13 July 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to feel more confident within…

I wanted to feel more confident within myself. I was extremely nervous but the team made me feel really special and after the first few photos I felt amazing.
The results were stunning and I couldn't believe how sexy I looked.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

I won a Facebook competition for the…

I won a Facebook competition for the boudoir shoot, I never thought I would be chosen. The moment I arrived I was greeted with a huge smile and felt very welcomed. My photographer made me feel at ease straight away. Such a pleasure to have experienced something I never thought I would do. It certainly gave me a huge confidence boost. Thank you

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Newborn shoot

Sophie was amazing with my 7week old and very friendly and easy to talk to the pictures and perfect. Sarah made me feel very welcome when viewing photos and she was very helpful and explained everything. Cant wait for my photos. Thankyou

18 July 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

We had a family portrait done back in June and paid £325 for 4 photos - only digital copies and that was with some special offer at the time. When we agreed to the 4 pictures we were told they would be touched up - there was dead leaves on the ground where we had the photos taken, we were told they would be removed. Extra balls at the side of one picture - we were told they'd be taken out. Our son was really playing up on the day - the photographer was fantastic - but we were told that they could merge two pictures together so that we at least had one picture of us all happy as a family. We were sent the raw pics that day.. and told that once they had touched them up (which took about 8 weeks maybe more) they'd send us the finished product. We waited a long time.. finally they sent them over. They were exactly the same! Not a single touch up, they didn't even get rid of the dead leaves. So I feel like we were really misled. I've only just downloaded the photos now 3 months later as i'm just not interested in doing anything with them. If I could go back we would have got the photos taken elsewhere. The staff have all been great but it's a big case of way over promise and then under deliver.

6 April 2024
Unprompted review
Mark Swinford Photography logo

Reply from Mark Swinford Photography

Thank you for your feedback. We're sorry to hear that the final images didn't meet our expectations. It's disappointing to know the edits you were promised weren't delivered — that’s not the standard we aim for. We're glad to hear that you found the photographer and team great to work with, but we understand how frustrating the overall experience must have been. We appreciate you sharing this, and we will review where we went wrong to ensure it doesn’t happen again.

— The Mark Swinford Photography Team

Rated 5 out of 5 stars

Fantastic photoshoot at Mark Swinford…

Fantastic photoshoot at Mark Swinford Photography!
This was my second photoshoot and it was another excellent experience. Jo was very helpful and professional. She booked me in and gave great advice at the viewing of my pictures. The photographer Charlotte was brilliant! She put me at my ease, very talented and gets the best out of people. I'm delighted with my photos. I'm a vocalist/entertainer and need to have great pictures for publicity. Mark Swinford Photography never disappoints. Well done and many thanks!

6 November 2023
Unprompted review

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