Mark Ryden Canada Reviews 232

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... See more

Rated 1 out of 5 stars

Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... See more

Rated 1 out of 5 stars

The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... See more

Rated 1 out of 5 stars

The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... See more

Company details

  1. Bags and Luggage Store
  2. Bag Shop

Information provided by various external sources

Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada


Contact info

1.4

Bad

TrustScore 1.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the bag

I love the bag. It is so roomy and well designed. It holds everything. I don’t have to worry that I may have left home without something.

7 December 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Enjoy your bag!! ❤️

Rated 5 out of 5 stars

Nice carry-on travel bag

Nice carry-on travel bag. Ample for space for few days of clothing but i converted that space to house my camera and its accesories.

16 November 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Enjoy your bag!! 🙌

Rated 5 out of 5 stars

I purchased my Mark Ryden Parallel bag…

I purchased my Mark Ryden Parallel bag and Laptop Sleeve and I love the design of your products! I look forward to seeing more of your newer products in the future!

15 November 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Enjoy your Sleeve and Backpack!! 🙌

Rated 5 out of 5 stars

I have recently purchase two Mark Ryden…

I have recently purchase two Mark Ryden Bags, and they are even better than the advertising, the design, the materials, the versatility, they come together nicely. I was pleasantly impressed. More so, I felt respected as a customer to be treated like family, Canada post delayed my delivery and lost it, Mark Ryden stepped to the plate and not only helped, but made me feel important. That my opinion matters. In this internet era, that personal touch cannot be lost. A company that cares for the product that it makes, as much as the customer that it reaches is GREATLY APPRECIATED. And I will recommend the product and the company. .

12 November 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

WOW!!!!!!! Thanks for the amazing review, this is greatly appreciated. We always try to go above and beyond to keep our customers happy and I'm glad we did with you. Enjoy your bags!!! ❤️❤️

Rated 5 out of 5 stars

5 stars

The bag pack is better than I expected. Excellent job

10 November 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Enjoy your bag!!😀

Rated 5 out of 5 stars

Review after using it for 4 weeks

I've used the beg for a few weeks now.
The quality is really good, I used ROG bag before this and this doesn't seem like a step down from it.
Pros: looks minimalist, holds 15inch laptop, 11 tablet and all necessary gadgets
Zips are strong, used it in rain so water resistance also works well

Cons: tablet pocket is too small for my Galaxy Tab S6

4 November 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Enjoy your backpack!!! 😀

Rated 5 out of 5 stars

looks sick, well engineered pockets

on the heavier side, but amazing backpack for going into work for packing laptop, headset, some gear. the pockets are truly well engineered. for easy access, can’t wait to take this for traveling, it’s like a fancy murse but looks sick

26 October 2020
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Amazing and thanks for the review. Enjoy your backpack!! 🙌

Rated 5 out of 5 stars

Birthday Gift for my brother

I got this bag for my brother for his birthday. He loves it. He loves the spot for the cell phone on the strap. He loves that he can charge his phone. I was worried the size would be small, but no. It is perfect. It fits a file folder and that is a big need of his. He was renting a car and transferring his GPS to the rental, and the bag held all his car items perfectly. Now vacation is over, he is using it for work.

21 September 2020
Unprompted review
Mark Ryden Canada logo

Reply from Mark Ryden Canada

This is great and thanks for the review. Enjoy your bag!!! 🙌

Rated 5 out of 5 stars

All good

Got the bag in less than a week (I was told shipping would take 10-14 days) and it looks awesome. I bought it for my bf as a graduation gift (he chose this for himself) and although he hasn’t seen it yet, I think it’s gonna fulfill his expectations perfectly.

19 September 2020
Unprompted review
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Amazing and thanks for the review. Enjoy your bag!! ❤️

Rated 3 out of 5 stars

I love the brand I wish the product…

I love the brand I wish the product came with a key and as well as a solid charging system with more milli amps

11 September 2020
Unprompted review
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Thanks for the review. Unfortunately our anti theft locks are only password protected that do not require a key. Our bags only come with charging ports with no external battery. We really hope you enjoy your bag!!!😀

Rated 5 out of 5 stars

I ordered two limit backpacks for my…

I ordered two limit backpacks for my spouse and I. Got the order delivered before the expected date. The bags are great, comfortable and light weight. It has been really easy to bike to work with my laptop and accessories in the bag.

9 September 2020
Unprompted review
Mark Ryden Canada logo

Reply from Mark Ryden Canada

Amazing and thanks for the review!!!!! Enjoy your backpacks. ❤️❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look