Professor Mark O'Donnell Varicose Veins NI Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards of medical care and service. Customers frequently praise the professional and welcoming staff for their compassionate attitude, which makes them feel completely at ease during every appointment. Patients consistently noted that the overall clinic environment is warm, friendly, and deeply reassuring. A few other people also felt that the procedures were remarkably quick, virtually painless, and thoroughly explained by the medical team from start to finish. Reviewers specifically highlighted the exceptional guidance, detailed consultations, and highly supportive follow-up care provided throughout their entire medical journey.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional professionalism and genuine care... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and gratitude for the care... See more

User experience

People report positive experiences with user experience, highlighting an overall excellent and welcoming... See more

Customer service

Users describe positive interactions with customer service, noting that staff are empathetic, approachable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very welcoming man who would put anyone at ease. Professional but friendly. Knew his stuff of course, and explained as we went. Was open to any questions. Jeff scan… took two minutes standing. I’d ver... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Prof Mark highly enough. From the very beginning, he was incredibly professional, knowledgeable and skilled, but what stood out most was how kind, compassionate and caring he wa... See more

Company replied

Rated 5 out of 5 stars

I attended Professor Mark O’Donnell’s vascular clinic for treatment to varicose veins on both legs. I found him to be extremely helpful and he made me feel perfectly at ease before, during and after m... See more

Company replied

Rated 5 out of 5 stars

Mark ODonnell is one of the most honest experienced professional surgeon i have ever used. He explains everything in lanuage you understand and lets you know what what the best outcomes are.Dont use h... See more

Company replied


Company details

  1. Vascular Surgeon
  2. Medical Diagnostic Imaging Center
  3. Private Hospital
  4. Specialized Clinic
  5. Surgeon
  6. Surgical Center

Written by the company

Professor Mark O’Donnell’s move back to Northern Ireland recognises his continued commitment to high quality, patient focused vascular surgery care complemented by his personalised approach to the full clinical care needs of our local vascular population. With over 20 years clinical experience, Professor O’Donnell delivers expert consultant-led assessment and treatment plans for patients presenting with arterial, venous and lymphatic disease. Clear and concise patient communication remains paramount combined with innovative techniques to deliver the highest quality of clinical care for varicose veins. His one-stop varicose vein clinic in a relaxed atmosphere affords an opportunity to complete a thorough assessment including a lower limb venous duplex ultrasound scan prior to patient centred discussion of available treatment modalities including minimally invasive keyhole radiofrequency ablation and ultrasound guided foam sclerotherapy procedures for all types of varicose veins including thread and spider veins. Professor O’Donnell performs office consultations for all aspects of primary and complex arterial, venous and lymphatic disease at Kingsbridge Private Hospital Belfast; Kingsbridge Private Hospital North West; and the Ulster Independent Clinic. At both Kingsbridge Private Hospital sites, he provides the full remit of varicose vein procedural treatment including endovenous keyhole radiofrequency ablation, ultrasound guided foam sclerotherapy and microsclerotherapy as well as open surgery for complex or recurrent veins including phlebectomy / avulsions, ligation and stripping. Professor O'Donnell's precision-led minimally invasive varicose vein procedures are provided to all patients in Belfast and throughout Northern Ireland ensuring fast recovery permitting patients to feel confident in their legs and walk pain-free again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star treatment

Highly recommend Professor Mark O’Donnell. Very professional. The sclerotherapy procedure was quick and pain free and I felt extremely comfortable during the session. Professor O’Donnell took his time with me to explain the procedure and recovery and to answer all my queries. Can’t wait to see the end results!

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

You did amazing and delighted you had a great experience - I look forward to seeing the results in due course - please let me know anytime if I can assist further - Mark

Rated 4 out of 5 stars

Efficient care & procedure on day of…

Efficient care & procedure on day of admission.
Relaxed and comfortable during procedure.

Email correspondence slow, required follow up emails to receive responses, requested calls not responded to.

Overall experience satisfactory

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Many thanks for taking time to review your experience - I am delighted I and my nursing staff were able to personally ensure your were comfortable during your procedure - however, I sincerely apologise for the hospital administration team and delays in appropriate engagement timeframes - I will convey this feedback on your behalf - if you have any further issues please do not hesitate to email me directly info@markodonnellvascularsurgery.com and I will endeavour to address any matters going forward personally - best wishes Mark

Rated 1 out of 5 stars

I had the most pleasant experience…

I had the most pleasant experience during my vascular surgery procedure with professor Mark ODOnnell & his team.
From initial consultation everything was explained clearly including recovery & expected results.
The entire team was professional friendly & made me feel at ease throughout the procedure.
I would highly recommend Professor MarkODonnell & his team to anyone considering treatment for varicose veins.
Alice Boyle

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Hi Ms Boyle - many thanks for your kind words and recommendation - I am delighted it was so positive and I convey your lovely comments to both hospital nursing and administration teams - I look forward to seeing the results of your procedure in due course - please let me know anytime if I can assist further - best wishes Mark

Rated 5 out of 5 stars

Very happy from start to finish

Very happy from start to finish . Very thorough and really put my mum at ease . Explanation of surgery was excellent .

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for taking time to review your mun's experience - she did amazing - I look forward to seeing the results in due course - best wishes Mark

Rated 5 out of 5 stars

Felt very relaxed from start to end finish

Felt very relaxed from start to finish. Nurses all so genuine and down to earth really lovely atmosphere. Mark was great explaining what he was doing. Very efficient

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so very lucky to have amazing nurses working with me who look after you whilst I am concentrating on your clinical care - as per your post-operative information booklet - let me know anytime if I can assist further and I look forward to seeing your results in due course - kind regards Mark

Rated 5 out of 5 stars

I was treated with dignity respect and…

I was treated with dignity respect and professionalism by everyone l encountered on my visit to Kingsbridge Private Hospital. I would have no hesitation of being treated by Professor Mark O Donnell in the future.
Gertie Monagle

2 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks you so much for your kind review - you did amazing and I look forward to seeing the results at your review in due course - kind regards Mark

Rated 5 out of 5 stars

Amazing service from Mark

This service was amazing from minute i have started with Mark too my app and my procedures service was unreal best i have ever got at a hostipal Mark was such a gentleman so honest and too the point always there himself which makes it so much easier knowing you going to have same man all time 100% best experience

1 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Continuity of care is a major factor in achieving best results - I am so delighted you had a great experience - thanks for taking time to review your experience - Mark

Rated 5 out of 5 stars

My Appointment was very informative and…

My Appointment was very informative and quick.

27 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Our clinic electronic system permits a smooth clinic attendance process and I truly believe in precise but informative care provision in an informal manner - all matters discussed will be summarised in your clinic letter and if you have any queries let me know anytime - Mark

Rated 5 out of 5 stars

Very professional consultation and…

Very professional consultation and thorough assessment took the time to explain the procedure in detail and answer questions in a warm friendly manner.

2 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Please let me know anytime if you have any queries - I also have free to download post-operative care advice brochures on my website too - www.markodonnellvascularsurgery.com - thanks for taking time to review your experience - Mark

Rated 5 out of 5 stars

Kingsbridge visit.

My visit was very pleasant, welcoming and extremely professional with professor Mark O Donnell.

2 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so pleased you had a great experience where your kind review completely sums up how I wish to provide patient care at my vascular clinic - please let me know anytime if I can assist further - best wishes Mark

Rated 5 out of 5 stars

Professor Mark O'Donnell

Starting at my first consultation regarding vascular veins, Professor Mark O'Donnell was so good at explaining everything that he was going to do during the procedure. His explanations were very thorough and delivered with great care. When we got to the next stage and the day of the procedure in theatre he was great. He kept me informed at every stage, explaining when he was moving to a new area and advising the pain sensitivity as we proceeded. As a result of his care I remained relaxed throughout the procedure. I fully recommend Professor Mark and the procedure to anyone suffering with vascular veins.

13 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

You did amazing and I look forward to seeing the results of your procedure soon at your review - if you have any queries please let me know anytime and my post-operative care brochures are also free to download on my website - www.markodonnellvascularsurgery.com

Rated 5 out of 5 stars

Location is excellent

Location is excellent, receptionist could of advised if tea or coffee was available, very nice people when getting treatment done

30 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for providing your review and feedback - I am very fortunate to have excellent staff at my vascular clinic in a lovely environment to permit provision of safe, effective and personalised clinical care - I look forward to seeing the results in due course - take care - Mark

Rated 5 out of 5 stars

Made me feel at ease

Made me feel at ease
Everything explained.
So professional yet down to earth.

30 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for your review which completely encompasses how I wish my patients to feel after a consultation - safe, personal and informative, yet informal. All matters discussed will also be included in your clinic letter - let me know anytime if I can assist further - Mark

Rated 5 out of 5 stars

Prof O’Donnell and his team were…

Prof O’Donnell and his team were excellent throughout the process, explaining everything as they went along and keeping you very relaxed. Superb standard of professionalism and care

30 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

So delighted you had a great experience at my vascular surgery clinic - I will feed your review back to the wider team - I look forward to seeing your results in due course - kind regards Mark

Rated 5 out of 5 stars

Professional and insightful

Well explained and professional procedure with helpful aftercare and insightful, personable review. Many thanks.

27 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

It was lovely to see you again - many thanks for taking time to review your experience and see you soon - Mark

Rated 5 out of 5 stars

Great service procedure well explained

Great service procedure well explained

27 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so very lucky to have an amazing nurse and administration team which lets me concentrate of safe, effective and personal clinical care - let me know anytime if I can assist further - kind regards Mark

Rated 5 out of 5 stars

I felt like I was in expert hands

I felt like I was in expert hands. I felt reassured and listened to. Each question I asked was answered in depth and I left knowing exactly what treatment I required, throughly informed and excited to get my procedure.

26 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I look forward to seeing you soon - all aspects discussed will also be summarised in your clinic letter - let me know anytime if I can assist further - best wishes Mark

Rated 5 out of 5 stars

Mark was great from the moment I…

Mark was great from the moment I arrived in for the consultation explaining why I was getting vascular vains,then he and his team was phenomenal during the procedure, which was quick and painless, And then advise me how to treat them after and I must say they have disappeared, great job all round

13 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so pleased and also humbled by your kind words and that you had a fantastic experience - thanks also for taking time to complete a review - take care Mark

Rated 5 out of 5 stars

I met with Mark recently and found him…

I met with Mark recently and found him to be very professional and knowledgeable. What stood out was how approachable and down to earth he was. He took time to listen and explain everything clearly, leaving me feeling at ease for the next stage of the journey. Thank you Mark.

18 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I will always try to treat my patients to a level of care I would expect myself with an informal approach using clear explanations of matters - I look forward to seeing the results in due course after the Summer - Best wishes Mark

Rated 5 out of 5 stars

Professor ODonnell explains everything…

Professor ODonnell explains everything thoroughly in a concise and easy to understand manner.
Wouldn’t hesitate to recommend him.

13 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

You did amazing and I was so pleased with your results at final review - take care and am always available if any queries should arise in the future - kind regards Mark

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