Very fast and helpful customer service; however, I would like them to have more stocks that I could trade. Some among S&P500 are not on markets.com so could not be traded.
Company replied
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Welcome to a more individual approach to the world of trading and investing. One that gives you all the tools and insight you need to track and react to every aspect of the market. With VIP service that treats you like a human being, not a number. All backed by the assurance of a company operated by a FTSE 250 subsidiary. See the Markets.com difference for yourself.
Trade over 2,200 instruments with the very latest tech and knowledge. Act on sentiment signals from Wall Street analysts, hedge fund managers, company insiders and more. Stream the latest analysis and training from industry-leading educators direct in-platform with XRay.
Get VIP service that treats you like a human being, not a number. Whether you’re looking to speak to one of our team, want a question answering or need more insight into how trading and investing can work for you, we’re available by phone, email, and Live Chat.
Our trading platforms are your gateway to the world’s financial markets, from best-in-class trading technology in the shape of Marketsx, to powerful share dealing from Marketsi. Explore the one-tap trading of our Mobile Platform and automate trades with MT4 and MT5 platforms.
Whether you’re an experienced trader looking for low spreads and high-tech, or a longer-term investor in search of insight with foresight, you’ll find our site suits you perfectly.
That’s because we are part of the TradeTech Group, a constituent of Playtech, a FTSE 250 company. It means we have the technology and experience to deliver a trading and investment platform for the individual, backed by VIP service that puts you first.
Replied to 76% of negative reviews
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Today, I received an unexpected call from a proxy server allegedly affiliated with Markets.com, claiming that I had recently registered with them. However, I knew for certain that I had not done so, as I am a computer professional primarily engaged in website development and theme coding. I promptly terminated the call.
However, something caught my attention. The voice on the other end sounded eerily familiar, reminiscent of a woman who had called me about a month ago with the same spiel. This time, however, the call originated from Greece, with the caller speaking Greek. Fortunately, I possess a rudimentary understanding of Greek, allowing me to respond with "Βόρεις να μιλάς Αγγλικά" (Boris na Milas Agalika), which translates to "Can you speak English?" in English.
In response, the caller swiftly switched to English, requesting me to wait for two minutes before proceeding. This incident has once again highlighted the dubious practices employed by such entities, attempting to coax unsuspecting individuals into investment schemes destined for failure. It serves as a stark reminder to exercise utmost vigilance before engaging in any investment ventures.
Customer service is the best I've had from a broker so far thanks to Keaton Nelson, deposit process is quick and easy

Reply from markets.com
Honestly is my first time coming across with such a platform that attends to needs so quick without hustle. I appreciate a lot.
I have received good support from David S. as i was claiming my bonus again. I'm new into trading world but I found so easy move with struggle. I will introduce more of my family member to markets.com. Thank you so much support team. Thank you markets.com

Reply from markets.com
Great experience trading personally assisting in any case supporting me MR: Ahmad Razavi who did a greatest job. Make my trading Easy form the platfom markets.com

Reply from markets.com
Quick, patience and professionalism. I even thought they are robots 😂

Reply from markets.com
I want to thank Keaton Nelson for the best service. He explained everything and answered all my questions with ease. I am happy I have learn a lot from him today and he was helpful.

Reply from markets.com
Very nice and website also very good personality working me true

Reply from markets.com
Lovely service from Keaton Nelson. First time I've been called to ask whether I'm happy or not my broker. Keep up the good work guys. Love it!

Reply from markets.com
Great experience, Great service,
I am confused about withdrawal and I contact customer care and they totally help me for withdrawal and I got my withdrawal within a hour. I specially thanks to Mr. Ahmad Razavi who help me for withdrawal and build trust.

Reply from markets.com
I love this app they shipped to you in Curacao

Reply from markets.com
I spoke with David via instant chat and he was superb. He was also a real person lol :) Very efficient, polite and helpful. Great stuff.

Reply from markets.com
I am very satisfied with the service provided by Ahmad Razavi who is my client services representative. I sent him an e-mail and got instant reply and phone follow up. We discussed a few topics and all were taken care of accordingly within a short timeframe. He did a great job, not only in speed and accuracy, but also in follow up and feedback. Well done, really appreciated your help. Thanks a lot!

Reply from markets.com
Greetings,I the past few days I have recommend the platform to my friends and the feedback was that they liked it because it's user friendly.no doubt it can also work for you give it a try

Reply from markets.com

Reply from markets.com
Very good broker, and the support is amazing.
I contacted them regarding a validation issue, and as soon as I opened the chat, someone answered.
And less than 5 min later issue was solved!

Reply from markets.com
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