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Marine Super Store Reviews 26,694

•
TrustScore 5 out of 5

4.9

Boat Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,801 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, competitive pricing, and high-quality products. Many people highlight the efficiency of the order process and the overall positive service received. However, some customers were dissatisfied with delivery times, mentioning delays or issues with the courier. A few other people also felt that the sizing of some products was inconsistent, leading to exchanges.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality of items, with... See more

Price

Consumers generally find the pricing to be very positive, with many reviewers highlighting competitive... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service. Ordered wetsuit size too small for daughters trip away. Needed bigger replacement in a hurry. They sent it priority as soon as the original was received and arrived within 2... See more

Rated 5 out of 5 stars

The McDuff anodes were excellent value for money so I ordered on-line and they arrived next day with no carriage charge. Well done Marine Super Store, first class delivery service and price

Rated 5 out of 5 stars

Great service! I called the Portsmouth branch re ordering a bouancy aid. I was given great advice. Ordered online on the Saturday and my aid arrived via delivery company (not Evri thank goodness) on t... See more

Rated 5 out of 5 stars

They where helpfull with choosing a drysuit tried to buy but thought it was too big exchanged it with me paying post and that was definitely too small so drove 150 miles to shop to speak and get there... See more

Company details

  1. Boat Accessories Store
  2. Marine Supply Store
  3. Sailing Store

Written by the company

Marine Super Store is a Portsmouth based chandlery that has been in business for over 30 years. We stock a wide range of technical clothing, marine electronics, general chandlery and safety products. Our 10,000 sq. ft. store is located in Port Solent Marina, where you can find our full range of stock on display. We have friendly knowledgeable staff ready to assist you and ample free parking. We operate our mail order and online sales from our warehouse / head office just outside Port Solent. We have live stock levels on our website and free UK mainland delivery on orders over £100.

Marine Super Store

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

27K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, great packaging on a long thin traveller kit. Survived all the way to NZ, couldn’t ask for more,cheers

15 April 2026
Rated 3 out of 5 stars

Unfortunately you lost my order and if…

Unfortunately you lost my order and if I hadn’t phoned up I wouldn’t have it now

14 April 2026
Marine Super Store logo

Reply from Marine Super Store

Hello Clive,
Thanks for your review and I'm sorry about the delay in getting your order to you. We experienced an issue with our website at the time, but I understand you have now received your order.
Kind Regards
Liz
Marine Super Store

Rated 3 out of 5 stars

Good price

Good price, quick delivery but the product was not quite as advertised.

14 April 2026
Marine Super Store logo

Reply from Marine Super Store

Hello Bill,
Thanks for your review and I'm sorry the product was not as advertised. My colleague has spoken to the supplier, and they have confirmed that the product you received is the new updated version, although the spec remains the same. Thank you for bringing the matter to our attention. We will update our web site with a new image.
Kind Regards
Liz
Marine Super Store

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