Marielle Stokkelaar 

Returned a dress within a day of receiving it. I can see it has arrived at their warehouse on May 4th. Multiple emails back and forth, assured that a refund is on its way and it is still not processed 5 weeks later. Quick to respond to emails but unfortunately not as rapid as response in processing returns. I am in the process of arranging a charge back with my credit card company.

I bought the Estelle pink dress for the wedding of my grandson. I cannot say how much I love this dress. The intricate detail of the flowers really stand out which makes this dress absolutely stunning. The égyptien coton lace is beautiful and the fit and shape is perfect which make this exquisite dress hang perfectly.
I highly recommend and thank Marielle Stokkelaar for this amazing lace dress.

Great service, very timely shipping. The white fabric is a nice weight and the style and quality is wonderful!

My dress was exquisite. It was all made of these beautiful cut out pink flowers. Very unique and an eye catcher. I am going to a formal Indian wedding and I know the women will be wearing the most silk Sarais. What could I possible find for this wedding. I found it at Marielle Stokkelaar. ONLINE and yes it was even more ravishing in person I can to wait to receive all the compliments I will get. The delivery was very fast Ordering was easy. I will buy from this company again

Their return policy is terrible and they avoid processing a refund. They claimed I sent a dress back with a stain so I could not get a refund, only a store credit or have the dress returned. I asked for a return and they said they would clean the stain and send back. Who does this? I requested no cleaning since I wanted to view the stain. Naturally, the dress was returned with NO STAIN. Do not buy for this merchant! They just did not want to process a refund.

The dress that I bought was really gorgeous.
I always get compliments from my friends about the color , design and materials.

I am so delighted with my 2 new dresses and skirt they are absolutely stunning thank you so much Marielle and your team. 🌷

I am absolutely in love with the three dresses
I purchased from the Dutch brand Marielle Stokkelaar! The fabrics are naturally lightweight, breathable, and cooling, made from Egyptian cotton and other premium materials. Each piece is a masterpiece—stylish, feminine, and uniquely infused with a gorgeous European flair. Every time I wear them, people turn their heads, completely captivated by the elegance. I was amazed—one size truly fits all! No matter your shape, it drapes beautifully, and the attention to detail is impeccable. Plus, their customer service is top-notch.
I’m already looking forward to buying more, and
I wholeheartedly recommend them to my friends and family!

My dress arrived in record time and fits perfectly: no alterations needed. It is made very well and it will be worn over and over again. I will definitely shop again.

I love my Phoebe Dress I bought.
I wore it to Glyndebourne.
I will wear it for all special occasions
And I feel good in it.

The material was beautiful, the dress was a vibrant colour, perfect for the summer and the style flowed. Fast delivery, will definitely be purchasing another.

I have made two different orders and it has been problems both the times.

Everything looks ok when we order but then no Products are comming, they say that is has been problems with their own internal shipments….
But there is no info of this when you order and pre pay everything.
Really bad.

i live in the united states- i have ordered
four dresses from you and i love all four-
i have gotten a lot of compliments on the
brown phoebe dress which i also have in
white- i find your service excellent- there
are definitely other dresses i am interested in getting-i am looking forward
to wearing my white phoebe dress to a party next week-the dresses are made
beautifully and the colors they come in
are so perfect- looking forward to doing
more business with this company-

This is my second dress from your brand, and once again I am very happy with my purchase. The dress is very beautiful, comfortable, and of excellent quality. I will definitely buy another one as well.

This company is very shady. I returned my dress and followed up on return. The company claimed they never received it. I then sent tracking and they claimed they still cannot locate item. After 45 days and me constantly following up, they said they are working on refund. I finally sent a note that I would be contacting my credit card company, and that there practice violates Federal Trade Commission laws, I received a refiund.

I ordered 3 dresses online , 2 days later i ordered a 4 th dress which arrived within 4/5 days, but no sign of my original order. I contacted the company enquiring about a tracking number, as i was traveling abroad to a wedding and was getting worried about the lack of speed with my delivery.
Firstly the customer care is very slow to respond, they give you standard AI answer re how they deal with queries. But i believe they just dont have enough people looking after customer care.
When i did get an answer eventually i was horrified to hear that they hadn’t even dispatched order. Their excuse was one of the dresses i purchased was not in stock as there delivery had gone missing,
I expressed my frustration as i was expecting dresses for wedding abroad. I couldn’t fathom why they never contacted me to explain the problem they had , but also why they didn’t dispatch the rest of the order.

The fact they never communicated left me panic shopping on way to airport. Which proved to be a very stressful experience.

They did offer to deliver the two dresses that were ready to location of wedding. But when i wanted them to confirm they could have them delivered in time .
My three urgent emails were left unanswered.
Then again a standard AI generated response re email are handled .

Personally i have never had such a bad experience with an online website. Their poor communications are appalling.
Based on my experience i would not recommend purchasing from this brand or site.

Elaine

I bought what I consider to be the perfect white dress! I get compliments and I feel comfortable and confident in the knowledge that this dress bridges many environments in any given day for me, from work to personal. Love that I can change the look based on how I tie the sash, be it front or back. Thank you!

My first experience with Marielle Stokkelaar and definitely not my last. The quality absolutely exceeded my expectations. The fabric feels incredibly luxurious, elegant, and substantial, and the dress looks exactly like the photos on the website (which honestly is rare these days!). At 5’8”, I especially loved the length and fit — so flattering and sophisticated. You can truly feel the attention to detail in the design and craftsmanship. I felt beautiful the moment I put it on. Very, very happy with my purchase and already excited to add more Marielle Stokkelaar pieces to my wardrobe. ✨

Very disappointing experience with returns and customer service.

Returning an item is unnecessarily complicated. First, you cannot simply return the package through an online portal. You need to contact customer service by email. Then, instead of directly providing the return instructions, they first offer you a 20% discount to avoid the return. After several emails back and forth, they finally send the return documents that need to be filled out before you are even able to ship the package back.

I followed all their instructions carefully and returned the item with tracking. The package was delivered to their warehouse on May 2nd, but weeks later I still have not received my refund.

Customer service keeps apologizing and blaming delays in the billing department, but no concrete reimbursement date has been respected. I was told the refund would be processed within 3–7 business days, and that deadline also passed without payment.

The dresses may look nice online, but the after-sales service and return process are extremely frustrating. Be careful if you expect a smooth return and timely refund.

High quality fabric. One size-perfect fit. Will be a repeat customer.