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Rated 5 out of 5 stars

Had been bothered with itchy scalp and tried everything for it I received head and heal in my Liberty advent calendar and really liked it. Have since bought other products from the range and my hair... See more

Rated 5 out of 5 stars

I love Maria Nila products their smell and how fantastic my hair feels is amazing. I recently had an order delivered with damaged packaging, and a product missing. I emailed them with some photos to e... See more

Company replied

Rated 1 out of 5 stars

I started using the dry shampoo and the styling spray- I loved both so I decided to get the Luminous Color shampoo… My hair has been falling out in the handfuls. Like many others said, my hair looks h... See more

Company replied

Rated 2 out of 5 stars

I used Cacao Intense this on my previously henna treated and greying hair, believing it to be semi-permanent as advertised. Initially the colour and coverage was great and used it several more times.... See more

Company replied

Company details

  1. Hair Product Store

Written by the company

Welcome to Maria Nila! Shop and view the latest haircare och styling products from the official Maria nila website.


Contact info

3.0

Average

TrustScore 3 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’ve been using these products for a…

I’ve been using these products for a while now and they’re great on my hair. Highly recommend.

1 January 2024
Unprompted review
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Reply from Maria Nila

Thank you for your support and recommendation! We're delighted to hear that our products have been working well for your hair!

Rated 5 out of 5 stars

We have been using Maria Nila in our…

We have been using Maria Nila in our salon and clients love the products , the beautiful fragrance and the care that has been taken to make these product you can tell everytime we use them .

8 March 2024
Unprompted review
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Reply from Maria Nila

Thank you for your wonderful review!

Rated 1 out of 5 stars

Not a fan

I bought these a few months ago, I have the hair spray, can’t use it the smell is way to strong and makes my throat burn after spraying it and breathing it in , the styling mousse isn’t great leaves a film on hair and the styling cream is terrible. It too leaves a greasy film on your hair. These products are terrible. I am a hairstylist will never use them

1 October 2023
Unprompted review
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Reply from Maria Nila

Thank you for sharing your feedback! We're truly sorry to hear that our products did not meet your expectations and caused discomfort. We understand the importance of using hair care products that not only work well but also feel good. We encourage you to get in touch with our customer service team. They can provide tutorials on how to use the products correctly, which might alleviate some of the issues you've experienced. Additionally, they can recommend products that may be more suitable for your needs. Your satisfaction is important to us, and we're here to help.

Rated 1 out of 5 stars

My hair dye never arrived.

I ordered through their website. They used UPS to deliver my item which NEVER arrived. The delivery driver marked it as delivered and signed by SHIRAZ!!! There is no such person living at my address. No card was left to say it was left with a neighbour ect, no photo was taken. I asked for a refund but they said they need to take it up with UPS first, well that could take days/weeks/months and they may never except responsibility so then what? No hair dye that cost me over £30 including delivery and no refund.

I’m absolutely furious. Never again will I order from here. They need to use a different courier and issue the refund then take it up with UPS.

28 January 2024
Unprompted review
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Reply from Maria Nila

Hi,

We sincerely apologize for the inconvenience caused by the non-delivery of your parcel. It has come to our attention that you have already been in communication with our customer service team, who have engaged with UPS to address the issue. Given your decision to no longer proceed with the parcel, rest assured that the matter has been resolved. An email containing information on the should have been sent to you.

Should you have any further inquiries or concerns, please do not hesitate to reach out to our customer service team.

Thank you for your understanding.

Best regards
Maria Nila

Rated 5 out of 5 stars

My favourite hair products!

My favourite brand in history!

I've been using maria nila since 2013 and true soft is my favourite series ever. I have naturally dry and fine hair and living in the Nordics, this is really tough during winter times.

Thanks to true soft and especially the newly launches Booster, I don't need any additional creams or moisturizers o keep my hair healthy.

Extra plus for their Friendly Year where they donate to cute animals!

26 January 2024
Unprompted review
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Reply from Maria Nila

Thank you so much for your heartwarming review! We are thrilled to hear that Maria Nila has become your all-time favorite brand. We also share your enthusiasm for our Friendly Year initiative. Giving back to adorable animals is a cause close to our hearts, and we're delighted that it resonates with you too. Here's to many more years of healthy, happy hair days!

Rated 5 out of 5 stars

LOVE IT

After I seriously tried everything to get rid of white snow that was falling down on my clothes and shoulders for years, I started using Maria Nila Heal shampoo and conditioner and I can only say WOW!
I thought I would never get rid of the dandruff that I was experiencing and the embarressment of always trying to not touch my scalp to make the dry skin fall down. And FINALLY after all those years I no longer need to be scared that my scalp is ichy and flaky a game changer for me and recommend it highly to anyone that are having scalp problems!

22 January 2024
Unprompted review
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Reply from Maria Nila

Thank you for sharing your incredible experience with Maria Nila Heal shampoo and conditioner! We're delighted to hear it's been a game-changer for you, providing relief from dandruff and scalp issues. Your recommendation means a lot, and we're thrilled to have made a positive impact on your hair care journey. If you have any more feedback or questions, feel free to reach out.

Rated 5 out of 5 stars

Completely in love with Maria Nila

Completely in love with Maria Nila as a brand and ofc the amazing products!! Does wonders to my hair, especially their true soft, heal and also the new coils & curl collection. Makes my dry and curly hair shiny, bouncy and gives it a lot of moisture. Can really recommend! If you have curly hair you have to try their oil-in-cream + weightless curl definer = amazing curls!

22 January 2024
Unprompted review
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Reply from Maria Nila

Thank you for the glowing review! Here's to amazing curls and beautiful, healthy hair!

Rated 5 out of 5 stars

Have been using since 2016!

I love Maria Nila products! Have been using since 2016, both the Heal-series and now I use the volume shampoo. The dry shampoos are great too, even tho I have dark hair it works.

16 January 2024
Unprompted review
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Reply from Maria Nila

Thanks a bunch for sharing your love for Maria Nila products! We're thrilled to have you with us since 2016. Here's to more great hair days!

Rated 1 out of 5 stars

Hair loss and hair damage

Hair loss and hair damage. My hair is coming out in clumps. Very disappointing. I will never buy their products again and everyone else just make sure you avoid this brand for life.
Tried the intense cacao and cacao also the white mix. Not as promised, not hydrated but stressed hair as a result.
I wish I read the reviews on this website before buying.

7 January 2024
Unprompted review
Rated 1 out of 5 stars

Maria Nila is TOXIC!

Maria Nila is TOXIC!! Not natural or healthy at all. After using for 5 months It started making my skin itchy , irritated, gave me a crawling sensation all over and gave me a rash. What a horror story I have been through!! This needs to be taken off the market!! If I could afford to sew this company I would!! Only after figuring out the shampoo, conditioner and mousse were the problem. I checked it out on the Yuka app my friend recommended to me to see what exactly is in these products!! Unfreaking believable it has horrible ingredients!! I'm appalled they lie and say it's vegan!! HIGHLY TOXIC 🤬

14 December 2023
Unprompted review
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Reply from Maria Nila

We sincerely apologize for the discomfort you've experienced with our products, and we're genuinely sorry to hear about your unpleasant reaction. Our aim is to provide vegan products that are safe for our customers, and all of our products are certified by PETA, Leaping Bunny and Vegan Society.

As the well-being of our customers is our top priority, we takes this matter very seriously. We would appreciate the opportunity to investigate this matter further and provide assistance. Kindly reach out to our customer service at contact@marianila.com. They are dedicated to addressing concerns like yours and will work diligently to find a resolution.

Rated 1 out of 5 stars

Avoid these products!

Tried their vegan hairspray and my hair got very sticky. Took three shampooings to see a beginning to get back my soft hair. Hoping my hair will be as before soon.
Paid outrageous 39 euro for this crap spray.
DO NOT USE THESE PRODUCTS!

27 November 2023
Unprompted review
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Reply from Maria Nila

I'm sorry to hear about your experience with our hairspray, and I truly understand your frustration. Your feedback is valuable to us, and we apologize for any inconvenience you've encountered. I assure you that all of our products will be washed out since they are formulated to be mild.

For a more personalized and immediate resolution, I recommend reaching out to our customer service team directly. They are equipped to assist you further and address any concerns you may have. You can contact them through- contact@marianila.com

Rated 5 out of 5 stars

Fantastic Products!

Fantastic products! I’ve been using the cleansing powder religiously in between washes and can honestly say this has made ditch the marking leading brand of dry shampoo which caused me to get a dry scalp. The cleansing powder has mad such a difference to my hair care routine. It rubs in easily which is so important when you have dark hair! And has left my hair feeling and looking fresh for days. The shampoo and conditioner smell great and leave my hair feeling silky and smooth. I’ve also been using the heat protection spray which is lightweight and a great addition to my hair care!

25 October 2023
Unprompted review
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Reply from Maria Nila

We are thrilled to hear that you've found your favorite products and a routine that you love! Cleansing powder is truly a life saver, isn't it! :)
Love to hear that you've found products both for cleaning your hair but also protect it. Feel free to reach out to us on IG @marianilastockholm if you even what advice on products or have any questions.

Rated 1 out of 5 stars

I'm heart broken

I'm heart broken. After having a 72 keratin treatment and fresh colour my hair stylist recommended using maria nila shampoo and conditioner to extend the results of my keratin treatment. My hair was in good condition before and a lot just wanted to get rid of a slight frizz hence the keratin treatment.

After the first usage of this product i already noticed my hair stuck in between my fingers in clumps when washing my hair which freaked me out but thought okay. I've been stressed lately it's must be just that. Because my hair still felt soft.

After the second and third wash this fair loss and breakage in clumps continued to happen as well very bad breakage when brushing. I contacted my hair stylist who advised to stop using this brand and return in with a compaint to salon services where I bought it from.

My hair snapped off in clumps about 3-4 cm from the roots as well as lost of breakage at all different lenghts.

I've alwas had very well looked after hair, rarely coloured or used curling or straightener iron. I'm so angry and disappointed. I just wanted to grown my hair strong and long and now it's completely ruined! Completely lost trust.

I really wanted this product to work because i loved the smell and look of it.

8 October 2023
Unprompted review
Maria Nila logo

Reply from Maria Nila

Hi Bridget, we are truly sorry, confused and worried to hear about your situation. We haven't experienced any similar reaction when using Maria Nila to a keratin treated hair. Our products are free from sulphates and parabens and is very gentle to the hair which is also most likely why your hair dresser recommended it. We take your situation very seriously and would love if you can contact us directly at contact@marianila.com and specify your experience with pictures and batch number just to ensure that we have all information needed in order to investigate and help and support you.

Rated 5 out of 5 stars

Game changer

I’ve been using Maria Nila for a year now and it’s changed my life!

The Head and Heal shampoo has stopped my itching scalp. Since using it I’ve found I have naturally wavy hair so I bought the curl range and a few other bits. The pearl sliver is insane and I no longer suffer with yellow in my hair.

Best I’ve ever used 👌

10 October 2022
Unprompted review
Rated 1 out of 5 stars

AVOID MARIA NILA ‘CACAO INTENSE’

I recently purchased the intense cacao colour which has done nothing to my hair. It’s just made it a tad dark on the ends 😂 I’ll go back to using bog standard box dye for a fiver in comparison to £50 LOL. Save your coin. The product isn’t giving bad b****. It’s giving dip dye b**** No thank you. NEXT.

15 July 2023
Unprompted review
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Reply from Maria Nila

Hi there. Our semi permanent Colour Refresh are developed to work on treated hair (bleached/coloured). In order to understand your situation we would love to receive some before and after images. Please send these to contact@marianila.com so that we can help you and give you the best customer support possible.

Rated 1 out of 5 stars

Waaaay over priced not worth it

Waaaay over priced!
There are lots of other very high quality vegan hair care that’s way less the cost that works just as good if not better. Shame it’s so expensive and the cost keeps going up as I did enjoy this product just crazy how much they think they can charge for it.

27 June 2023
Unprompted review
Maria Nila logo

Reply from Maria Nila

Hi there, and thank you for your input. Our main goal is to create vegan hair care with high quality. If you have more inputs or anything you would like to highlight to make us even better, please send us an email at contact@marianila.com. Your inputs will always be very valuable for us.

Rated 1 out of 5 stars

The product is total crap

The product is total crap. I purchased the intense cacao. It darkened my highlighted hair, but it didn't condition it as the website states. Also, I expected it to darken my natural hair a little bit, but it did absolutely nothing. The website is vague about the results on natural hair. I wrote to the company and got this as a response:
Thanks for reaching out to us!! 😊 Our Colour Refresh works best on color treated hair, as mentioned on the site. So, unfortunately, it will not do much to the untreated hair. Regarding returning the product, it is stated on our site that we only accept returns that are unopened and unused.

10 May 2023
Unprompted review
Maria Nila logo

Reply from Maria Nila

Hi Angie, thank you for your feedback. It is true as we've replied to you by email that Colour Refresh is developed to work on treated hair (bleached/coloured) since it's only a semi-permanent colour. If your natuarl hair is very similar to the Colour Refresh and untreated, the risk is that you will not see a mayor result. All though, I am concerned that you didn't feel that your hair was conditioned after the use. We would love to know more about your situtation like what other hair care products you've used by this time. Please reach out to us again at americas@marianila.com so that we can help you the best way possible.

Rated 1 out of 5 stars

PLEASE DO NOT USE THESE PRODUCTS

PLEASE avoid using the repair shampoo & conditioner! MY HAIR IS BROKEN EVERYWHERE!!!
I never experienced damage like this in over 30 years of dying my hair. Absolutely the worst hair product I’ve purchased.
I small salon in rural Illinois is pushing this on clients. Beware!!
I tried speaking with the owner about it, but his narcissistic personality prevailed. He’s not going to stop selling it. He must get it really cheap.
Throw it in the garbage if you have it in your house. I have to cut my hair. My heart is broken. I have beautiful shoulder length blonde hair.
I spent a fortune trying to fix it, but the only thing I can do is cut it. I am now working with a salon in Chicago.
Hot mess and to think I paid for it.
Unbelievable

8 February 2023
Unprompted review
Maria Nila logo

Reply from Maria Nila

Hi MaryAnn, thank you for giving your feedback. We are so sorry to hear about your experience. We take your alligations very seriously and would love for you to send us an email to americas@marianila.com and let us know which product you've used and your full experience when using it.

Rated 1 out of 5 stars

My hair is falling out

My hair is falling out. Every time i shower i have hair all over my body and if i try to wring out the water from my hair before conditioner, i get big chunks of hair in my hand. Im litterally shedding like a dog.

15 April 2023
Unprompted review
Maria Nila logo

Reply from Maria Nila

Hi Ingrid, thank you for giving your feedback. We are so sorry to hear about your experience. We take your alligations very seriously and would love for you to send us an email to americas@marianila.com and let us know which product you've used and your full experience when using it.

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