No customer service
Ordered a 1000 EUR windlass from them, they took my money, I emailed then to ask when it would arive, no response, after a week with no communication I emailed again asking when it would be delivered, I finally get an email reply and they said they didn't deliver outside of Germany even though their website stated they did and I was able to order with delivery to Italy. They refunded my payment thankfully. So the fact is they had taken my order, ignored it for a week and then only when i contacted them twice did they even look at it. terrible customer service. Do not buy from this useless company.








