marcusbikes.com Reviews 187

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. Used Bicycle Shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Marcus for Bromptons every time.

Marcus gave me confidence to buy one his excellent Bromptons (this one a used A Line in great condition). He was informative and friendly, letting me test ride the bike and showing me how to fold and unfold it. Within half an hour I was driving home with my purchase in the boot. I would buy again from marcusbikes anytime. Superb.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Brompton-selling experience

I sold my Brompton to Marcus’ Bikes and the process could not have been easier! After filling out a simple online form, Marcus got in touch with me via WhatsApp and requested pictures of the bike. He was professional, friendly, offered me a deal that was fair to both of us, and I was able to drop off the bike that afternoon (they also offer collection for an additional fee). In the space of one day, I had handed over my bike and received the funds- job done. If you’re looking to sell your Brompton and make the process easy, I couldn’t recommend this shop more.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Marcus was exceptional

Marcus was exceptional! And I never use that word! He's a genuine guy and a great person to do business with as he got back to me quickly, gave me a really good price for my bike, and was friendly. I would highly recommend!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

I really didn’t want to deal with ebay…

I really didn’t want to deal with ebay to sell my Bromptons so when I heard about Marcus I was glad to talk to him and do it this way: the whole thing was super convenient and he was up front with the price. I’d be happy to buy from him and sell to him again in the future.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service and buying process

We had been looking for a while for a Brompton and a google link recommended Marcus Bikes. We had a good look at the bikes online and I then rang him and he was so helpful. The whole process was flawless and Marcus is very knowledge about Brompton Bikes and I felt confident in paying a deposit to a trustworthy person. As Marcus was planning a trip over Christmas not far from where we lived we arranged to meet him for collection. We were absolutely blown away at the exceptional condition of the bike it looked brand new. It is sadly unusual to find a completely honest trustworthy trader these days but we recommend buying from Marcus Bikes as you won't be disappointed at all.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Like-new bikes at an unbeatable price through a safe, guided process

As Always, Marcus was great: this is the second time I buy a used (but in pristine condition) bike at a very interesting price. The first one was a road bike that I still have and love. This time I was looking for a Brompton with a S-Type handlebar to swap with the H-type I had, which wasn't good for me. Dealing with Marcus was easy, quick, straightforward and I felt safe and happy. He is very honest and facilitates the whole process. I went to his workshop / shop in South London, tried out the bike I was interested in, and after ten minutes I was heading home, very happy about my purchase. Particularly with Bromptons, it is full of scams out there and/or awful requests for very worn-out used bikes. With Marcus you pay a very reasonable price, are safe, and get a like-new superbike. Highly recommended!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been looking for an H bar…

I have been looking for an H bar Brompton C line for some time now. I missed quite a few on EBay and found the bidding process tiresome. With Marcus you get a reasonable price, a bike that’s in tip top condition and the model you want. He guided me to a brand new, never ridden H6L for an extra £100 over a used one, which I am now the proud owner of. Marcus is in South London and I live in Cumbria, but his Courier delivered in 3 days. I can’t thank him enough for his help and previous advice.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Great experience buying an Specialized Allez from Marcus. Bike was in perfect conditions, exactly how displayed in his website/social media. Great guy and business - would recommend to anyone

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Marcus!

Marcus was brilliant! Super knowledgeable. I bought two gravel bikes and am very happy with both of them.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Class act!

I had Marcus do a build for me with various new/second hand-parts. Wasn’t straight forward but he did a phenomenal job. Kept me in coms through the whole process and offered helpful advice. Can’t recommend him enough - top bloke!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Bike Purchase

Marcus show us patiently and in great detail how the bikes worked. Even though the bikes were used, they were in perfect order, clean, and well services and even came with a warranty. Highly recommended store.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Bought a P-Line

Bought a P-Line, ultimately happy with the purchase. The bicycle was all in the best condition as it possibly can be. Had a good look and short test ride, 10 minutes later I was already on it cycling home. A very pleasant experience dealing with the seller

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Bought a used road bike from Marcus, and was impressed with his attention to detail and service. He helped me to source the carbon wheels cheaper and install them and the bike was ready to be ridden. Marcus is 10/10!

20 September 2024
Unprompted review

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