marcusbikes.com Reviews 186

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. Used Bicycle Shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

10/10 experience

Marcus made selling my Brompton bike easy and smooth. Communication was brilliant throughout and the whole process was v organised (from agreeing a price to organising bike collection and transferring payment). If you have a bike to sell (or buy), you’ll be in safe hands with Marcus.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, was so seamless and easy to sell my Brompton and they offered a competitive price for age and wear.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free process if you've a Brompton to sell

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website for getting a quote. Happy with the two offers - deliver to shop or courier pickup. Decided to drop at shop, where everything went smoothly, money transferred immediately. Very happy with service. Thank you, Marcus!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Brompton P Line 12 Speed

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured that this was all genuine and above aboard. Anyway I got a deposit down and rest is history. Bike is exactly as described, I also paid to have the advance rear roller frame added which is all good. Saved a good chunk off new and very happy with the price and communication from Marcus. Thanks again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Easy transaction with contact via WhatsApp - offered me an excellent price and arranged collection by courier. Would recommend!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional and trustworthy

Website clearly set out the process for buying second hand Brompton. The response to the enquiry was prompt as per the website.
Marcus is someone you can trust; I delivered the bike while he was busy with other customers and he said he’d pay the agreed sum later that day which he did two hours later.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

IBrompton CHPT3

I sold my Brompton CHPT3 for an excellent price. The bike was picked up on time by courier and payment was in my account as the bike was delivered to the shop. It was an easy transaction and heaps better than navigating the strains of eBay and Facebook market place.
Thanks so much.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Marcus Bikes made it effortless with…

Marcus Bikes made it effortless with great communication and an immediate bank transfer payment transaction when I decided to sell my Brompton S6L. After sending a few up to date pics I was offered a very fair and realistic price for my Brompton. Finding Marcus Bikes shop and the on street parking outside made the sale very easy. As soon as you enter their shop you know that they are genuinely passionate about everything cycling, the whole selling experience was great and I would recommend them 100% to anyone looking to buy or sell a bike.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I have bought my second Brompton from…

I have bought my second Brompton from Marcus now and both experiences have been great 👍😃. Marcus was very helpful in finding the wright one for me.every bike is in excellent condition and I'm am more than pleased with my 2 purchases.they are fully serviced and ready to ride away. I Would recommend Marcus bikes to anyone interested in buying a great bike 🚲

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Faultless experience - super impressed

From my first contact with them to taking home my bike, Marcus and his team were superb.
Excellent communication, quick to deal with my queries, and I'm now the owner of a fabulous well serviced 2nd hand Brompton (with warranty) through the cycle2work scheme.
I found the hardest part of the transaction was understanding how the cycle2work scheme actually worked and Marcus was so helpful in making that a straightforward process too.
Deposit paid, and then when my cycle2work voucher came through, this was returned within minutes.

All in all an absolutely superb company that I will definitely use again in the future, and that I have no hesitation in recommending.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent selling experience

I had an excellent selling experience with Marcus’ Bikes. A good price was offered after exchange of photos of my bike and the collection and payment process was easy and quick. Recommended!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend Marcus bikes

Would recommend Marcus bikes. After the courier picked the bike up, as arranged. The agreed monies arrived in my bank the next day. Marcus, at my request, forwarded just a £1 to ensure my bank details was correct.
Smooth process start to finish.
Thank you

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Marcus bikes experience of selling

I recently sold my Brompton to Marcus bikes and had a brilliant experience. The whole process went smoothly. After sending some digital photos, I was made a good offer. I was also given options to get it to them. Overall, I was extremely happy and got the result I wanted in the timeframe I wanted. I would highly recommend.

19 October 2025
Unprompted review
marcusbikes.com logo

Reply from marcusbikes.com

Hi there - thank you so much for your five star review! We’re glad we could make the process quick and straightforward for you. It was a pleasure helping with your Brompton sale - wishing you all the best, and feel free to reach out anytime!

– Marcus' Bikes Team 🚴‍♂️✨

Rated 5 out of 5 stars

Seamless and great customer service

I couldn’t fault Marcus and his team from start to finish. They were highly professional and truly put the customer first. The transaction was quick and seamless. Marcus was genuinely a breath of fresh air to deal with.

26 September 2025
Unprompted review
marcusbikes.com logo

Reply from marcusbikes.com

Hi there - Thank you for taking the time to leave us a positive review. We're happy to hear you found our team helpful and knowledgeable! It means a lot to a small local business like ours - we hope to see you again soon.

– Marcus' Bikes Team 🚴‍♂️✨

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