March Muses Reviews 897

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and beautiful decorations, highlighting the excellent quality of the products, which many consider to be family treasures and meaningful additions to their homes. The ordering process is described as quick and easy, with many appreciating the prompt service and efficient delivery, often noting that items arrived quickly and were well-packaged. Many consumers also value the diverse range of products and the representation they offer, expressing delight in finding items that reflect their heritage and family. However, some people were dissatisfied with the delivery service, reporting issues such as damaged items upon arrival, missing products from their orders, or not receiving their items at all. A few other people also felt that their orders arrived late or contained incorrect items, which caused disappointment, especially when intended as gifts.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, beautiful design, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the material, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery,... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Rated 5 out of 5 stars

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

Rated 5 out of 5 stars

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Rated 5 out of 5 stars

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more


Company details

  1. Gift Shop
  2. Christmas Store

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾


Contact info

4.9

Excellent

TrustScore 5 out of 5

897 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great bag and service

I ordered the tote bag and it came very quickly. It's great quality and I'll proudly be sporting it this summer on days when I need a chuck-it-all-in bag!

22 May 2026
Rated 5 out of 5 stars

Good Quality Tote Bag

I purchased one of these Tote Bags recently and posted my comment.

A few days later, I was out shopping with a friend who commented on the bag, so I handed it to her so she could have a closer look. Like me, she was impressed with the quality of the material used, the size and the price.

She liked it so much, she asked me if I could order one for her which I did, and like the first bag it came within four days.

Well done Alison and Natalie!!

29 April 2026
Rated 5 out of 5 stars

I'm such a huge fan of March Muses!

I'm such a huge fan of March Muses. I absolutely love the Christmas ornaments, its exactly the representation we need to see more of and I love that they continue to expand with their day to day tote and shopping bags!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The Tote Bag is divine

The Tote Bag is divine!

Literally as soon as i opened the package it has been back and forth with me for the last week non stop. Great quality, perfect size, with a great message!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. Have been buying from you for years. My whole Christmas is March muses!! This nativity is so special. I’ve been looking for an ethnically correct nativity scene for what feels like forever! And now we finally have this gorgeous one!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Really beautiful Nativity Scene

Really beautiful Nativity Scene, especially with the light on. The first one sent to us was damaged by the courier dropping it over our garden gate but March Muses sent a replacement without being asked. Absolutely great customer service!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product. Had an issue with my order which was resolved swiftly. Will continue to support this great business.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

the new items and existing items are…

the new items and existing items are all appropriate for my family, which i love.
ordering is easy, and keeping me updated, was good.
dispatching the items is fast and packaging kept my item safe.

18 March 2026
Rated 5 out of 5 stars

Quality of the products 👌🏽

I was thrilled to receive my order, no damage especially as the items were quite large. I am a March person and was super happy with the birthday discount. I now have Papa Christmas which I was looking at for ages, so very pleased it was available again.

30 March 2026
Unprompted review

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