Ordered the take away Christmas meal and was not disappointed. Every detail was taken care of down to including Christmas napkins & crackers. The food was plentiful and of the highest quality. Only ne... See more
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Ordered during Christmas weekend, but they shipped right after Christmas. Item arrived quickly with no issues. Sometimes the pictures to certain items don’t show up on the website, it’s a pity, i’d be... See more
My sister and niece visited your store in Edinburgh and loved the quality of your items. They bought coats, sweaters and scarves and had them shipped easily to North Carolina. Their rave reviews made... See more
Good communication by email on my order and swift delivery. A suggestion to wrap the item in some paper as when cutting open the packaging the blanket was exposed and thankfully not damaged from op... See more
Quality products at a great price
Great product selection, high quality and affordable too! Free delivery too!
30 January 2024
Returns are accepted
I bought two blankets made with recycled wool. Extremely pleased with the blankets.
I also bought four other similar blankets which proved to strong a colour for my needs. Communication was good and I was able to return items for a total refund. Will buy from this site again.
2 February 2024
Nice product and speedy delivery
1 February 2024
Excellent craftsmanship well done will…
Excellent craftsmanship well done will be back of you have the montrose colours
31 January 2024
Super quick delivery and quality products.
The delivery was really quick and the scarf looks exactly like the picture, also great quality.
18 January 2024
Reply from Marchbrae
Dear Michelle,
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you received your order quickly and that the scarf exceeded your expectations in both appearance and quality.
At Marchbrae, we strive to provide excellent service and high-quality products, and it's always rewarding to hear when we've met or exceeded our customers' expectations.
If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and appreciate your support.
Thank you for choosing Marchbrae!
Delivery was great
Delivery was great. Such a lively skirt very comfortable to wear. Looked really stylish. Would definitely recommend
26 January 2024
Easily ordered....arrived few days…
Easily ordered....arrived few days later. Looks lovely...
26 January 2024
Lovely Quality Product.
Nice quality product.Fast delivery.I would recommend and will buy from Marchbrae again.
25 January 2024
Delivered damaged
25 January 2024
Reply from Marchbrae
Dear Mr Webster,
Thank you for reaching out, and I sincerely apologize for the inconvenience caused by the damaged delivery.
I'm pleased to inform you that our customer service team has successfully processed a refund for the damaged items. We understand the frustration this may have caused and want to assure you that your satisfaction is our priority.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and are here to ensure your experience with us is a positive one.
Thank you for your understanding.
Great service with prices to match
23 January 2024
A lovely scarf
A lovely scarf which my Mum, who is a Ferguson was delighted with…so lovely, I also bought one for myself!! Great service too.
23 January 2024
Fabric disappointing.
8 January 2024
Reply from Marchbrae
Dear Lumen,
Thank you for sharing your feedback with us. We're truly sorry to hear that you found the fabric disappointing, and we genuinely appreciate your honesty.
Your satisfaction is of utmost importance to us, and we take all customer feedback seriously. In order to better understand your specific concerns and address them effectively, could you please provide more details about the issues you encountered with the fabric? Any additional information you can share will assist us in taking the necessary steps to improve our products and services.
Please reach out to our customer service team at contact@dunedincashmere.com We are here to listen and work towards a solution that meets your expectations.
Once again, we apologize for any disappointment you may have experienced, and we thank you for bringing this matter to our attention. Your feedback is invaluable as we continuously strive to enhance our offerings.
Great online retailer
Easy ordering/ fast delivery and price including delivery fair -always like pricing which includes delivery as opposed to shock of delivery charges when going to checkout. Very satisfied with quality of product.
17 January 2024
Prompt shipping
Ordered during Christmas weekend, but they shipped right after Christmas. Item arrived quickly with no issues. Sometimes the pictures to certain items don’t show up on the website, it’s a pity, i’d be tempted to purchase if only I can see what it is i am buying 😂
4 January 2024
Quality Soft Lambswool Scarf …
Ordered Lambswool scarf at very reasonable price. Beautiful colours and very soft quality item. Love the history of the Clan. Item arrived promptly.
16 January 2024
Great product and quick delivery
16 January 2024
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