I am always hesitant about buying from a company I have had no prior dealings with. I do research… I ordered several items for my grandsons Christmas gifts. I am housebound, so I cannot wander... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't usually do reviews on here - but I do check here before I buy from a website I've not used before - but felt like I should after my concerns after reading the reviews on here - had to order he... See more
Company replied
I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... See more
Company replied
Perfect for buying Christmas gifts. I bought two Barbie dolls as a gift for less than most stores. Arrived very quickly and well-packaged. Would definitely recommend and will certainly make future pur... See more
Company replied
Company details
Written by the company
The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.
Contact info
Maqio Toys, Station Road, Milnrow, OL16 4HQ, Rochdale, United Kingdom
- 0161 883 3388
- contact@maqio.com
- maqio.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value,prompt delivery.
10 September 2026
Unprompted review
Reply from Maqio
Great to hear, Amanda 🤩 thank you for shopping with Maqio Toys 💖
Really good experience
Really good experience, the prices of everything are great, very easy to order and it arrived very quickly
7 September 2026
Unprompted review
Reply from Maqio
Thank you Lisa-Marie 😃 enjoy your items 🎁💖
I'm always happy with my Maqio orders
I'm always happy with my Maqio orders, everything is packed well and arrives fast
18 August 2026
Reply from Maqio
Great news Karolina 😄 thank you for choosing Maqio Toys 💖
Excellent purchase experience
Excellent purchase experience. Items arrived quickly, were well packaged and are genuine products and all are in perfect condition. I could not ask for any more, thank you for a great transaction.
3 September 2026
Unprompted review
Reply from Maqio
Thank you, Steve 😄 great to hear 👍🏻 enjoy your items 🎁✨😃
Never even heard of this company…
Never even heard of this company before. But found what I wanted and the price was amazing. Hence the purchase. You can even put a note on for the person your buying it for. Ten out of ten.
1 September 2026
Unprompted review
Reply from Maqio
Great to hear, Alan 😄 thank you for shopping with Maqio Toys 🎁✨😃
Ordered some items from MAQIO toys for…
Ordered some items from MAQIO toys for my granddaughters birthday, was sent confirmation straight away along with an invoice which was great service, Unfortunately because they use Evri for delivery I have still not received my parcel.
24 August 2026
Unprompted review
Reply from Maqio
Thanks Nikki. So sorry to hear that you have not yet received your parcel. Please contact our friendly customer service team at - contact@maqio.com and we will look into this for you immediately 👍
I found this website by chance while…
I found this website by chance while looking for a wholesaler that sells Hot Wheels. They have a fantastic range of Hot Wheels and many other toys. The staff have been incredibly patient (especially Stacy) with me when my autistic brain worried about my delivery with Evri, and when they said they had missed me, I thought they had stolen it. They did not. I will definitely be buying from here again.
26 August 2026
Unprompted review
Reply from Maqio
Great news 😄 enjoy your items and thank you for shopping with Maqio Toys ✨🎁💖
Fast delivery as always
Fast delivery as always, great customer service. What more could you ask for. Ahh, maybe some more Marvel Legends 😬. Apart from that 10 out of 10 all around!!!
27 August 2026
Unprompted review
Reply from Maqio
Great to hear, Costas 😀 thank you for shopping with us ❤
I bought a toy for the first time
I bought a toy for the first time, and I had a terrible service with costumer service, a lady named Stacy at costumer service was being very rude, she was saying package was delivered for sure and she sent me a photo of proof. But I explained to her that I didn’t find anything. She completely said with are unable to provide reshipment or a refund..
Stay away from them.
It was the first time and the last time that I bought anything from them, they are really not helpful at all.
24 August 2026
Unprompted review
Reply from Maqio
Hi Sylvana, we are so sorry to hear that you were unhappy with the service. After looking into it, I can see that you opted for your order to be delivered to a Delivery hub to be forwarded on for international shipping. As per the delivery image, I can see it has been successfully delivered. Please contact the delivery hub to locate the parcel as it has been delivered there as requested.
Great service
Great service, order arrived very fast , well packaged would definitely buy from Maqio again
17 August 2026
Unprompted review
Reply from Maqio
Great news, Jacqui 😀 thank you for shopping with Maqio Toys 💖
Good experience using this website
The website was relatively easy to find what I wanted. The delivery was efficient and quick.
6 August 2026
Unprompted review
Reply from Maqio
Great to hear, Paula 😊 enjoy your items 🎁✨💖
Toddler treats
First time I have purchased from Maqio. Delighted with products and prices. Service was excellent. Will definitely use them again.
11 August 2026
Unprompted review
Reply from Maqio
Great news, Nanette 😃 we are so happy to hear that you are happy with our products and service. Enjoy your items 🎁😊✨
Used this sote to purchase a MOTU…
Used this sote to purchase a MOTU Skelegod figure. Came a day earluer then estimated was well pacsged and a great price. Will definatly use site again.
8 August 2026
Unprompted review
Reply from Maqio
Great news, Jay 😄 thank you for shopping with us ✨
Excellent website and customer service!
I had a terrible time with Evri and a courier delivering to my property. A lady named Stacy at customer services took care of everything for me, and organised a replacement to be shipped with Royal mail and it arrived very fast. This was not Maqio Toys problem, it was Evri's! but they helped me without hesitation... Thank you Stacy! Maqio Toys is a great site and I will be purchasing again.
10 August 2026
Unprompted review
Reply from Maqio
Thank you, John, for your review and for shopping with us! 😊 We really appreciate your support. ❤️
Excellent service found out what…
Excellent service found out what looking for a lot cheaper than anywhere else
11 August 2026
Unprompted review
Reply from Maqio
Great news, Stephen! 😀 Thank you for shopping with Maqio Toys! 💖✨
Excellent service and very quick…
Excellent service and very quick delivery 😅
8 August 2026
Unprompted review
Reply from Maqio
Great to hear, Samantha 😀 Thank you for shopping with Maqio Toys 🎁💖
Great Service
Ordered a gift for my Grandson was better value than other places. Came very quickly. Was very pleased with the service
6 August 2026
Unprompted review
Reply from Maqio
Great news, Susan 😃 we are so happy to hear that you are happy with our products and service. Enjoy your items 🎁😊✨
Well worth a look.
Came across this site after being let down by Amazon. Filled out my order in quick time. Competitive price and quick delivery. Goods arrived well packed. Very pleased.
29 July 2026
Unprompted review
Reply from Maqio
Thank you, John, for your review and for shopping with us! 😊 We really appreciate your support. ❤️
Good prices and quick delivery thank…
Good prices and quick delivery thank you.
10 August 2026
Unprompted review
Reply from Maqio
Great to hear, Linden 😄 thank you for shopping with Maqio Toys 💖
Excellent
Great value, easy ordering and quick delivery.
Definitely will be using Maqio again.
Highly recommend.
6 August 2026
Unprompted review
Reply from Maqio
Great news, Suzanne 😃 thank you for your review and for shopping with Maqio Toys 💖
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.