ManyPets Sverige Reviews 908

I was covered by ManyPets Insurance when our dog got cancer. They treated him for this injury, but raised their fee's as fast as they could and then terminated our insurance when they left the Swedish market.

Now the cancer is back :(

On their web-page it says "-We can handle damage that has occurred during the time that your animal has been insured with us and up to 10 years after the actual claim."

But when I ask them about it they deny us coverage for the cancer :(

DONT CHOSE MANYPETS!!

Be careful! we had a insurance for our dog(2 year old Labrador) after paying 2 years insurance fee they raised the monthly fee with 200% … of course you leave and the cashed 24 months payment…win-win for this liars.

Awful treatment after years of using the service and paying without ever claiming until they dropped off taking my money and then did not effectively inform me of the changes to another insurer Because of this there was a gap of a week and so as I now come to claim it turns out I have no insurance. I have paid for this dog for 5 years and to many pets before for a number of dogs in the UK. This is the first time I have had the need to claim and I have been refused so my dog has to die. The operative I spoke to stated it was 'unfortunate' and did not indicate any sorrow what so ever at the loss of my dog

Good communication and you get your compensation quickly

Always fair treatment, - highly recommended.

Price went from 250 to 440 SEK over two years.
I asked why and was told its because if many claims made to the business by the costumers lately.

“There has been a general price increase this year due to having higher claims costs within the company.”

Strange business.
Currently looking for another insurance company.

Hi, my review is only based on the experience subscribing for ManyPets as I dindn't have to use the insurance. Overall the website experience is nice and easy. I also think that the price is ok.

amazing experience, seamless claim process and almost no questions asked. took longer than promised, but that was due to heavy traffic.

As others said before, everything was fine in the first year, then the price automatically went up almost by 100%!!!
And why? Because "Unfortunately, we had to make a big increase in our prices last year as we have had very high claims costs."
Now if you read more reviews, you will see that they have been saying the exact same thing for years!!! Absolutely appalling business practice!

A little extra: I have cancelled my dog insurance with Manypets, but for some reason its still live on their website, and so far I haven't gotten any money back from the "Pengar tillbaka" either.

Super satisfied. Very fast claims!

Really good and efficient service. Friendly and helpful

Great service, very easy to setup and very helpful staff. Also the free access to FirstVet will, i think, prove extremely useful.

I am truly disappointed with Many pets. I have two young and healthy pets which i insured at Many Pets from the först day the came to me. Year 2022 my bills from Many Pets gott upp more than 200%. This is rediculus. I'm not sure, if it is league to do so...

My premium insurance went a 178% up! Yes, A HUNDRED SEVENTY EIGHT PERCENT!!!
You would think ManyPets would notify their clients about potential price adjustments? Absolutely not! They just charged it to my card and sent an incorrect prolongation contract. Incorrect, because despite being notified of it months ago, it lists 5 pets, whereas I own 3.
Have my pets undergone serious illnesses that drained ManyPets' reimbursement pocket? NO! In 12 months I paid to them much more than I was compensated for.

Do NOT take your insurance with them!!!

Settlements for bills sent directly by clients (not vets and clinics) take forever. Customer service doesn't bother to reply unless you hang on the phone with them.
And that is despite detailed, comprehensive and transparent way of making claims.

They always calculate settlements in the least favorable way and use any excuse to deny a payout, be it a 100 SEK, or 31.000 SEK as my friend experienced (wholeheartedly regret this recommendation!). Appeals do not work, you are not taken seriously and the default response is 'DENIED'.

Then they have the audacity to increase your charge without any heads-up.

Spare yourself stress of all that and go for another insurer. ManyPets will scam you dry.

Would give 0 stars if possible. They almost doubled my premium insurance after one year, from sek 154/month to 290. Called customer service and the solution was to either downgrade to standard plan or start looking into other companies. I did not paid one year of premium just to downgrade to standard. If this is the way you do business and treat your customers, ManyPets, I really regret having paid one year of insurance with you. Do not recommend getting insurance from them.

DO NOT change your insurance to ManyPets if your pets have pre-existing conditions especially if the conditions requires life-long maintenance. ManyPets will NOT cover even if you add the supplement plans. VERY MISLEADING. Also they do NOT compensate life insurance if your pet pass away due to the same pre-existing conditions.

Plus, they only reply to claims through hospitals.
Individual claims sometimes take weeks.

I should have stayed with my previous insurance. ManyPets have wasted my time and money. COMPLETELY USELESS