Manta Sleep Reviews 475

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in improving sleep and providing comfort. Many highlight the exceptional customer service, describing it as responsive, helpful, and genuinely interested in customer satisfaction. The user experience is frequently lauded, with people appreciating the ease of use and the quick response times from the company. However, some customers also noted issues with the durability of certain products, such as Velcro detaching or eye cups splitting after several months of use. A few other people also felt that some masks were bulky, uncomfortable, or did not fit well, particularly for side sleepers, leading to pressure on the eyes or ears.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its high quality, comfort,... See more

Quality

Clients share positive opinions on quality, frequently highlighting the softness, comfort, and effective... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness,... See more

User experience

Consumers find user experience to be positive, often praising the comfort, sound quality, and ease of use.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more

Company replied

Rated 4 out of 5 stars

Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more

Company replied

Rated 5 out of 5 stars

I’m a very anxious person with racing thoughts at night, so I usually use my AirPods and watch people play Bethesda games all night long to drown out the thoughts. But, the AirPods do start to hurt an... See more

Company replied

Rated 5 out of 5 stars

Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more

Company replied


Company details

Written by the company

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

475 reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality

Great quality, complete blackout when wearing the eye cover which I need when sleeping during the day (I work nights), and fast delivery

3 February 2026
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Reply from Manta Sleep

Thank you for your review! We’re so glad the mask is delivering the complete blackout you need for daytime sleep and that your order arrived quickly. We truly appreciate your support and hope it keeps helping you get great rest.

Rated 5 out of 5 stars

Superb service

The service and personal responses to my concerns were superior. This kind of service is rare these days. The mask blocks light nearly completely as advertised and the adjustable cups are a benefit.

7 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you so much for the kind words! We’re thrilled to hear that our team was able to provide the level of support you deserved and that the mask is delivering the near-total blackout and adjustability we designed it for. We truly appreciate you taking the time to share your experience and for choosing Manta Sleep. Sleep well!

Rated 5 out of 5 stars

Finally Sleeping Again Thanks to Manta

My Manta Sleep Mask has genuinely changed my life. I have a neighbor with floodlights that flash on and off into my windows all night long. Blackout curtains, blinds, even black window film—nothing worked. We felt like we were living in a cave and still couldn’t sleep.

Then I tried the Manta Sleep Mask. Total blackout, incredibly comfortable, and my first truly good night’s sleep in a long time. The product quality is outstanding, and their customer service is just as impressive. I honestly can’t recommend this company enough.

6 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing this! We’re so glad the mask was able to deliver true blackout and help you finally get real sleep again, even in a tough lighting situation. It means a lot to hear that both the product and our Customer Success Team made a difference for you. Thanks for trusting Manta Sleep and for the strong recommendation.

Rated 4 out of 5 stars

Patience with my carelessness

I quickly misplaced the use manual and became frustrated that poking around wasn’t a solution. The staff at Manta Sleep we’re patient and attentive, checking back to make sure I was on track and sending me a PDF of the manual. They were genuinely interested in solving the problem I created without any hint of recognizing that.

1 February 2026
Unprompted review
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Reply from Manta Sleep

Thanks for sharing your experience. We’re glad our team was able to step in and make things easier by getting you the manual and checking in along the way. Helping you get the most out of your Manta Sleep product without any hassle is always the goal. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Great customer service

Great customer service, responsive and caring. Earplugs - great quality, work great for me!
Ordered their new gen mask, excited to start using it!

5 February 2026
Unprompted review
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Reply from Manta Sleep

Thanks so much for the kind words. We’re glad to hear that you had a great customer service experience with us and our Manta Sleep Earplugs are working well for you. We’re excited for you to try the Manta SOUND Sleep Mask New Gen and hope it delivers the same great experience. Sleep well, and thanks for choosing Manta Sleep.

Rated 5 out of 5 stars

I’m a 3x buyer and loyal Manta customer

I’m a 3x buyer and a very loyal Manta brand fan. I’ve tried cheaper masks prior but once I found Manta products I’ve been with them since. Their service is just as solid as thier products. Pay the premium…you won’t regret it.

6 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for being such a loyal Manta Sleep customer. It means a lot to hear that both our products and our service have earned your trust over time. We put a lot of care into building masks that last and backing them with solid support, so your recommendation really says it all. Thanks for sticking with us and for spreading the word.

Rated 5 out of 5 stars

Incredible support and really well…

Incredible support and really well built product. I normally don’t leave reviews but I was impressed with how quick the mask arrived and how nice the adjustability was. Also 100% blackout. I needed support for one small thing and the email reply came back super quick. Really impressed.

6 February 2026
Unprompted review
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Reply from Manta Sleep

Thanks so much for taking the time to share this. We’re thrilled to hear you’re loving the adjustability, true 100% blackout, and that your Manta Sleep mask arrived quickly. Huge shoutout as well for the kind words about our Customer Success Team as we work hard to respond fast and make sure even the small things are handled right. Sleep well, and thanks for being part of the Manta Sleep community.

Rated 5 out of 5 stars

The sleep mask is literally the best…

The sleep mask is literally the best for anyone, especially someone working night shift! I can't recommend it enough!

5 February 2026
Unprompted review
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Reply from Manta Sleep

Thanks so much for the love! We’re thrilled to hear the mask has been a game-changer, especially for night shift sleep, which is no joke. Helping people get truly dark, uninterrupted rest is exactly what we’re here for. Appreciate the recommendation and welcome to better sleep.

Rated 5 out of 5 stars

Very very good quality

Very very good quality - highly recommended!

8 January 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the kind words! We’re glad you’re loving the quality and truly appreciate the recommendation. Here’s to better sleep, night after night.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I enjoy my sound machine and the options for sounds and volume. I recommmend the two speaker set for full sound control. My toddler enjoys it too.

4 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing this! We’re so glad you’re enjoying the sound machine and its flexibility and that the two-speaker setup is giving you full control. Even better that it’s toddler-approved. We appreciate the recommendation and are happy to be part of your family’s sleep routine.

Rated 5 out of 5 stars

Great product and even better customer…

Great product and even better customer service.

4 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the kind words! We’re happy to hear you’re loving the product and that our Customer Success Team made a great impression. We appreciate you being part of the Manta Sleep community.

Rated 5 out of 5 stars

Good Service

Good response time and resolution handling. Will buy again!

15 January 2026
Unprompted review
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Reply from Manta Sleep

Thanks for the great review! We’re glad our Customer Success Team delivered a quick response and smooth resolution. Hearing that you’ll shop with us again means a lot—looking forward to supporting your sleep again soon.

Rated 5 out of 5 stars

Friendly and Professional Support

The Manta Sleep customer service team were friendly and helpful, and handled my request promptly and professionally.

2 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re happy to hear our Customer Service Team was friendly, helpful, and quick to assist. Providing prompt, professional support is a big part of what we aim for—thanks for choosing Manta Sleep.

Rated 5 out of 5 stars

The manta sleep customer service kindly…

The manta sleep customer service kindly handled my requests and was professional and friendly. I am looking forward for using the eye masks

2 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing this! We’re glad to hear our Customer Success Team took great care of you and made the process easy. We hope you love using your sleep masks and get some truly great sleep.

Rated 5 out of 5 stars

Amazing Customer Service and Product

I needed to cancel an order I just placed because I was informed I was already recieving the product I wanted as a gift.

My cancelation request was not seen until my product had already shipped, and in appology they not only refunded the order but told me to keep the second as a spare or to give as a gift!

Not only was this incredibly kind but I’m also loving the sleep mask I got!

2 January 2026
Unprompted review
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Reply from Manta Sleep

Thanks so much for sharing this! We really appreciate you taking the time to leave such a thoughtful review.

While we always aim to catch cancellation requests before orders ship, we’re glad our team was able to make things right—and then some. Hearing that you’re loving your sleep mask makes it even better.

Enjoy the extra mask, and thanks again for being part of the Manta Sleep community. We’re always here if you need anything.

Rated 5 out of 5 stars

Excellent customer service and prompt…

Excellent customer service and prompt support. Above and beyond my expectations.

28 January 2026
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Reply from Manta Sleep

Thanks for the kind words! We’re glad our Customer Success Team could deliver the support you needed and go above and beyond. We appreciate you taking the time to share your experience and choosing Manta Sleep.

Rated 3 out of 5 stars

One pair of earplugs for $30 plus shipping is ridiculous.

I love Manta products, the earplugs are the exception. They are comfortable. That’s it. Be aware of what you receive. Five sets of earplugs of which only one pair will fit your ear properly. I guess you give the remaining four pairs to your friends. These are priced way too high!

27 January 2026
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Reply from Manta Sleep

Thanks for sharing your feedback and for being a fan of Manta products. Our Manta Sleep Earplugs are designed with multiple size options so customers can find the best possible fit for their ears, which is key to comfort and effective noise reduction. They’re made from premium, reusable materials and engineered for long-term use. We appreciate you giving them a try and sharing your perspective.

Rated 2 out of 5 stars

Not completely happy

I had previously written a very good review on this product. I purchased more products because I was mostly happy with their silk sleep mask except that the silk slides around on your head and I would have to adjust it during the night. The new mask (not silk) did not slide around but there were two issues with it. The rougher texture has caused my eyelashes to thin and break on the outer edges of my eyes. About two months after getting it, I starting awaking with tiny white spheres on my face. Each day the number of these increased and the mask is now getting thinner. The mask had only been handwashed in Woolite twice and it was air dried both times so there is no way it could have been a laundering issue. I had to stop using that mask and have gone back to the silk mask. Even though there are problems with both masks now, the Manta masks still have the best fit and function of any mask I have tried and I hope they keep working to improve their products until they get them right. But they are too expensive to only get 2-3 months of use from them before they break down and in the case of the silk, adjusting your mask several times per night is sleep disruptive. I wonder if a silicone strip on the band would help hold it in place. I have a photo of the white spheres on the mask but could not see a way to submit it on trustpilot.

3 December 2025
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Reply from Manta Sleep

Thank you for sharing such a thoughtful and balanced review. We’re glad to hear that Manta sleep masks continue to deliver the fit, comfort, and blackout performance you haven’t found elsewhere.

Our products are designed with premium materials and tested for long-term use, and we stand firmly behind their quality and construction. Feedback like yours especially around materials and fit preferences helps guide future refinements as we expand and evolve the lineup.

If you’d like, feel free to email us at support@mantasleep.com, our Customer Success Team would be happy to review your new sleep mask or help you explore options that better match your sleep style.

Rated 5 out of 5 stars

Great product

27 January 2026
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Reply from Manta Sleep

Thanks for the great feedback! We’re glad you’re enjoying your Manta Sleep product and hope it’s helping you get the deep, uninterrupted sleep you deserve. Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Comfortable

I gave a five star review that the earplugs are comfortable. The other reason for the five star is the Customer Service, I did not have to return them but keep the earplugs as a gift and they did a refund for me. The earplugs may work for you, but I live on a real busy street.

27 January 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the thoughtful review. We’re glad you found the Manta Sleep Earplugs comfortable and that our Customer Success Team could make things right in a way that felt fair and easy. While noise levels can vary depending on your environment, we appreciate you giving them a try and sharing your experience. Thanks for trusting Manta Sleep.

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