I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more
Company replied
I’m a very anxious person with racing thoughts at night, so I usually use my AirPods and watch people play Bethesda games all night long to drown out the thoughts. But, the AirPods do start to hurt an... See more
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Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more
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Company details
Written by the company
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Contact info
United States
- mantasleep.com
4.4
Excellent
477 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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Reply from Manta Sleep
Thank you for the kind words! We’re glad our Customer Success team was able to help and make your experience a positive one. We truly appreciate your support.
FAULTY WITH MINIMAL USE
Paid around £80 for a mask 2 years old minimal use and the Velcro eye patches have came off rendering it useless.
6 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your feedback. The eye cups on Manta masks are designed to be fully adjustable and securely attach with a hook-and-loop closure so they can be repositioned as needed, even with regular use. Our products are built with durability in mind and are designed to provide long-lasting comfort and performance over time.
Our team has already been in touch with you regarding this order and provided a courtesy solution as the mask is outside the warranty period. We always aim to offer a fair resolution whenever possible and appreciate the opportunity to assist. If you’d like our team to review this further or discuss it in more detail, please feel free to reach out to us at support@mantasleep.com with your order details.
Top Notched Products and Service
I am very pleased with the products I purchased for my husband and myself. I had been referred to Manta from my daughter who is a lighter sleeper than myself and I loved her sleep mask. I purchased a silk mask for myself and a basic for my husband, with ear plugs for when we travel. I had a question that Erica, in Customer Service, resolved with ++ service as well. I am very impressed with Manta and highly recommend them!
26 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the wonderful feedback! We’re so glad the masks and earplugs have been a great fit for both you and your husband, and it’s great to hear your daughter’s recommendation led you to Manta.
We’re also happy one of our Customer Success agents could help with your question and make the experience a positive one. We truly appreciate the recommendation and your support.
Excellent Customer Service
I’d heard a lot of great things about Manta Sleep masks, so I decided to buy one for my partner’s birthday. Unfortunately, the box arrived damaged, so I contacted customer support for help. Kristy Valencia was incredibly helpful and provided excellent customer service. They quickly arranged for a replacement sleep mask to be sent at no additional cost and apologised for the inconvenience. This level of service really stands out and will definitely encourage me to choose Manta again in the future.
1 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. We’re glad one of our Customer Success agents was able to step in quickly and get a replacement mask on the way. It means a lot to hear that the support you received stood out, and we truly appreciate you choosing Manta Sleep for such a thoughtful gift.
Very smooth and satisfactory customer…
Very smooth and satisfactory customer service experience. explained an issue that I had with the product. They promptly said they would issue me a refund and I could keep the product without having to return it. Customer service a+
4 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for the great feedback! We’re glad our team could make the process smooth and resolve the issue quickly for you. We truly appreciate your kind words about our customer service and your support.
Excellent products and outstanding…
Excellent products and outstanding customer service!
3 March 2026
Reply from Manta Sleep
Thank you for the kind words! We’re thrilled to hear you’re enjoying the products and had a great experience with our customer service team. We truly appreciate your support.
I bought my first Manta Mask in 2021
I bought my first Manta Mask in 2021. One of my coworkers suggested a weighted mask as I suffered debilitating migraines. I was surprised of how it had the perfect pressure for those nasty migraines and it completely shut out any light! I ended up buying the original mask for napping and travel and I couldn't be happier with both purchases! They are still so soft and plush and block all light.
I was on the fence about purchasing either a sound mask or the white noise machine. I already had a white noise machine, which was more annoying than helpful. But, I also love to fall asleep to Yoga Nidra meditations. I ended up settling on the noise machine and felt super excited to receive it last Friday. Unfortunately upon powering on and pairing my booster speaker, the white noise machine speaker decided that it didn't want to go on and started sputtering and producing popping and other odd noises that signified an electronic issue. I tried the usual shutting off and powering it on again, unplugging it and plugging it back it, and then letting it sit for a while before trying it again. Unfortunately, it never came back to life.
I reached out to the Manta team within the hour of receiving it with a video. Because it was the weekend I didn't hear back right away, but understandably so. When I did hear back, Sienna offered a sincere apology and included info on troubleshooting steps. Even though I walked through them the speaker did not reset. Sienna and the team decided to just send me another speaker with no questions asked or requests made. I felt so supportive and so very well taken care of! Even though they mentioned understanding how frustrating this could be I just reassured them that, although it was a bummer, it wasn't frustrating at all. These things happen but I also know the quality of products they make. I've LOVED my Manta masks for the last 5 years. And if they ever fall apart, I will order new ones! I am beyond thankful for such quality. This speaker thing is just a fluke I believe but I was thankful to experience their quality that is extended to their customer support team.
Thanks so much, Manta and team for SUCH great products—worth EVERY penny and then some!
2 March 2026
Reply from Manta Sleep
Thank you so much for sharing such a thoughtful review and for being with us since 2021. It means a lot to hear how much the masks have helped you, especially during migraines, and that they’ve continued to deliver comfort and total blackout over the years.
While the issue with the white noise machine was certainly unexpected, we’re glad our team could step in quickly and get a replacement arranged for you. Your understanding and kind words truly mean a lot to us.
Thank you again for your continued support and for trusting Manta Sleep with your rest. We’re grateful to have you as part of the community.
Lifesaver-We recently moved into a very…
Lifesaver-We recently moved into a very creaky apartment on the 1st floor and could hear every movement of our upstairs neighbors. I'm now getting sleep again thanks to my Manta white noise machine. I'm so thankful I found it!!
14 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing this! We’re so glad the white noise machine is helping you get restful sleep again, especially in a noisier environment. That’s exactly what it’s designed for.
We truly appreciate your support and are happy to be part of your sleep setup.
Third-shifter approved
I have purchased from them multiple times, in love the product, the quality, and the service! As a third-shifter with a sleep disorder I swear by manta masks and have bought multiple for loved ones on birthdays or Christmas. I own three masks myself, the first of which I purchased probably four years ago and it is still fully functional and in great condition, I only bought the initial extra to use when one needs to be laundered and my most recent purchase was the silk mask. I am a picky sleeper and I love their products!
6 February 2026
Reply from Manta Sleep
We love hearing this, thank you for your continued support over the years. It means a lot that our masks have earned a place in your routine as a third-shifter, and that your first one is still going strong after four years.
We’re especially glad the Silk mask has been a great addition. Thanks for trusting Manta Sleep, and for sharing it with your loved ones, too.
Great product and customer service.
Great product. Comfortable on the pillow. Amazing customer service.
3 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for the great feedback! We’re glad you’re finding the mask comfortable on the pillow and that you had an amazing experience with our customer service team. We truly appreciate your support.
Outstanding costumer support
Ordered the silk mask and knew right away that it wasn’t going to work for me (side-sleeper). Customer service was responsive and very helpful. No regrets ordering from them! I just wish the mask worked for me because it really seems to be great quality
1 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for the thoughtful feedback. Sleep position can make a big difference in overall comfort, especially for side sleepers, and we appreciate you giving the Silk mask a try.
We’re glad our team could make the experience smooth and helpful. If you ever decide to explore a different model designed with side sleep in mind, we’d be happy to help you find a better fit.
Excellent customer service
Excellent customer service. Courier didn't deliver my product to me despite marking it as delivered. Manta immediately shipped a new one out which arrived promptly.
3 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. While delivery issues are outside our control once a package leaves our facility, we’re always here to make it right when something goes wrong.
We’re glad our team could quickly get a replacement on the way and ensure it reached you promptly. We truly appreciate your support.
I like my Manta pro sleeping mask
I like my Manta pro sleeping mask. It is different from a conventional sleep mask. The mask does not put pressure on my eyes and blocks out light at my nose bridge. I find it comfortable to sleep with it on my face.
3 March 2026
Unprompted review
Reply from Manta Sleep
Thank you for the great feedback! We’re glad you’re enjoying your Manta PRO Sleep Mask and noticing the difference, especially the zero eye pressure and full blackout around the nose bridge.
Comfort and complete darkness are exactly what we design for, so it’s great to hear it’s working well for you. We truly appreciate your support.
Replaced and old silk model.-Bought…
Replaced and old silk model.-Bought this sleep mask for my wife. She had an old silk model that she had used forever. She loves this one and pledges to take care of it.
24 February 2026
Unprompted review
Reply from Manta Sleep
We love hearing this, thank you for sharing! It’s great to know the new mask is a worthy replacement for her longtime silk favorite.
Wishing her many more years of great sleep ahead, and we truly appreciate your support.
This is my second purchase from them
This is my second purchase from them. I have migraines and these sleep masks help so much.
7 February 2026
Reply from Manta Sleep
Thank you so much for your continued support. We’re really glad to hear the masks have been helpful for you, especially when it comes to managing migraines. That means a lot to us.
Wishing you many more restful, comfortable nights ahead.
Waste Waste Waste. Shame on you, Manta BS
Umm what is the difference between this and the 184820814 other white noise sound machines on the market...nothing except the pricetag. Waste of money and high hopes. TBH the sound machines on amazon are far superior.
31 October 2025
Reply from Manta Sleep
Thank you for sharing your honest feedback. Our white noise machine is intentionally designed with carefully engineered, non-looping sounds and hardware built specifically for consistent, high-quality sleep audio. We understand there are many options on the market, and preferences can vary.
If you’re open to it, we’d be happy to learn more about your experience and see if there’s anything we can do to help. Feel free to reach out to us at support@mantasleep.com.
Reply from Manta Sleep
Thank you for the great feedback! We’re thrilled to hear you had an excellent experience with our customer support team. We truly appreciate your support.
Incredible customer support
I purchased a previous gen mask and after wearing it for two months, I didn't like it, and wanted to get a new one. Well, not only did they refund my money, but they had me keep the old one! Perfect service.
16 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the incredible feedback! We’re glad our team could make the process simple and helpful while you found the right fit.
It means a lot to hear you had such a positive experience. We truly appreciate your support and for giving Manta Sleep a try.
Eye mask is good
Eye mask is good. Sound machine is fantastic!I would buy both again.
18 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the great feedback! We’re glad you’re enjoying the sleep mask, and love hearing that the white noise machine is a standout for you.
It means a lot that you’d buy both again. We truly appreciate your support.
Great customer service @ high product…
Great customer service @ high product quality, reasonable price.
22 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the kind words! We’re glad you’re happy with both the product quality and the support you received. Providing great value and reliable customer care is always our goal. We truly appreciate your support.
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