I’ve had such a great experience with their product and customer service. Their response time for a needed part was very good and they shipped more than expected. I would highly recommend them for you... See more
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Review summary
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Razor works well. Not as good as a blade but it is next best thing. I have tried a few of the cheaper ones and they will nick you. Manscape does not. Or hasn't yet anyway. The boxers are fricking... See more
Company replied
Would be 5 stars but the shipper lost my package. Manscaped quickly resolved the issue and sent a replacement.
Company replied
The first product I bought got spoilt and I couldn't get help with fixing it or a replacement.
Company replied
Company details
Written by the company
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Contact info
10054 Old Grove Road, 92131, San Diego, United States
- (800) 497-3037
- support@manscaped.com
- manscaped.com
4.2
Great
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Quality product !
Ordering was easy , delivery swift and kept up to date with progress! This was a gift for my son who had done his research and it does not disappoint he says it’s amazing, easy and comfortable to use . The addition of some care products was a lovely surprise! Top quality item !
29 April 2026
Unprompted review
Reply from Manscaped
Hello Angela,
Thank you for the great review! We’re thrilled to hear the gift was a hit and that your son is enjoying our products. We truly appreciate your support and kind words!
- Best, The MANSCAPED® Team
Love Manscaped, Tried Several Years Ago and Don't Regret It
I tried Manscaped several years ago with the Lawn Mower (I think it was the first edition). Fell in love with the Lawn Mower but needed some lotion for after the shave. So I tried the Crop Soother and Crop Preserver (GAME CHANGER). These products were amazing, especially after I had tried others and they did not work. Recently, I added to the skin care - down there- and I use the Crop Exfoliator and the Crop Cleanser. I actually use these sort of together, exfoliate and then cleanse. To keep it all nice and tight, I finish off each day with the Crop Reviver. I would highly recommend Manscaped for all of your skin care products and trimmers for (you know) below the belt.
21 April 2026
Unprompted review
Reply from Manscaped
Hello,
Thank you for the amazing review! We’re thrilled to hear our products have become such a game changer for your routine. Sounds like you’ve built the ultimate below the belt lineup. We truly appreciate your longtime support and recommendation!
- Best, The MANSCAPED® Team
Customer Service Even Better Than The Fantastic Product
I've had my Lawnmower for 4+ years. For whatever reason the clippers just stopped holding a charge - although the lighs on it indicated it was charging.
I contacted customer service and explained the issue and they replaced the handset. No issues at all. The replacement trimmer is back doing what it needs to do; keeping my boy bits all smooth and fresh.
Their customer service was as amazing as my undercarriage now is. THANK YOU!!!!
27 April 2026
Unprompted review
Reply from Manscaped
Hi,
Thank you for your feedback. We’re glad to hear everything is working as it should and that our team was able to help.
We appreciate your support and kind words about the team!
Best, The MANSCAPED® Team
Best head shaving unit I've used
Best head shaving unit I've used. I have a birthmark on the top of my head that I am always worried I will cut by accident since it is raised a little. Not with this unit! And knowing I can buy just the replacement head for the unit now makes me feel at ease.
1 May 2026
Unprompted review
Reply from Manscaped
Hi Jerry,
We’re happy to hear this! It’s great to know the Dome Shaver is working well for you and giving you that extra confidence.
Thanks for your support.
- Best, The MANSCAPED® Team
Terrible delivery/customer service experience
I am extremely disappointed with Manscaped’s lack of accountability regarding my recent order. The package was left in an unsecure communal area of my building rather than being delivered to my door, resulting in it being stolen.
Despite reporting this immediately and following all their internal procedures, I have been met with nothing but automated responses and stalling tactics. I have been told to wait for an internal "investigation" with their courier, but as a consumer, their logistics issues are not my concern. Under UK law, the retailer is responsible until the goods are in the customer's hands.
I have a hard deadline as I am traveling abroad this week, and the lack of urgency or a simple replacement/refund is a poor reflection of their "award-winning" support. If you value your money and expect a reliable delivery service, look elsewhere.
3 May 2026
Unprompted review
Reply from Manscaped
Hi Daniel,
Thank you for your feedback, and our sincere apologies that your experience is less than expected. Please reach out to us at https://uk.manscaped.com/pages/contact for further assistance.
- Best, The MANSCAPED® Team"
Amazing products!
We ordered 2 products from Manscaped the lawn mower 5.0 and the beard shaver. Both have been working very well, but when the lawn mower died suddenly after 6 months or so they were prompt on their warranty and replaced it no problem. Would highly recommend, great product, and customer service!
20 April 2026
Reply from Manscaped
Hi Isolina,
Thank you so much for sharing your experience! We’re happy to hear that your significant other is enjoying both The Lawn Mower® 5.0 Ultra and the Beard Hedger®. We know how important reliability is, so we’re glad our Customer Experience Team was able to step in quickly when the device stopped working. If you ever need anything else, we’re here to help.
- Best, The MANSCAPED® Team
sign you up for a subscription witsign you up for a subscription without making it clear. hout…
sign you up for a subscription without making it clear.
2 May 2026
Unprompted review
Reply from Manscaped
Hi Rory,
Thank you for reaching out, and apologies for any confusion. It appears you may have enrolled in our special VIP membership. Rest assured, the VIP program offers flexibility and can be adjusted according to your preferences. Should you wish to cancel your VIP, you can update or cancel your membership at any time—simply log into your account, click the "Cancel My VIP Membership" button below your shipment details in your account.
For additional assistance or inquiries, please don't hesitate to reach out to us at: https://www.manscaped.com/pages/contact.
- Best, The MANSCAPED® Team
Greatness For Guys
Every product I buy in the Manscaped website works just fine. Made things a lot easier to shave 'down there' without having too many cuts. Been a valuable customer since the company first started with the 3.0 versions of their products. I truly appreciate that they still support the Testicular Cancer Awareness after all these years for men. As a man myself, I truly respect the effort. Us guys need more love out there. 😎
30 April 2026
Unprompted review
Reply from Manscaped
Hi Edgar,
We appreciate you taking the time to share this with us. We’re really glad to hear that our products have consistently worked well for you and helped make your grooming routine easier and more comfortable. We also truly appreciate your recognition of our ongoing commitment to Testicular Cancer Awareness!
- Best, The MANSCAPED® Team
I’ve got a few products from Manscaped
I’ve got a few products from Manscaped. They have excellent scents and feel great on skin, I would recommend.
25 April 2026
Unprompted review
Reply from Manscaped
Hi Mr. R Dezylva,
Thank you so much for sharing your experience! We’re really glad to hear you’re enjoying the products, and we appreciate your recommendation.
- Best, The MANSCAPED® Team
Great customer service
21 April 2026
Reply from Manscaped
Hi Natalie,
We appreciate you leaving us a positive review and are happy to hear you had a great experience with our team!
- Best, The MANSCAPED® Team
Great promp customer service
They had great promp customer service when my Lawnmower had issues. Good warranty and received a replacement.
21 April 2026
Reply from Manscaped
Hi Adina,
We appreciate you taking the time to write us a review! We’re glad to hear our team was able to assist quickly and get your Lawn Mower® 4.0 Pro issue resolved under warranty. If you ever need further support, we’re always here to help.
- Best, The MANSCAPED® Team
Excellent service
Bought the new lawnmower 5.0 and within 24 hours one of the attachments had broke (piece of the plastic snapped off). Contacted support and they were very fast at response and were happy to replace the broken piece. Excellent service and great product
24 April 2026
Reply from Manscaped
Hi Kyle,
Thank you for the positive review! We’re sorry to hear that the Foil Blade Assembly Piece broke so quickly, but happy our Support Team was able to respond fast and get a replacement out to you. We appreciate your patience and are glad to know you’re enjoying The Lawn Mower® 5.0 Ultra overall.
- Best, The MANSCAPED® Team
Customer service was polite and…
Customer service was polite and accommodating. I received a new charger free of charge. The charger did not fix my non working razor but it was worth a try. I purchased a new manscape trimmer.
25 April 2026
Reply from Manscaped
Hi Lyle,
Thank you for sharing your experience. We’re happy to hear our Customer Service Team was able to assist and provide a replacement charger for you, but we are sorry that it didn’t resolve the issue with your Lawn Mower® 4.0. If there’s anything more we can do to help or if you have questions about your new device, please reach out to us at https://www.manscaped.com/pages/contact.
- Best, The MANSCAPED® Team
Works amazingly well
My balls have never felt smoother. Definitely glad i took a gamble with ManScaped
21 April 2026
Reply from Manscaped
Hi Gregory,
Thank you for sharing your positive feedback! We’re glad to hear the product is working well for you. It’s great to know you’re happy with your experience, that taking a chance on us paid off, and we appreciate you choosing our brand.
- Best, The MANSCAPED® Team
Ease of ordering and quick delivery!
21 April 2026
Reply from Manscaped
Hi Daniel.
Thanks for your feedback! We’re glad to hear ordering was easy and your delivery arrived quickly. We appreciate your support.
- Best, The MANSCAPED® Team
Customer service goes above and beyond…
Customer service goes above and beyond to make things right. I had a probleem with my Dome Shaver. I did everything in troubleshooting. After a couple of responses and double checking things. Customer service just sent me another shaver since I'd been down for a few weeks.
21 April 2026
Reply from Manscaped
Hi Michael,
We appreciate your positive feedback! We’re really glad to hear our customer service team was able to step in and make things right for you. We appreciate your patience throughout the entire replacement process and are grateful to have you as part of our community.
- Best, The MANSCAPED® Team
Really appreciated the rapid response
Really appreciated the rapid response, even though I couldn’t supply the purchase information you requested. The combs fit perfectly.
25 April 2026
Reply from Manscaped
Hi Ron,
Thanks so much for your review. We’re happy we could get you taken care of quickly and replace your Lawn Mower® 5.0 Ultra Guard Combs.
- Best, The MANSCAPED® Team
You all lost my order
You all lost my order. Didn’t notify me, I realized my order didn’t come in several weeks later. I still had to pay 10$ for shipping for awful service. And nothing was done about it.
21 April 2026
Reply from Manscaped
Hi Tony,
We value your feedback and are genuinely sorry for any inconvenience you've faced. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us.
- Best, The MANSCAPED® Team
Warranty service was great.
21 April 2026
Reply from Manscaped
Hi Michael,
Thank you for taking the time to leave a review. We’re happy to hear the warranty service for your Lawn Mower® 5.0 Ultra Foil Blade worked out well for you.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Varley,
We appreciate your review. We’re glad you’re happy with the product and the service you received.
- Best, The MANSCAPED® Team
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