Manmade Reviews 3,153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort and high quality, often noting the perfect fit and durable materials. Many people appreciate the efficient ordering process and the fast, reliable delivery service. The customer service is frequently highlighted as outstanding, with reviewers mentioning the team's responsiveness and helpfulness in resolving issues. However, some customers also noted issues with specific products, such as the shape of a sweater or a trimmer arriving broken. A few other people also felt that customer service was unhelpful when trying to return faulty items or resolve incomplete orders.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional comfort and quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the premium feel and exceptional... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and efficiency, from... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every statement/claim made by this company has been delivered upon, without hype, without drama and with a solid quality that should not be rare these days, but often times is. You have earned a soli... See more

Rated 5 out of 5 stars

I saw the advertisement on Facebook, so I decided to purchase one of the underwear. The site ask for my weight and height and they recommended a medium size for me. The briefs arrived and they fit per... See more

Rated 5 out of 5 stars

Even thought UPS messed up the delivery, the Manamde team called yo check and made it right. Love the underwear, the pants are growing on me and your team is extremely responsive to issues. Makes... See more

Rated 5 out of 5 stars

Very easy to use website. This is my second purchase and I provided feedback on my first purchase. Manmade contacted me personally for feedback. Honestly, Manmade made me feel like a valued customer a... See more


Company details

  1. Men's Clothing Store

Written by the company

A mind-driven essentials brand that provides everyday men with the essentials they need, without the BS they don't.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

No fly zone

Your underwear is great I love them fit well.my wife got me two pairs of pants very comfortable the only thing I don’t like about them is that there is no fly. Wish you could add that to your pants.thanks great products

1 June 2026
Unprompted review
Manmade logo

Reply from Manmade

Hey Syd,

Thank you so much for your review and for your support of Manmade!

We're thrilled to hear that you're loving your underwear and that the pants have been comfortable as well. It means a lot to us to know that our products are delivering on comfort and fit.

We also really appreciate you taking the time to share your feedback about the fly. Feedback like yours is incredibly valuable, and we always enjoy hearing how customers would like to see our products evolve.

Our pants don't feature a traditional fly or zipper by design. Instead, we opted for a soft, flexible waistband and adjustable drawstrings to prioritize all-day comfort and ease of movement for a wide range of body types. We also included a faux fly to maintain a clean, tailored look, giving the pants a polished appearance without adding extra bulk or hardware.

This design reflects our commitment to creating pieces that feel as good as they look. By keeping the construction simple and streamlined, we've been able to create pants that are comfortable, versatile, and easy to wear whether you're relaxing at home, heading to work, commuting, or traveling.

That said, we truly appreciate your suggestion and will be sure to pass it along to our product development team. Customer feedback plays a big role in helping us improve and innovate, so thank you for sharing your thoughts with us.

We're grateful to have you as part of the Manmade community and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great boxers

Great boxers. I like them more than Saxx, lululemon, and Calvin Klein. Was even more impressed with the customer service. They made a small error on my second order (reversed the colours I had ordered. Still got the correct sizes and qty.) I emailed to let them know and received a response in less than 5 mins. Within less than another 10mins they sent me an order confirmation for the corrections to my order.

12 June 2026
Unprompted review
Rated 3 out of 5 stars

For the father's day gift set

For the father's day gift set, I didn't like that it only comes in black. I would have bought two sets if I could get one in black and one in blue. Other then that my husband and son like everything very much. Some of their underwear did go pilly.

4 June 2026
Manmade logo

Reply from Manmade

Hello Donna,

Thank you so much for taking the time to leave a review and, most importantly, for trusting us with gifts for both your husband and your son.

We're thrilled to hear they're enjoying the products. As four friends who set out to solve the everyday frustrations we experienced with men's basics ourselves, hearing feedback like that means a lot to us.

We also appreciate your feedback regarding the Father's Day Gift Set. We chose an all black configuration because we wanted to create a simple, gift ready bundle that would work for as many dads as possible while allowing us to keep the set pre assembled and ready to ship quickly during a busy gifting season. That said, we completely understand the appeal of having a blue option available as well, and we'll be sure to share that feedback with our team.

Regarding the pilling, that's certainly not the experience we want for any customer. We spent months developing our boxer briefs and chose a premium Modal fabric because it's exceptionally soft, breathable, durable, and designed for everyday comfort. Every detail, from the fabric selection to the fit and construction, was created with the goal of building underwear that men genuinely look forward to wearing.

While issues like this are not something we hear often, we stand behind our products and would love the opportunity to look into it further. If you're open to it, please reach out to us at support@manmadebrand.com with a photo and we'll be happy to take a closer look and help however we can.

Thank you again for your support, your feedback, and for being part of the Manmade community. It truly means a lot to us.

Rated 5 out of 5 stars

Got some underwear for my 30+ son for…

Got some underwear for my 30+ son for his birthday. Checked in with him if it was worth buying for Pops for Father's day. Yes, and he's going to get himself more. I know what I am getting for Pops and my three sons for Christmas!

5 June 2026
Rated 5 out of 5 stars

Received my order today

Received my order today. The pants are amazing, perfect fit and you can tell they are top notch quality. As they say you get what you pay for, sure you can order cheaper but no way will it come near the quality of Manmade. My suggestion now is design a top quality polo shirt.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Even thought UPS messed up the…

Even thought UPS messed up the delivery, the Manamde team called yo check and made it right.

Love the underwear, the pants are growing on me and your team is extremely responsive to issues. Makes me proud to be a Canadian.

Well done!!!

4 June 2026
Rated 5 out of 5 stars

Loves them

Ordering was easy delivery was on time.
I ordered these for my husband for Christmas and he says I'm not wearing them well he went away on the weekend and I stuck him in there and not his other ones when he came home. He says they were the best underwear he's ever worn now he makes me order more

4 June 2026
Rated 5 out of 5 stars

Very quick turnaround time on inquiries…

Very quick turnaround time on inquiries about my order. Shipped a replacement order out as I thought original one might have been lost. Both orders arrived same time same day. Reached out to them again to ask how to arrange returning replacement order. They responded very quickly yet again… keep BOTH!!!
Outstanding service!

3 June 2026

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