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Maneno er en læseapp, der taler et digitalt sprog, som dine børn forstår og kan lide. Et dragende univers, der bygger bro mellem papir og skærm og giver læserne lyst og balast til mere.
Fruebjergvej 3, 2100, København Ø, Denmark
1.5
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
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UPDATE: They wrote on my last post saying to e-mail them again because they never saw the e-mail asking for the stuffed dragon promise after 10,000 points for reading. I did, they still did not answer or send the stuffed dragon as promised. It has been over a year.
Maneno advertises that children can earn rewards by reading, including a stuffed dragon if they collect enough coins. My son worked hard, reached the goal, and ordered his dragon—but it never arrived.
We’ve contacted the company multiple times and have received no response. This has been extremely disappointing, especially because the reward was a big motivation for my son. After realizing the prize wasn’t coming, he lost interest in reading through the app altogether.
It’s frustrating to see a company make promises to children that they don’t follow through on. Because of this experience and the lack of communication, we canceled our membership. I would caution other parents to be aware that the advertised rewards may not be delivered.
Sent an email the 8 June 2025 to Maneno support email with screen prints and never received a response or the reward. Sent one more email today. Maybe it will work this time? Hope so, for the sake of my son.
Reply from Maneno
Hej Dorrie, Tak for din mail. Jeg kan ikke se, at du har forsøgt at kontakte os via vores support e-mail og jeg kan heller ikke se, at du har bestilt en dragebamse via shoppen, så jeg forstår ikke helt anmeldelsen her. Har du mulighed for at skrive til os på support@maneno.dk
bh Thomas
I was on a Maneno trial period during April 2025. I found the app buggy and error prone, so I cancelled my subscription before the cut date of April 29th. I received email verification of canceling the subscription.
On May 1st I was charged DKK 139 on my account. I have written their support many times demanding refund and have not received answers/response.
I worry the whole thing is a scam. Be warned.
Reply from Maneno
I can assure you it is not a scam but exactly in line with the terms that you have accepted. You created an account on March 30th which lasted for 30 days. That is why we send an payment request on April 29th. Payments can take up to 48 hours to get collected dependent on payment methods. That is why we in the terms specifically state that you have to cancel at least 48 hours before renewal so we have a chance to stop the payment.
bh Thomas
Very good reading App! My kids have been reading every day after we started to use Maneno. Many books are available for each level, audiobooks also and a very motivating way it’s built. Also, the fact that the kid can press a word that it’s difficult and hear how it’s pronounced it’s very good for parents that are not danish native speakers.
Reply from Maneno
Hi Mafalda,
Thank you for the lovely review. It is great that the app works as intended and that it motivates. This is in fact what of the key pillars of the Maneno app.
All the best,
Thomas
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