Mandala-Guide.com is a SCAM
Honestly, this whole experience with Mandala Guide has been exhausting and really upsetting.
I bought one of their digital guides knowing that part was digital, but I also paid extra for several add-ons including a brush kit, pen kit, and other extras. I was even charged shipping, so naturally I expected physical items to arrive.
Nothing ever came.
When I contacted them, they told me everything was “digital.” Sorry, but how is a pen kit digital? That made no sense at all and felt very misleading.
After a lot of back-and-forth emails, they offered me a 50% refund. Then later they changed their story again and admitted there had been a mistake and those items actually SHOULD have been shipped to me.
But even after admitting that, they still never sent the products I paid for. They only refunded the shipping fee.
One minute they say there are no physical products. The next minute they admit the products were physical and should have been shipped. It’s completely contradictory and honestly feels very deceptive.
What makes this even harder is that I have Parkinson’s, and all these emails, chasing replies, explaining myself over and over, and trying to sort this out has taken so much energy from me that I simply don’t have. It’s not fair how they treat people and then just disappear when things go wrong.
Please be careful and don’t automatically trust every glowing review you see online. A lot of companies today know how to market themselves very well and reviews can be reused or promoted across different platforms. Unfortunately that’s the reality of digital marketing nowadays, so people really need to stay vigilant.
I would never purchase from this company again.