Manchester Warehouse Reviews 

1,508
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of top quality, featuring beautiful fabrics, wonderful colors, and very comfortable designs that fit their beds perfectly. Many buyers also deeply appreciate the prompt and reliable delivery service, noting that orders arrive quickly alongside exceptionally helpful customer support teams. Though some reviewers noted occasional delivery delays or long waiting times for their online purchases to finally arrive at their doorsteps. A few people also experienced minor issues with product quality, such as receiving items with fabric defects, unexpected textures, or unsupportive materials.

What people talk about most

Product

Consumers find product to be positive, highlighting a great selection of items like doona covers and blankets... See more

Quality

Customers consistently note positive experiences with quality, praising the wide range of top-notch linen,... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting promptness and... See more

Order

Clients share positive opinions on order, highlighting smooth website navigation and prompt, accommodating... See more

Service

Customers had positive experiences with service, highlighting fast and efficient communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am renovating my bedroom and due to a busy new wall paper, I needed a plain, green, fully cotton, super King coverlet. I thought this would be quite simple to find, but it was almost impossible to t... See more

Rated 5 out of 5 stars

I had previously bought 2 coverlets from different companies only to find the colours and sizes did not live up to the ones advertised. These were returned. Then i came across your website and made m... See more

Rated 5 out of 5 stars

My order was sent to Adelaide instead of Brisbane. I got a phone call from the owner apologising I won’t be home to see my order for another 5 weeks but I’m expecting it to be on point. Good old fash... See more

Rated 5 out of 5 stars

The quality of linen from Manchester Warehouse is amazing! I also bought my mattress topper from them and it is seriously like sleeping on a cloud. I highly recommend their extra deep fitted sheets to... See more



Company details

  1. #2 of 11 best companies in Bedding Store
  2. #4 of 15 best companies in Home Goods Store
  3. #2 of 4 best companies in Linens Store

Written by the company

Manchester Warehouse is a specialist manchester and soft furnishings online retail business. With an online eCommerce website as well as a Trade & Decorator Showroom Sydney's south. Our extensive product range covers linen and homewares for the bed, bath, table, living, outdoors and kid's rooms. A true home decorator & trade destination store both online and at our Kogarah location, we pride ourselves on having expert-level knowledge on both comfort and styling, curating home looks and the best in-bed feeling for all Australians.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(1,508)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Range of Products…

I have purchased a few things from Manchester Warehouse. It's always been a quick and easy process. The quality of the products is of a high standard and I've always been happy with their service.

24 September 2025
Rated 5 out of 5 stars

I was actually really impressed with customer service, and the productsare great too…

I was actually really impressed with this company. The products listed are extensive and great brands and quality. But what go me was the outstanding customer service! I had to return as I had read a description incorrrectly. They were swift in their response and suggested some (many) products that exactly fit the description I wanted in a product. But weren't pushy in any way. Normally i have to spend hours searching for what i want and reading descriptions of products to find the information. But they saved me heaps of time, like having a personal shopper do all the work. You just don't get service like that anymore. So i really appreciate it and they will be my first stop for manchester after this experience.

5 September 2025
Rated 5 out of 5 stars

Aura pillow slips

Good customer relations - they responded quickly to an email I sent. Good quality in the pillow slips I purchased. Overall everything was fine.

4 September 2025
Rated 5 out of 5 stars

My order was sent to Adelaide instead…

My order was sent to Adelaide instead of Brisbane. I got a phone call from the owner apologising I won’t be home to see my order for another 5 weeks but I’m expecting it to be on point. Good old fashioned customer relations We ran our business that way Current businesses need to take a leaf out of that book.

29 August 2025
Rated 2 out of 5 stars

Disappointed

Received super king coverlet and when putting it on the bed noticed a hole in fabric. Paid over $200.00 for what I thought was going to look lovely in my bedroom.

26 August 2025
Rated 1 out of 5 stars

I have bought two sets of queen size…

I have bought two sets of queen size bedding, priced around $250 in Harriscaf with 50% discount. After 1st wash garment became misshaped and the blanket did not fit anymore, .I used it ones more, although it was a disappointment . After 2nd wash stitches on sides near corners fell apart.
For that price it is absolutely disgrace William Morris,

9 September 2025
Unprompted review
Manchester Warehouse logo

Reply from Manchester Warehouse

Hi Valeria we checked our system and we can't find your purchase. You mentined in your review that you bought the items at Harris Scarfe but we are Manchester Warehouse. A totally different retailer and not connected to Harris Scarfe thanks. Can you please have a look at advise thanks.

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