While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Goods Store

Written by the company

Marque de tasses en céramique marseillaise. Façonnées dans le 7e arrondissement de Marseille par des experts dans le domaine de la céramique.


Contact info

3.6

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

SCAM!

Placed an order on 7/3/2025 and still haven't received my cups. Wrote an email in March to cancel, and didn't get an email back, just a "shipping confirmation". However, the shipping status after 2 months is still "preparing shipment". Avoid at all costs. Trying to get my money back through PayPal.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud

No email confirming order
No telephone numbet that works
Signed in as guest 2 days ago.
No delivery

Complete utter scam like the other poor person in here.

Had to contact bank to get money back

Warning
Do not touch with a barge pole

26 May 2025
Unprompted review
Manamo logo

Reply from Manamo

Hello Frankie. If you have not received an order confirmation and you stages tuner as a guest on the website its bc you did not place an order on it. I have not received and of your email by your name either.
Best regards

Rated 1 out of 5 stars

No correspondence

No correspondence. I did not receive shipping information. I have emailed 3 times with no response except to receive this survey 3 times. I was charged on my credit card for the item and I did not receive the item yet. It's been 20+ days since my card was charged. Where is my item?

26 September 2023
Manamo logo

Reply from Manamo

Hello Diane,

I hope you're doing well ?
Your order is a pre-order. As indicated on the site, you will need to wait 2 to 3 weeks for your cup to be made. I think this one will be ready Sunday evening! For Monday delivery :)
I wish you a great day and remain available if you have any questions.
Sincerely
Mathilde.

Show reviews in all languages. (28 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look