MammaBump Reviews 1,614

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 515 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their comfort and effectiveness, especially the postpartum briefs and belly bands. Many also highlight the excellent customer service, describing the team as helpful, responsive, and accommodating, particularly when addressing sizing issues or exchanges. However, some people were dissatisfied with the delivery service, reporting significant delays and longer shipping times than advertised. A few other people also felt that the sizing of products was often inaccurate, leading to the need for exchanges. Additionally, some customers experienced issues with certain products, such as the breast pump, citing weak suction or missing components, and a minority expressed concerns about the origin and quality of some items.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the quality of postpartum products like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers report significant issues with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the team for being kind,... See more

Quality

Users describe positive interactions with quality. Many customers are impressed with the high quality of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve ordered the nursing bras and the belly band, unfortunately the size was a bit small. Upon contacting customer service they have offered to replace immediately. Glad they are quick to respond and... See more

Rated 4 out of 5 stars

I ordered the postpartum belly band, unfortunately I ordered the wrong size. The service team were quick to respond and offered the new send straight away with right size.looking forward to using the... See more

Rated 4 out of 5 stars

The nursing bra is great but was way to small ordered a M, appears to be a quality material and can’t wait to get the proper size in replacement in a xl. Thank you Mammabump!

Rated 4 out of 5 stars

The sizing is definitely described wrong on the website. I’m a US pant size 4 and ordered a small belly band. But when measuring my waist I actually need a large. Very confusing. So now I’m replacing... See more


Company details

  1. Maternity Store

Written by the company

Maternity and postpartum support products. Suitable after c-section & natural childbirth.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely customer service

Lovely customer service! I had a sizing issue and they immediately sent a replacement with kindness and understanding. So sweet, supportive, and a pleasure to do business with as a new Mama. Highly recommend!! 🩵

2 February 2026
Unprompted review
Rated 4 out of 5 stars

I purchased a postpartum band in the…

I purchased a postpartum band in the wrong size and they offered to send me the next size up with no extra charge. Though things may take awhile, their customer service do try to give the best service they can. I’m a returning customer and would do so again. Thank you :)

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I reached out to customer service as my…

I reached out to customer service as my order hadn’t arrived 6 days after purchase and I was getting anxious because my due date was approaching. Emma was super kind and supportive and reassured me that my order had been shipped with a small delay due to high demand from a promotion, and kept me regularly updated until I received it. She was a total superstar and I got my belly band just a few days later. The band itself is comfortable to wear, helps my back ache less, and makes me feel supported. All in all great experience for me with this brand.

28 January 2026
Unprompted review
Rated 4 out of 5 stars

I ordered the silicone scar strips and…

I ordered the silicone scar strips and multiple pairs of the postpartum underwear as I was struggling a lot with c section pain. The underwear are super comfortable. However I did have to request an exchange to size up as they were too tight even though I followed the size guide. The company seems great about making things right though! The silicone scar strips are awesome and I’m already seeing results after a couple days. The only thing that is frustrating is how long shipping takes.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Ordered this for my wife in the lead up to our twins’ birth, and of course did not have a real opportunity to try it on beforehand. The twins showed up early and as of 3 weeks PP the belt is not fitting correctly. We reached out and they have the best customer service that we have seen of any mother/baby brand we have dealt with helping us get the correct size sent our way.

Thanks to MammaBump team!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I order the belly band but…

I order the belly band but unfortunately the size did not fit perfectly. Upon contacted the customer service they offered me the belly band as a gift with no extra charge. Extremely happy with the product.
Thankyou MammaBump.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Fourth trimester soothing briefs

I ordered Bundle package, but for now the size received looks too big for me. I’ve contacted the customer service, who provided a quick and lovely feedback.

For now what I can say is that the material looks very good and the customer service is great! Can’t wait to receive the smaller size and come back here to share my feedback as user 🩷

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I love MammaBump products

I love MammaBump products, easy to use n practical. Espcially the Postpartum recovery bundle which has everything I need as a C-sec mum to recover fast since Day 2. They offer to send another new product without exchange when I got the wrong size. Much appreciate their team"s understanding.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality product and amazing customer service.

I was due for my delivery on 25th Jan and wanted to make sure I was fully prepared for my recovery, so I ordered my MammaBump belly band well in advance of my delivery date.
When the package arrived, I realised I had ordered a smaller size. I was a bit worried about the exchange process, but I shouldn't have been! The customer support team was absolutely amazing—they were incredibly helpful and made initiating the exchange quick and stress-free.
Even though the initial size wasn't right for me, I could immediately tell that the band is excellent quality. The material feels durable yet comfortable, and you can tell it’s designed to provide real support.
I’m really impressed with both the product and the service. If you're looking for a quality belly band and a company that actually cares about its customers, I highly recommend MammaBump!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fourth Trimester Soothing Briefs

I’ve ordered Fourth Trimester Soothing Briefs, delivery took little bit longer than expected (to the UK), but there was good communication when I emailed them. Items are great, very very comfortable and nice material. Recommend them for postpartum.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Best Experience from a wonderful small business!

I have been purchasing everything for my Daughter to gift to her when her bub arrives in March. (First time Grandmama! Very excited). Being a Mum of 3 and researching all the new things available now....
It was one-shop shopping for all at Mumma Bump. Everything has been perfect. And they help with everything and offer up to date advice.

Highly recommend!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Love belly band

I have heard a lot about this belly band on facebook and I thought I should order one bcz with my first daughter I didn't loose my belly fat so while my second daughter born I thought I should order belly band. So I have ordered it on first week of December. But until the delivery I need to wait to measure the size and I have delivered my baby on 17th Jan 2026. Later I tried to wear it but it was small and cant fit my belly. So I requested them to exchange with large size. So now they are happy to exchange them. So excited to wear them once it arrives with the correct size. Quality of the belly band is so good and comfortable. Thanks

23 January 2026
Unprompted review
Rated 4 out of 5 stars

I ordered Bundle package and when it…

I ordered Bundle package and when it arrived the size didn't fit me right but as per their policy I contacted customer support team and they are going to send me upgraded size straight away. Can't wait to wear my new band once baby is here.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Shipping to NZ slow - 2 weeks still not dispatched

I ordered breast pump for my daughter, website said it ships within 72hrs. ordered 14 Jan, emailed 27 Jan to find out where it is? They have just dispatched on 27 Jan folllowing receipt of my email. This will take another week at least to get to NZ. i will need to purchase another brand now as it is needed. pretty annoying and wouldn’t recommend unless you purchase with months to spare. No comms from customer service either 😞

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Sizing issue EASILY fixed!

I am 3 weeks postpartum with my first baby & I purchased the belly band & briefs for recovery after my birth. Delivery came quickly but unfortunately the size I ordered was too big! However I was offered to be sent my correct size free of charge! I am super happy with the service, the quality of the products & that I am able to get my sizing issue fixed!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Exchange Process

I ordered two pairs of soothing postpartum pants to wear after surgery. I ordered the wrong size and MamaBump kindly said they would send me the correct size without me having to return the original ones I bought. Very convenient for me! Thank you MamaBump!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I ordered over 10 days ago and still hasn’t been dispatched. When I contact via email or Instagram I’m sent a generic chat bot AI message and that the manager ‘Emma’ will be in contact however that email from ‘Emma’ is the exact AI generated message I received on Instagram. The company is a joke do not order from here.

25 January 2026
Unprompted review

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